Horsham Sports & Community Club

Review summary

1. T

   Teresa

   New South Wales

   2 reviews

   5.0

   2 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The customer service we received from the moment we walked in was outstanding. Our food didn’t take long to arrive and was really good.
   

   Horsham Sports & Community ClubResponded 2 days ago

   Hi Teresa. Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the service and your meal. We look forward to welcoming you back again soon! Kind Regards, Justin Assistant Manager
   

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2. M

   Mandie

   Victoria

   1 review

   3.0

   1 review

   Dined on November 2, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We used the courtesy bus to and from our motel it was awesome service, the driver was lovely. The food on the other hand was ok the only fault was that they gave us the wrong order, then we had to wait to get the correct order. We were given an apology and a free drink. The staff were apologetic for the stuff up. Highly recommend that some of the staff wear deodorant
   

   Horsham Sports & Community ClubResponded 2 days ago

   Hi Mandie, Pleased to hear you enjoyed the courtesy bus service and found our staff friendly. We certainly apologise for the mix up with the meals and appreciate your understanding. Appreciate you making us aware of some staff's personal presentation, I will certainly address this. Kind Regards, Justin, Assistant Manager
   

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3. B

   Belinda

   Victoria

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Beef Brisket .It was the best brisket I have ever tasted and good value for money
   

   Horsham Sports & Community ClubResponded 2 days ago

   Hi Belinda, Appreciate the feedback and 5 Star Review. I trust we will see you again. Kind Regards, Justin, Assistant Manager
   

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4. D

   David

   Victoria

   1 review

   4.0

   1 review

   Dined on October 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Gluten free opps was good and covered, normal mains good prices in good range serve size adequate , staff ok
   

   Horsham Sports & Community ClubResponded 2 days ago

   Hi David, Thank you for dining with us. It's good to hear we could accommodate you on the evening. Hope to see you dine again soon. Kind Regards, Justin Operations Manager
   

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5. J

   Julie

   Victoria

   1 review

   4.0

   1 review

   Dined on October 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good service, food and ambience. Specials menu almost as expensive as regular menu prices
   

   Horsham Sports & Community ClubResponded 2 days ago

   Hi Julie, I'm glad you enjoyed your visit, and we certainly appreciate the feedback about the menu. Kind Regards, Justin Operations Manager
   

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6. J

   Jacinta

   Victoria

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love bringing the family here for birthdays, celebrations and a nice meal. Steak was perfectly cooked, kids always enjoy the ability to play as well and always have amazing service. Thank you!
   

   Horsham Sports & Community ClubResponded on October 9, 2024

   Hi Jacinta, Pleased to hear your family enjoys celebrating with us and that you had a great experience with the food and service. It’s fantastic to know the kids have fun too! We look forward to welcoming you all back for more special occasions. and thanks again for choosing us to celebrate with. Kind Regards, Justin Operations manager.
   

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7. J

   Julie

   Victoria

   8 reviews

   5.0

   8 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I cannot fault the service, the food, and the ambience of the Sports & Community Club, alway a pleasure to dine or just have a coffee at this venue.
   

   Horsham Sports & Community ClubResponded on October 9, 2024

   Hi Julie, Glad to hear you enjoy the service, food, and ambiance at the Sports & Community Club. We look forward to welcoming you again soon. Kind Regards Justin, Operations Manager
   

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8. M

   Mark

   Victoria

   1 review

   vip
   4.0

   1 review

   Dined on September 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As usual a good quality meal was had, friendly service, was very happy to see a beef burger on the special menu! Simple and delicious
   

   Horsham Sports & Community ClubResponded on September 18, 2024

   Hi Mark, Pleased to hear you enjoyed the Beef Burger and the friendly service we provide. Look forward to seeing you in the future. Thanks for the 4 star review. Kind Regards, Justin, Operations Manager
   

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9. T

   Teresa

   New South Wales

   2 reviews

   3.0

   2 reviews

   Dined on September 1, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Customer service staff were friendly and helpful. The food was really good. We had really long wait times for both our main and desserts. Every table around us received theirs first even though most ordered a good 20 minutes after ours. When we asked if our food was coming out, staff brought it to our table directly like it had just been sitting in the kitchen so not sure what went wrong.
   

   Horsham Sports & Community ClubResponded on September 18, 2024

   Hi Teresa, Thank you for your feedback! Glad to hear that you enjoyed the food and found our staff to be friendly and helpful. We apologise for the longer than expected wait time for your meals as we always aim to provide prompt service, and your experience is important to us. We appreciate your understanding and hope to welcome you back soon for a smoother dining experience. Kind Regards Justin, Operations Manager
   

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10. H

    Helen

    Victoria

    2 reviews

    4.0

    2 reviews

    Dined on August 29, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Usually a nice meal. Although the cakes are very dry
    

    Horsham Sports & Community ClubResponded on August 30, 2024

    Hi Helen, Thank you for your feedback. Sorry to hear that the cakes didn't meet your expectations. The feedback will be passed on so we can learn from and to be able to provide the quality of food I know we can. Regards Justin, Operations Manager
    

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