Granite City Food & Brewery - Davenport

Review summary

1. D

   David

   Naples

   9 reviews

   2.0

   9 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We have been eating at Granite City for years. This evening’s experience was subpar. The food was not hot, including the potatoes and vegetables. The burgers were over spiced. Very disappointing. We will likely not return.
   

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2. L

   Lisa

   Charlotte

   11 reviews

   4.0

   11 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was probably one of the best I’ve had - even compared to servers at high end restaurants. Food was good and reasonably priced.
   

   Granite City Food & Brewery - DavenportResponded 1 day ago

   Hi Lisa, I'm glad to hear you had such a great time with us. I got your message, and know exactly who you are referring to, and she does take a lot of pride in her work. I'll tell her thank you from you again! Thank you for reaching out, and have a wonderful New Year!
   

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3. L

   Lisa

   Des Moines

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, delicious food! Great experience
   

   Granite City Food & Brewery - DavenportResponded on November 30, 2024

   Hi Lisa, thank you for sharing your Thanksgiving with us, I'm glad everything went great! We hope to see you again soon! Enjoy the rest of your holidays and stay warm!
   

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4. D

   Dan

   Minneapolis

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and personnel. Betu good food selection.
   

   Granite City Food & Brewery - DavenportResponded on November 30, 2024

   Hi Dan! Thank you very much for making us part your Holidays! We're thrilled you had a great time, and we hope to have you back again soon! Stay warm and Cheers!
   

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5. C

   Chris

   Des Moines

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Brianna , our server, was friendly and efficient. A pleasure to have her serve us. Manager was accommodating and tried to get us a table even though we had reservations for a high top. Food was great. Just what we wanted for Thanksgiving! Great experience with family! Thank you!
   

   Granite City Food & Brewery - DavenportResponded on November 30, 2024

   Thank you for the kind words Chris, and for you and your family enjoying your Thanksgiving with us! We were thrilled to see everyone having a great time! We really do appreciate hearing from you, and look forward to having you back soon. Stay warm, Happy Holidays, and Cheers!
   

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6. G

   Gale

   Des Moines

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious, server was enthusiastic and friendly. This was the best buffet we have had at this restaurant.
   

   Granite City Food & Brewery - DavenportResponded on November 30, 2024

   Hi Gale, thank you for spending time during the holidays with us! I'm glad you had a great time with our staff and am excited to hear how much you enjoyed the buffet! We look forward to welcoming you back at one of our Sunday buffets sometime soon! Happy Holidays!
   

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7. S

   Sandy

   Des Moines

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Have a reservation for 12 people table was not even prepared when we arrived Service was extremely slow Food was barely lukewarm, all the 12 people no one enjoyed their meal Or a few from our table was to stare into where the beer is made in looking at Bob’s brooms, trash, and clutter Extremely under staffed
   

   Granite City Food & Brewery - DavenportResponded on November 18, 2024

   Hi Sandy, I'm truly sorry to hear about your recent experience at Granite City Brewery. It's disappointing to learn that your reservation wasn't prepared and that you faced slow service and lukewarm food. Your feedback is important to us, and we will address these concerns with our team to ensure improvements. We appreciate your understanding and hope you might consider visiting us again in the future for a better experience. Thank you for sharing your thoughts.
   

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8. C

   Cassaundra

   Minneapolis

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the food. The service and servers were great! Definitely will be back
   

   Granite City Food & Brewery - DavenportResponded on November 18, 2024

   Hi Cassaundra, thanks for taking the time to fill out a review! We definitely strive to make sure every visit is a good time, so it's nice to know that is just what you got! We're looking forward to having you back soon, have a great rest of your week!
   

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9. J

   John

   Des Moines

   2 reviews

   4.0

   2 reviews

   Dined on October 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was fresh and hot generous portions over all experience was good
   

   Granite City Food & Brewery - DavenportResponded on October 22, 2024

   Thanks for the positive review, John! We’re glad to hear that you enjoyed the fresh and hot food with generous portions during your visit to Granite City Brewery. Our team works hard to provide a great dining experience, and it's wonderful to know we met your expectations. We hope to see you again soon for another delightful meal!
   

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10. J

    Jerry

    VIP

    Des Moines

    1 review

    1.0

    1 review

    Dined on October 5, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4

    It was a busy night and they appeared understaffed. But even for the conditions our waitress was horrible! She had to be asked by another waitress to come to our table after we had sat there for at least 10 minutes. And after taking our order disappeared again. If it wasn’t for another waitress taking pity on us we never would have had drinks or refills. The food was cold when it arrived. Customers around us assigned to the same waitress had to stop employees and ask for someone to wait on them.
    

    Granite City Food & Brewery - DavenportResponded on October 7, 2024

    Hi Jerry, Thank you for sharing your experience at Granite City Brewery. I’m genuinely sorry to hear about the service you received and the issues with your food. This is not the standard we strive for, and I understand how frustrating it must have been for you and your guests. Your feedback is essential, and we will be addressing these concerns with our team to improve our service. We truly appreciate your input and hope you might consider giving us another chance for a better experience in the future. Best, Granite City Brewery Management
    

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