Guu Otokomae - Gastown

Review summary

1. T

   Tiffany

   Vancouver

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Visited with my boyfriend and two of his best friends. First, besides the karaage and the takoyaki (which you can’t really mess up) the food was subpar, we ordered a couple appies to share while we drank. The tempura batter on the brussel sprouts was non-existent or falling off where there was. On the ebi mayo it was the opposite, there was an outrageous amount of batter on a small shrimp. Service was unbelievably slow for the amount of staff on deck. From ordering food/drinks to water service, to asking for the bill. Water cups were empty throughout the visit, and no one checked in to see if we wanted to order more food or drinks or if we were done to clear the table etc. We asked for the bill from one of the servers just to watch her forget and walk around looking for things to do. It took us three tries to get billed and by the time we were leaving the mood was down and we just wanted to leave.
   

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2. W

   Wilson

   Vancouver

   9 reviews

   4.0

   9 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good. I will come back. Good food , good price, friendly servers
   

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3. M

   Masanori

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   カナダなのに日本的な親切なサービスと、良心的な値段に満足しています。他の人にも安心して勧められます。
   

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4. XF

   604XFR

   VIP

   Vancouver

   102 reviews

   4.0

   102 reviews

   Dined on September 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Interesting venue with the table dining on the loft floor. When we dined yesterday, it was not busy, but the servers were quite slow coming back taking the orders. It was remarked it it was my daughter’s birthday on the booking, but “NOTHING” happened (server didn’t say anything) !?!?
   

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5. P

   Phoebe

   VIP

   Vancouver

   26 reviews

   5.0

   26 reviews

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service and food were as good (or even better) than before, when I used to be a regular at Guu Gastown! I ordered the burning pudding under an assumption that it is the dessert sizzling in a stone bowl, which I used to LOVE, and I was wrong; however, it was good and we enjoyed everything we ordered. A big thank-you to the staff who helped me with my heavy luggage. I can't wait to visit again!
   

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6. K

   Karen

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on August 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was given a window seat as requested and very friendly staff, food is awesome
   

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7. B

   Blair

   Vancouver

   5 reviews

   4.0

   5 reviews

   Dined on August 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Convenient, cheerful place in Gastown. Was there for an early lunch, so it was very quiet. Service was excellent, and menu was really good - it's very authentic Japanese food.
   

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8. E

   Eugene

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on August 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food! Loved the pork jowl with yuzu dressing it was very refreshing and comforting! Sashimi was fresh but a bit on the pricier side! Overall, loved it!
   

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9. OT

   OpenTable Diner

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined on August 4, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   two hour time limit when the restaurant is half empty on a Sat night is just plain stupid, if theres a long wait outside I would understand. Especially when the customers are clearly drinkers keep ordering drinks. The food is mediocre, we were just there to drink
   

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10. OT

    OpenTable Diner

    Seattle

    2 reviews

    3.0

    2 reviews

    Dined on July 7, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3

    Waitresses were very polite and nice. Food was ok.
    

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