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Hard Rock Café - Kraków, Kracow, Malopolskie

Hard Rock Café - Kraków

4.2
4.2
157 Reviews
€31 to €50
American

Make a reservation

2 people
7:00 PM
Booked 2 times today
  • Hot spot
  • Great for scenic views
  • Lively
Located in the UNESCO World Heritage Market Square, next door to the most famous church in Poland, St. Mary’s Basilica, Hard Rock Krakow will inspire your taste buds to greatness with delicious food, signature cocktails, and the hottest live entertainment in Poland. With room for 130 guests over three spacious floors, our restaurant welcomes locals and tourists alike for delectable dining, top notch entertainment, and unforgettable events. After a delicious meal of American fare, take a stroll through musical history with iconic pieces of memorabilia you can only find at Hard Rock Cafe Krakow.
Enjoy freshly prepared American cuisine and classic favorites like our Legendary Burger. From flavorful salads, to savory entrees, our chefs use only the freshest ingredients to create culinary perfection. Experience the difference of Hard Rock’s service with an energetic, hardworking staff, ready to provide you with everything you need to enjoy the perfect meal.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    €31 to €50
  • Cuisines
    American
  • Hours of operation
    Daily 10:00 am–12:00 am
  • Phone number
    668 360 499
  • Website
    http://www.hardrockcafe.com/location/krakow/
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    If you are interested in private events, please contact us by krakow@hardrockcafe.pl.
  • Location
    Pl. Mariacki 9/31 042, Kracow, Malopolskie 31-042
  • Neighborhood
    Krakow
  • Parking details
    Paid parking:- Plac Świętego Ducha 4- Plac Wszystkich Świętych 5- ul. Straszewskiego 14/16
  • Public transit
    10 minutes by walk from tram stops:- Poczta Główna- Teatr Słowackiego/ Railway Station- Teatr Bagatela- Plac Wszystkich Świętych- Stary Kleparz
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 157 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.4Food
  • 4.2Service
  • 4.1Ambience
  • 4.3Value

Noise • Energetic

Loved For

  • Krakow

    Most Booked

157 Reviews

  1. Natalie

    Hertfordshire

    1 review

    2.0

    1 review

    Dined on November 28, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    Worst Hard Rock Cafe I have ever been to & I have been to many in the uk & Europe. Poor food poor service & at and atmosphere
    Hard Rock Café - KrakówResponded on December 3, 2024
    Dear Natalie. Thank you for sharing your concerns about your recent visit. We apologize for the inconvenience you experienced and will take immediate steps to address the issues with our team. Your satisfaction is of utmost importance to us, so please contact us via email: krakow@hardrockcafe.pl to provide us with more details. We hope you'll consider giving us another chance to deliver the high-quality service we are known for.

    Is this helpful?

  2. Alison

    Birmingham

    1 review

    3.0

    1 review

    Dined on October 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2
    Food was ok, not much taste and was luke warm. Thought it was a lot of money for what we had.
    Hard Rock Café - KrakówResponded on October 14, 2024
    Dear Alison. Thank you for your feedback. We’re sorry to hear that the food didn’t meet your expectations and that it was lukewarm. Your comments are important to us, and we will address them with our kitchen team to improve our dishes. We appreciate your input and hope to provide a better experience on your next visit.

    Is this helpful?

  3. Jenna

    Poland

    1 review

    1.0

    1 review

    Dined on October 9, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 1
    Only saving grace was the food. The service was atrocious. Waited 15 minutes for drink. Food was outstanding but we had no check back on starters or mains. We were never offered second drinks or even desserts. Got sick of waiting eventually and asked for the bill which took a further 20 minutes. Have eaten in hard rocks all over the world and this is by far the worst. Such a shame!
    Hard Rock Café - KrakówResponded on October 14, 2024
    Dear Jenna. Thank you for your feedback. We’re glad to hear you enjoyed the food, but we sincerely apologize for the service issues you experienced. This is not the standard we strive for. Your comments will be addressed with our team to ensure improvements. Your satisfaction is of utmost importance to us, so please contact us via email: krakow@hardrockcafe.pl to provide us with more details. We appreciate your patience and hope you’ll give us another chance in the future.

