Helen's in Richmond, VA

Review summary

1. S

   Sarah

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply the best. Consistently delicious and the staff is amazing.
   

   Is this helpful?

   Report
2. OT

   OpenTable Diner

   Richmond

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The cod had no flavor. The rabbit dish had very little rabbit meat. The server was too busy hanging out with the kitchen chit chatting. At one point the server and the cooking staff all disappeared together. I was excited to go here. I will not be going back. Too many other good options in Richmond.
   

   Is this helpful?

   Report
3. E

   Eleanor

   Charlotte

   7 reviews

   5.0

   7 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I hadn’t been to Helen’s in many years and it was every bit as good as I remembered. I brought out of town guests and all of us had a great dinner. The service was excellent and they accommodated two requests for substitutions graciously. It’s such a relief to take visitors to a restaurant and have them rave about their meal!
   

   Is this helpful?

   Report
4. M

   Mary Lynn

   Richmond

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drinks and delicious food! Old Fashion was so good. Best shrimp and grits I've ever had. The creme brulee was fabulous.
   

   Is this helpful?

   Report
5. B

   Beverly

   Richmond

   15 reviews

   3.0

   15 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food quality excellent. Service not, took an hour to get our appetizer, others seated after us were already in their entree. Brought Brussels instead of cauliflower - we did not complain as we were starving. Server never came back to offer dessert - there was a birthday at our table and a dessert or cocktail would have been ordered. Ordered a bottle of wine, finished it and was never given an opportunity to order a second. The management at Helen’s lost $’s Sat night and it wasn’t even crowded.
   

   Is this helpful?

   Report
6. M

   Mo

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great evening out, very attentive and great food and drinks! Look forward to coming back.
   

   Is this helpful?

   Report
7. S

   Suzanne

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on September 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love coming to Helen’s. We usually go on the early side so it’s never too packed. Sitting at the tables is nice, but we also like to sit up at the bar. The service is always great. The people that work there are super nice and it’s got a great eclectic mix of people. But so does Richmond in general. Helen is our favorite spot. The food is delicious!! 
   

   Is this helpful?

   Report
8. C

   Caroline

   Richmond

   1 review

   5.0

   1 review

   Dined on September 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner. Such a friendly, thoughtful, helpful server. Everyone loved their meals, drinks & desert!
   

   Is this helpful?

   Report
9. W

   William

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on September 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have never been to Helen's to eat but always heard great things. I cannot say enough good things about my experience on 09/07. The food was amazing and the service was perfect throughout the night. As a plus, the restaurant has a dj on Friday and Saturday night and is open till 2am. I highly recommend Helen's for a date night or any other celebration. I'll definitely be back!!!!!
   

   Is this helpful?

   Report
10. R

    Renee

    Richmond

    5 reviews

    2.0

    5 reviews

    Dined on August 24, 2024

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 1

    Although this establishment has been around a long time, the clientele is young adults. Menu is limited. Noise level is loud, felt like we were competing for air space. Service was good. But couldn’t wait to leave. For what I paid, I should have stayed home and cooked crab legs. Will not return.
    

    Is this helpful?

    Report