HopCat - Detroit

Review summary

1. C

   Cheryl

   Detroit7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spot on for having a friendly waitstaff, Keisha. who was personable and attentive.
   

   HopCat - DetroitResponded 5 days ago

   Thank you for the 5-Star Review, Cheryl. We hope to see you again soon! Kisha is a rockstar and we will be sure to pass your kind words along. Cheers! - Hannah Rowland (AGM)
   

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2. K

   Kate

   Unspecified1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here before the PWHL hockey game and they got us in and out in plenty of time
   

   HopCat - DetroitResponded 6 days ago

   Thank you for the 5 Stars Kate! We are glad to hear we were able to give you a memorable experience during your visit! Until Next time, Cheers!
   

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3. LM

   LaurieM VIP

   Detroit14 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Friends in town for the PWHL game… Great food & beer! Service was exceptional.
   

   HopCat - DetroitResponded 6 days ago

   Thank you for the 5 Stars Laurie! We are glad to hear about your experience! Until next time, Cheers!
   

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4. f

   fran

   Detroit19 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Samantha, our server, is a delight. She remembered us from a prior visit, which, needless to say, makes us feel good. She is efficient, welcoming, friendly, and professional. The corned beef sandwich is very good, also.
   

   HopCat - DetroitResponded on March 10, 2025

   Thank you for the 5 stars and the kind words Fran! We're so glad to hear about your amazing experience with Samantha and we look forward to seeing you again soon!
   

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5. OT

   OpenTable Diner

   Detroit1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Our food came out extremely late causing us to make it to our comedy show late. However, the manger compensated and was very apologetic.
   

   HopCat - DetroitResponded on March 9, 2025

   Thank you for the feedback! We would like to know more about your visit. If you could reach out to us at 313-769-8828 and ask for a manager we would love to hear more. We hope to speak with you soon!
   

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6. C

   Cheryl

   Detroit7 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My reservation was perfect and we were seated at a beautiful booth behind the bar,
   

   HopCat - DetroitResponded on March 5, 2025

   Thank you for the 5-Star Review, Cheryl! We are so happy you enjoyed your visit with us, and we can't wait to welcome you back. Cheers! - Hannah Rowland (AGM)
   

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7. N

   Nicole

   Detroit1 review

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   I heard someone raving about the ‘Cosmik Fries’ so we decided to try HopCat. I did my research and saw that it’s best to make reservations beforehand. We made a 4 o’clock reservation, arrived at 3:50 and weren’t sat until 4:20 when I asked why 3 parties who arrived after us were sat before us. Our server came over and made zero eye contact & although she did nothing wrong she wasn’t exceptionally friendly or what I would expect a server to be from the upbeat atmosphere. The food was alright, lukewarm but tasted fine & the cosmik fries were nothing to brag about or even want again. The bill was a comfortable price, what I would expect to pay for dinner. The server brought us $1 less than what our change should have been, which I assumed an honest mistake so I didn’t mention it & still left an 18% tip. All in all, it wasn’t so bad we regret it or want a refund but bad enough we won’t ever go back. Large parties and people who are drinking are prioritized over smaller families having casual dinner. The host and servers seemed overwhelmed and pulled in multiple directions, I’m an understanding person & I don’t believe we were intentionally forgotten or mistreated but every customers experience counts in hospitality and this is my honest review and experience at this restaurant.
   

   HopCat - DetroitResponded on March 2, 2025

   Thank you for the honest and transparent feedback, Nicole. This is the best way for us to learn from our mistakes, and continue to improve our restaurant. I am so sorry to hear your experience with us missed the mark, and we would love an opportunity to fix things. If you would like, please call us at (313) 769-8828; you may ask for any manager, or myself specifically. We hope to hear from you. - Hannah Rowland (AGM)
   

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8. M

   Markus

   Cincinnati1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice place too hanging out before heading to a game
   

   HopCat - DetroitResponded on February 24, 2025

   Thank you for the 5 stars and the kind words Markus! We couldn't do it without your support!
   

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9. S

   Scott

   Pittsburgh1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Upon waiting 45 minutes for food, it was discovered that there was a "mix-up" in the kitchen. Pretty sure that the food, including the appetizer, was never rang in. The server (Jasmine) never offered another drink upon seeing our beers half-empty. In fact, we never saw her for the entire 45 minutes after she took our food order. The manager did make it right and covered the cost of the drinks that we did receive.
   

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10. OT

    OpenTable Diner

    Lake of the Ozarks2 reviews

    4.0

    Dined on February 15, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Food & drinks were good except the texture of the chicken sandwich was off. It was way too chewy.
    

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