Hochi Mama CBD

Review summary

1. K

   KC

   Melbourne

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Food too strong flavoured and saltish. No recommendations for accompanying side dishes like rice. Too dark and loud ambience then the previous venue. Service was good.
   

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   Hochi Mama CBDResponded today

   We appreciate you sharing your feedback with us, KC! Your insights are valuable, and we’ll be passing them on to the team. Ensuring our guests enjoy the flavours of our dishes is important, and we’ll take your comments into account moving forward. We're pleased to hear the service met your expectations. We’ve been unable to locate your booking under the name provided, but we'd love the opportunity to connect further and discuss your experience. We hope to provide an even better overall experience on your next visit.
   

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2. KV

   KateV

   VIP

   Melbourne

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Family Christmas catchup
   

   Hochi Mama CBDResponded today

   Thank you for your recent visit and 5 star rating!
   

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3. J

   JP

   Melbourne

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food was great but service was not good . Wasn’t the service that we normally had as we love dining at Hochi mama
   

   Hochi Mama CBDResponded today

   Thank you for sharing your recent experience with us Jp. We’re pleased to hear that you continue to enjoy the food and atmosphere at Hochi Mama. However, we understand that the service did not meet your expectations, and we appreciate you bringing this to our attention. At Hochi Mama, we believe that attentive and respectful service is just as important as the quality of our food. We strive to ensure all guests enjoy a seamless and enjoyable experience, and it’s clear from your feedback that we did not meet that standard this time. We are committed to improving and ensuring that guests can enjoy their meals without interruptions. We greatly appreciate your continued support and hope to welcome you back soon.
   

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4. V

   Valeriya

   Melbourne

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Had a belated birthday dinner there and our waitress was full of attitude and kept hurrying us up, which dented the whole experience. I did give this feedback to the host (a different person) in the end and she was lovely and took the feedback really well and apologised. It would be great to be able to relax and enjoy a birthday dinner (or any dinner) with friends next time, without being rushed and being rude to. Perhaps seating times could be a bit longer, we would have definitely ordered more if we weren’t asked to leave, so we had to go for dessert somewhere else.
   

   Hochi Mama CBDResponded today

   Valeriya, I appreciate you taking the time to call me back today! It's great to hear that the host was understanding and receptive to your feedback. We aim to provide a relaxed and enjoyable experience, especially for special occasions. Your comments regarding the pacing of service and seating times have been noted, and we will be reviewing our approach to make future visits more comfortable. You now have my direct contact number, and I’d be happy to assist with any future bookings at our venues.
   

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5. R

   Riley

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food especially the main meals, great service and good ambiance
   

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6. I

   Inna

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I liked it very much. The food was delicious and the service was great. Thank you.
   

   Hochi Mama CBDResponded today

   Thank you for your kind words Inna! We're so glad to hear you enjoyed the food and had great experience. We look forward to welcoming you back soon!
   

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7. C

   Ciara

   Melbourne

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful food and fantastic service. We had the ‘feed me’ menu and chose vegetarian options. We loved our experience and can’t wait to come back soon.
   

   Hochi Mama CBDResponded 3 days ago

   Thank you for sharing your experience Ciara! We're delighted to hear you enjoyed the vegetarian options on our 'Feed Me' menu and received fantastic service. We’re so pleased you had a memorable time and can’t wait to welcome you back soon!
   

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8. E

   Elisa

   Melbourne

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is delicious and freshly cooked and there is plenty of it. Generous servings at a decent price and wait staff were excellent
   

   Hochi Mama CBDResponded today

   Thank you for your feedback Elisa! We're so pleased to hear that you enjoyed the freshly cooked, delicious food and the generous servings at a reasonable price. It’s great to know that the wait staff provided excellent service as well. We look forward to welcoming you back again soon!
   

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9. OT

   OpenTable Diner

   Melbourne

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had a work Christmas dinner booked for 7:45pm. Because of the size of our group it was a pre-paid set menu, so there was no need to order when we arrived. However our food didn't arrive until 8:45pm... Safe to say we were starving. Other than the delay, the food was great, drinks were delicious and overall a really good spot.
   

   Hochi Mama CBDResponded 4 days ago

   Thank you for sharing your experience. We're glad to hear you enjoyed the food, drinks, and atmosphere! We understand the delay in receiving your food wasn't ideal, and we see room for improvement. We’ll be sure to pass your feedback along to the team to enhance both service and the overall guest experience. We’d love to connect with you to discuss how we can make your next visit even better.
   

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10. A

    Andrew

    Melbourne

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food and excellent value for money. Will be going back soon
    

    Hochi Mama CBDResponded 4 days ago

    Delicious food and great value are what we aim for Andrew! We're so pleased you enjoyed your visit and look forward to welcoming you back soon.
    

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