Havana Central Times Square

Review summary

1. K

   Kendell

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The experience was amazing, all of my friends, including myself, enjoyed the food, the presentation of the plates, and how well everything was made. The only thing was that the nachos were very salty, other than that, we had no issues.
   

   Havana Central Times SquareResponded 1 day ago

   Thanks for visiting us, Kendell! We're thrilled to hear that you and your friends had an amazing experience. It's great to know that you enjoyed our food, presentation of plates, and well-made dishes. We appreciate your feedback on the nachos and will take it into consideration. We look forward to welcoming you back soon!
   

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2. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and vibe. Food was delicious.
   

   Havana Central Times SquareResponded 1 day ago

   Hello, thank you so much for your kind words and perfect ratings! We're thrilled to hear that you enjoyed the atmosphere and vibe at Havana Central. We look forward to welcoming you back soon.
   

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3. M

   Megan

   New York City1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   It's in a great location near Times Square. The restaurant has a nice layout and has a great vibe. The drinks are outstanding. I ordered an appetizer (which I never received) and a main course (Vaca Frita). My meal was okay. The meat was dry and lacked any flavor and the fried egg over the rice was like rubber. Not great. Our sides: maduros and tostones were great. The tres leches desert was delicious.
   

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   Havana Central Times SquareResponded 1 day ago

   Megan, thank you for your feedback. We're glad you enjoyed the location, our layout, and our vibe. We apologize for the issues with your meal, and we appreciate your positive comments on our sides and dessert. We're always looking to improve and your input helps us do that. We hope to serve you better in the future.
   

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4. E

   Elizabeth VIP

   New York City2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Anthony was the best server! He made our aunt’s birthday so special! All that was missing was the live music on a Saturday night.
   

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   Havana Central Times SquareResponded 1 day ago

   Elizabeth, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Havana Central, especially our team's special effort to make your aunt's birthday special. We're looking forward to serving you again on your next visit.
   

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5. c

   craig VIP

   New York City4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The drinks are good and the ambience is good and the service was very good and the waiters were very attentive, but the food was mediocre at best. Very disappointed with the quality of the food and the flavor. It seems like they were just kind of mailing it in with the food. I was looking forward to this, but I was quite disappointed honestly.
   

   Havana Central Times SquareResponded 1 day ago

   Hi Craig, thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our drinks, ambiance, and service. We take pride in our culinary offerings and we're disappointed that we fell short this time. We hope you'll give us another chance to impress you.
   

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6. I

   Ibon

   New York City4 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The restaurant has an easy, relaxed atmosphere. Everyone was pleasant. Our food was delicious. Server was nice but after waiting a good while for the appetizers they brought all of the rest of our food out at one time. We were eating our appetizers on a crowded table and 10 minutes later they brought our entrees which each consisted of several plates. We sent it back and asked them to allow us to finish our appetizers and clear the table (because there was nowhere to put a plate down) and then bring out our food. We wanted a relaxed dinner not 30 minute fast food. That said the food and drinks were great and they served us well after. It’s a nice restaurant.
   

   Havana Central Times SquareResponded 1 day ago

   Thanks for the feedback, Ibon. We're glad to hear you enjoyed the food and drinks at Havana Central. We aim to provide a relaxed dining experience, we appreciate you bringing this to our attention. We look forward to serving you again soon.
   

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7. L

   Lesly

   New York City6 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   After COVID the menu has been reduced and the options are not as good as they used to be. This location was EXTREMELY loud with live music and you could not hold a conversation. Also the first floor restrooms for both men and women were out of order so all customers were forced to use ONE upstairs restroom.
   

   Havana Central Times SquareResponded 7 days ago

   Lesly, thank you for dining with us! We are so sorry to hear about the inconvenience of the first floor restrooms. We hope you can give us another chance soon to wow you!
   

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8. MC

   MariaC VIP

   New York City6 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to Havana Central before a Broadway Show. The service was excellent. Our waiter was helpful and very professional. The food was outstanding. Being Cuban, it felt we were home eating my Mom's food. Definitely will be back.
   

   Havana Central Times SquareResponded 7 days ago

   Maria, thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that you enjoyed your meal and felt at home. It's great to know that our service and food met your expectations. We strive to provide an excellent dining experience for all our guests, and your feedback is a testament to our efforts. We can't wait to welcome you back to Havana Central.
   

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9. OT

   OpenTable Diner

   E. Tennessee1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So delicious, service was incredibly fast. 10/10 no notes. We will be back
   

   Havana Central Times SquareResponded 7 days ago

   Hey, thanks so much for your fantastic review! We're thrilled to hear that you enjoyed our food and service. We always aim to provide a fast, efficient experience for our guests at Havana Central. It's great to know that we hit the mark for you! We can't wait to welcome you back soon. Cheers!
   

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10. OT

    OpenTable Diner

    Upstate NY1 review

    4.0

    Dined on February 28, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The service was amazing as usual but I’ve been going there for 6 yrs and the restaurant needs to change some of the seating that is now uncomfortable. It also needs a paint job & the bathrooms need a make over .
    

    Havana Central Times SquareResponded 7 days ago

    Thanks for visiting us at Havana Central! We're thrilled to hear that you enjoyed our service as usual. Your feedback about the seating and the restroom renovation is appreciated and will be taken into consideration. We strive to improve our overall experience for our valued customers like you. We look forward to serving you for many more years to come!
    

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