Hakkasan - Fontainebleau Miami Beach

Hakkasan - Fontainebleau Miami Beach reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Pittsburgh1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Server was great! The wine Somite was wonderful & the young man cleaning up from Haati was fabulous always
   

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2. A

   Alan VIP

   Las Vegas32 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding dining experience. How about one night with Sinatra music ?
   

   Hakkasan - Fontainebleau Miami BeachResponded 3 days ago

   Dear Alan, Thank you for your fantastic review. We're thrilled to hear that you had an outstanding dining experience. We truly appreciate your suggestion of having a Sinatra music night, it’s a wonderful idea, and we'll certainly take it into consideration. We look forward to welcoming you back for another memorable evening soon. Regards, Andy Guest Experience Team.
   

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3. OT

   OpenTable Diner

   Washington DC1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service, but overall food was not worth the expensive value.
   

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4. G

   Gregg

   New York City6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was perfect. We had a wonderful meal. Duck and short ribs were delicious
   

   Hakkasan - Fontainebleau Miami BeachResponded 3 days ago

   Dear Gregg, Thank you for sharing your wonderful feedback. We're so pleased to hear that you enjoyed your meal, especially the duck and short ribs. It's always our goal to provide a memorable dining experience, and we're delighted that everything was perfect for you. We look forward to welcoming you back for another great meal soon! Regards, Andy Guest Experience Team.
   

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5. J

   Jim VIP

   Miami25 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Good restaurant- I recommend. The food was tasty. We had a waiter who was not friendly. Perhaps because the waiters know they are going to get their 20% tip anyway. I don't understand such a policy. If the tip is "included," then isn't it just part of the bill? It creates a dynamic where the waiters just do their basic job, like ours did. And ours never smiled, nor showed any warmth to us. That dampens the evening a little bit.
   

   Hakkasan - Fontainebleau Miami BeachResponded 4 days ago

   Dear Jim, Thank you for your feedback and for recommending our restaurant. We’re pleased to hear that you enjoyed the food, but we’re genuinely sorry that your service experience didn’t meet expectations. We understand your concerns about the tipping policy and the impact it may have on service quality. Your comments are important to us, and we’ll be reviewing them with our team to ensure all our staff consistently deliver the warm and attentive service our guests deserve. We hope to have the opportunity to welcome you back in the future and provide a dining experience that exceeds your expectations in every way. Regards, Andy Guest Experience Team.
   

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6. J

   Jaydip VIP

   New York City9 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best Chinese cuisine experience! Cannot wait to go back again :)
   

   Hakkasan - Fontainebleau Miami BeachResponded 4 days ago

   Dear Jaydip, Thank you so much for your kind words. We are absolutely delighted to hear that you had one of the best Chinese cuisine experiences with us. Our team works hard to ensure that every dish we serve reflects the flavors and quality that our guests deserve, and it’s wonderful to know that you enjoyed it so much. We are grateful for your support and can’t wait to have you back for another memorable meal. Your enthusiasm truly motivates us to continue delivering exceptional dining experiences. We look forward to welcoming you again soon, and we hope your next visit is just as enjoyable as the last! Regards, Andy Guest Experience Team.
   

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7. M

   Magda

   Dallas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional across the board from ambiance to service and food. A must have, best steak around.
   

   Hakkasan - Fontainebleau Miami BeachResponded 5 days ago

   Dear Magda Thank you for sharing your wonderful feedback about Hakkasan! We're thrilled to hear that you found everything exceptional, from the ambiance to the service and food. It's great to know that you enjoyed the steak and consider it a must-have. Your comments are greatly appreciated, and we look forward to welcoming you back for another outstanding dining experience soon. Best regards Luis Guest Experience Team Fontainebleau, Miami Beach, FL
   

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8. s

   susan

   Greater Boston1 review

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service - from wine selections to unique food options. Business meal that was very much appreciated.
   

   Hakkasan - Fontainebleau Miami BeachResponded 7 days ago

   Dear Susan, Thank you for the amazing review, we're so happy to hear that you enjoyed our wine selections and unique food options. We truly appreciate your feedback and look forward to welcoming you back for another fantastic dining experience. Best regards Natalie Guest experience team
   

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9. K

   Keb1569

   Greater Boston7 reviews

   5.0

   Dined on March 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic dishes, great service and atmosphere. Highly recommend the hot and sour soup, dim sum platter, noodles, and side of bok choy. It's on the pricier side but you are paying for the resort location.
   

   Hakkasan - Fontainebleau Miami BeachResponded 7 days ago

   Dear Keb1569, Thank you so much for your wonderful review, we are delighted to hear that you enjoyed the dishes, service, and overall atmosphere. We look forward to welcoming you again in the future. Best regards Natalie Guest experience team
   

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10. S

    Sandy VIP

    Chicago33 reviews

    4.0

    Dined on March 9, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4

    Ambience was nice for a romantic dinner but could dine with anyone. My honey sea bass was excellent. We also ordered a side of asparagus which was great. Drinks were served in tall glasses and delicious!
    

    Hakkasan - Fontainebleau Miami BeachResponded on March 9, 2025

    Dear Sandy, Thank you for taking the time to share your feedback. We're sorry to hear that the service did not meet your expectations, we will be addressing your feedback with our team to ensure we provide the attentive and thorough service our guests deserve. We hope you'll give us another opportunity to provide you with an outstanding dining experience next time. Best regards Natalie Guest experience team
    

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