Haywire - Uptown Dallas

Review summary

1. V

   Vincent

   VIP

   New Orleans

   18 reviews

   5.0

   18 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was Christmas eve, so it was empty, that is why is was quiet, but the service and food was excellent. this is the second year in a row we have gone for xmas eve brunch and we love it. Drinks are great, we order the cowboy meal or whatever it is called, it has 3 steaks and 10 shrimp and 4 sides. It was great! We will probably end up there next year!
   

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2. R

   Rick

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Not a lot of people there last night. our server was attentive, but very slow. the food was good! I would have liked the service to have been a little better. we ran out of water and drinks way too often.
   

   Haywire - Uptown DallasResponded 1 day ago

   Howdy Rick! Thank you for your honest feedback. We're truly sorry to hear about the service issues you experienced during your visit. Even during slow times our attention to detail should have been better. We're grateful for your insights, as they provide us with valuable guidance for improvement. Although we're glad you enjoyed the food, we understand that the slow service and frequent need for refills detracted from your experience. We'll work hard to address these concerns and ensure a more attentive and efficient service moving forward. Thank you again for sharing your thoughts with us!
   

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3. G

   Gary

   San Antonio

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and loved the menu choices. Everyone was happy with their meals and the portion size was great. It was a 12 min walk to the AAC so not a bad choice for a pre-game dinner
   

   Haywire - Uptown DallasResponded 2 days ago

   Howdy Gary! Thank you so much for your wonderful 5 star review! We're thrilled to hear that you enjoyed the service, menu choices, and portion sizes. It's great to know that everyone had a satisfying experience. We’re also glad the location worked out well for your pre-game dinner. We hope to welcome you back soon for another enjoyable meal. Thanks again for supporting us! All the best, Haywire Uptown Team
   

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4. OT

   OpenTable Diner

   Dallas

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Surprisingly, the service was lacking tonight. I brought a party of 11. I had to go to the bar to get drinks refilled.
   

   Haywire - Uptown DallasResponded 2 days ago

   Thank you for taking the time to leave a review and for your continued support of Haywire. We're truly sorry to hear that your recent experience didn’t meet the high standards we strive to maintain, especially during such a special occasion. It’s concerning to learn that you had to go to the bar and track down the waitstaff for service, as this is not typical of our usual experience. We’d love to learn more about your reservation so we can investigate further and address any gaps in service. We’ll be sending you a direct message to collect more details, including your reservation name or the area where you were seated. Your feedback is important to us as we continuously work to improve and ensure this doesn’t happen again. All the best, Haywire Uptown Team
   

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5. G

   Gertrude

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The staff were professional and very accommodating. The food was delicious. Thank you for a very pleasant experience.
   

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6. T

   Tonya

   Dallas

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and service was great. Our server took great care of us.
   

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7. J

   Janette

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Taylor, was amazing. She had great suggestions - the red fish could be the best thing on the menu but my better half says the steak is! Agree to disagree!
   

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8. J

   James

   VIP

   Dallas

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Our waitress was sub par. Didn’t seem to know how to place drink orders on her machine. Appetizer plates left on table until our entre showed up. Went the entire meal without cocktails as she didn’t come back to table until after our meals showed up. Just an overall poor experience. Was there with one of my larger customers and it was a bit disappointing. Food was great as usual. Everyone has a bad night but except everyone to be on their game at a nice place like yours.
   

   Haywire - Uptown DallasResponded 6 days ago

   Howdy James, thank you so much for sharing your feedback with us and your continued support. We truly appreciate you highlighting the areas where we fell short in providing exceptional service. Your feedback is invaluable, and we’re grateful for the opportunity to improve based on your experience. We’d love to learn more about your visit, particularly the service you received. If you could direct message us with additional details about your reservation, it would help us pinpoint areas for coaching our team and delivering a better experience. We’re committed to making every guest’s experience memorable and hope to welcome you back soon. Please send us a direct message so we can connect and invite you back. All the best, Haywire Leadership Team
   

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9. A

   Adriana

   VIP

   Dallas

   7 reviews

   4.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Delicious food Great service Nice atmosphere
   

   Haywire - Uptown DallasResponded on December 15, 2024

   Howdy Adriana!!! Thank you for your 5 star review and positive feedback about our food, service, and atmosphere. We value your support and hope to see you back real soon! All the best, Haywire Uptown Team
   

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10. S

    Steve

    Dallas

    1 review

    5.0

    1 review

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Other than the crying baby. Was a great night. Jjjjjjjjj
    

    Haywire - Uptown DallasResponded on December 15, 2024

    Howdy Steve! Thank you for your 5 star review and feedback. We're so happy to hear that you had a great night overall. We look forward to welcoming you back soon for another great night! All the best, Haywire Uptown Team
    

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