    Is this helpful?

  4. Jordi

    Toronto

    1 review

    5.0

    1 review

    Dined on August 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Maria was very attentive and provided us with a pleasant surprise for our birthday celebration, the food was amazing and the overall experience worth repeating again soon!
    Hard Rock Café - KrakówResponded on September 23, 2024
    Hello Jordi :) Thank you for your kind words! We’re thrilled to hear you had a wonderful birthday celebration with us. We look forward to welcoming you back soon!

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  5. OpenTable Diner

    West Sussex

    1 review

    5.0

    1 review

    Dined on July 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very good food, quick service and great views across the Square.
    Hard Rock Café - KrakówResponded on July 26, 2024
    Thank you for the great feedback! We’re thrilled you enjoyed the food, service, and views. We look forward to welcoming you back!

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  6. OpenTable Diner

    France

    1 review

    4.0

    1 review

    Dined on July 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Hard Rock Cafe you get same service and quality all round the world!
    Hard Rock Café - KrakówResponded on July 19, 2024
    Thank you soo much for this kind words! We hope to see you again :)

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  7. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined on July 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was lovely and so attentive. Best burger in any Hard Rock Cafe we’ve been to and the cheese and bacon fries were amazing. 5 ⭐️
    Hard Rock Café - KrakówResponded on July 26, 2024
    Thank you for the 5-star review! We’re thrilled you enjoyed the burger, cheese and bacon fries, and our attentive service. We look forward to your next visit!

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  8. OpenTable Diner

    Poland

    1 review

    5.0

    1 review

    Dined on May 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First visit to a Hard Rock Cafe very nice and we have revisited already and probably will again before our stay in Krakow is over
    Hard Rock Café - KrakówResponded on May 23, 2024
    Hello, we're delighted to receive your positive feedback! It's wonderful to know that you had a great time at our restaurant and we look forward to impressing you even more next time :)

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  9. OpenTable Diner

    Kent

    1 review

    5.0

    1 review

    Dined on May 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food. Great atmosphere. Very fairly priced. Waiter was friendly & helpful. Very polite. Would definitely return & recommend!
    Hard Rock Café - KrakówResponded on May 22, 2024
    Hello, we're so pleased to know that you loved our restaurant! Your positive review means a lot to us, and we can't wait to see you back for more memorable meals.

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  10. OpenTable Diner

    Inverness

    1 review

    3.0

    1 review

    Dined on April 2, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    I have had reservations in hard rocks around the world. Today I was ignored while standing to be seated. When my food arrived it was cold, the server didn’t offer any condiments. Hardrock have gone downhill
    Hard Rock Café - KrakówResponded on April 3, 2024
    Hello, we deeply regret that we fell short of your expectations during your recent visit. Your concerns are being taken seriously, and we will be pass your feedback to our team to ensure this doesn't happen again. Please accept our sincerest apologies and consider giving us another chance to provide you with the excellent experience you deserve.

    Is this helpful?

FAQs

Hard Rock Café - Kraków offers takeout which you can order by calling the restaurant at 668 360 499.

Hard Rock Café - Kraków is rated 4.2 stars by 157 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 2 times today

Order delivery or takeout

Google Map for Hard Rock Café - Kraków

Pl. Mariacki 9/31 042, Kracow, Malopolskie 31-042

Dining areas

Additional information

  • Neighborhood
    Krakow
  • Hours of operation
    Daily 10:00 am–12:00 am
  • Price
    €31 to €50
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Paid parking:- Plac Świętego Ducha 4- Plac Wszystkich Świętych 5- ul. Straszewskiego 14/16
  • Public transit
    10 minutes by walk from tram stops:- Poczta Główna- Teatr Słowackiego/ Railway Station- Teatr Bagatela- Plac Wszystkich Świętych- Stary Kleparz
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
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