Haywire - Plano

Review summary

1. J

   Jennifer

   VIP

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kylie was amazing!!! She made our night! Order the roasted garlic filet! Delicious!
   

   Haywire - PlanoResponded today

   Thank you so much Jennifer for joining us tonight and sharing your visit. I will let Kylie know how much she was enjoyed and appreciated. Please ask for her again on your next visit. Have a super week--stay warm! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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2. A

   Aimee

   VIP

   Las Vegas

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Haywire is a family favorite! The food never disappoints!! Service was super slow this afternoon , drinks went unfilled even up until we left. We thought maybe it was because we were sat in the small room upstairs so not assigned to a highly functional, well trained server. Nonetheless, the meal was superb! We will return and be sure to be seated in the main dining areas going forward!
   

   Haywire - PlanoResponded today

   Thanks for the review, Aimee. We're thrilled to hear that you enjoy Haywire this weekend and that our food never disappoints. We apologize for the slow service you experienced this afternoon. We understand how important timely service is, and we're sorry we fell short. We appreciate your understanding and your patience. We're committed to improving our service. We look forward to serving you again soon! Please reach out if I can ever be of assistance in seating. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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3. C

   Chris

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was a little too cold to be sat at the outside tables with an outside temp of 45°, windy and no sun. Even with the plexiglass and heaters, we froze!! Also, bring back the coffee cake in the can.
   

   Haywire - PlanoResponded today

   Hello Chris, Thank you for taking the time to review your most recent visit. We're glad to hear that you found our service good and enjoyed our food. We're sorry to hear about your experience with your seating and the temperature. We're always working to improve our guests' comfort and we appreciate your feedback. We hope to have the opportunity to serve you again soon. The coffee cake in a can is one of a kind! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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4. S

   Scott

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were great. Wait staff was excellent.
   

   Haywire - PlanoResponded 1 day ago

   Thank you Scott for letting us know. It is great to hear our efforts paid off for your visit. Have a great week ahead and stay warm. See you soon! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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5. J

   Jorge

   Dallas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   This was our 3rd time eating in this restaurant, and it used to be our favorite, we ordered our favorite plates that comes with the corn bread and Mac n cheese, and the mac n cheese was disappointing, it used to be top tier, but apparently they changed the pasta, and formula and now it’s dry and too spicy. The corn bread was undercooked too. The service is amazing, and the ambiance it’s perfect, but there’s small things that made that place perfect, now they changed them, and it’s disappointing.
   

   Haywire - PlanoResponded 1 day ago

   Hi Jorge, I am sorry this recent visit was disappointing. I am certainly going to review your comments with the team. I appreciate you taking the time to share this as we value our guest feedback. Your past support and patronage means a lot and we are all hoping we can win you back. Always feel free to share your comments when in house with your server or manager on duty. These conversations are vital in order for us to succeed. Please reach out if you would like to discuss more. I hope our paths cross someday. Have a good Sunday--stay warm! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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6. D

   David

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great overall experience couldn't have asked it to go any better
   

   Haywire - PlanoResponded 1 day ago

   Thanks David! It was great to have you in house. We all look forward to delivering another great experience in the future. Please let me know if I can ever be of assistance with a reservation. Have a great week--stay warm! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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7. K

   Kevin

   VIP

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haywire food and service is always top notch. This is one you can count on.
   

   Haywire - PlanoResponded today

   Hello Kevin, Thank you so much for your kind words and for being a loyal guest. We're thrilled to hear that you consistently enjoy our food and service. We strive to provide top-notch experiences for all our guests and your feedback is a testament to that. We look forward to serving you again soon! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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8. S

   Samantha

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing! We brought our toddler and they were so accommodating!
   

   Haywire - PlanoResponded 1 day ago

   Hi Samantha, That is great to hear. We would love to host your family again very soon. We appreciate the review and five stars. Have a great weekend and stay warm! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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9. T

   Tracey

   VIP

   Dallas

   49 reviews

   5.0

   49 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vibe, food and company amazing!! Happy Valentine ❤️❤️
   

   Haywire - PlanoResponded 1 day ago

   Happy Valentine's to you Tracey! Thanks for the five star review. Our team loves to hear such great feedback. Have a super weekend and stay warm. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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10. S

    Sarah

    VIP

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    We didn’t get all of our to go order after our meal for our kids. The rest of the meal was great. It’s just frustrating to have to go back to get food we paid for.
    

    Haywire - PlanoResponded 1 day ago

    Hi Sarah, We're sorry to hear about your recent experience with our to-go orders. We always aim to deliver a great experience, and we regret that we missed the mark this time. We're glad to hear that you enjoyed the rest of your meal though. I let your daughter and husband know we took care of the items she came back for, they were not on your original bill. If you feel there was an error don't hesitate to reach back so I can make it right. We appreciate your feedback and will certainly look into this matter. We hope to serve you again and provide a flawless experience. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
    

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