Grand View Hotel, Bowen

Review summary

1. T

   Tammy

   Melbourne

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waiting over an hour for curiosity bus,. Had booking at 7.30pm arrived late (7.50)when ordering meals at 8pm, been told no scotch fillet, no crispy pork belly, no Thai curry.. it’s disappointing with having to eat something you don’t want. It was my daughters 18th birthday and been asked at 9.30pm for my son to leave as his under age, which I get that however we just got two desserts sent to our table to sing happy birthday and security asked him to leave the premises. As I explained to the security we are waiting for my daughter to return back from the bar to sing, then we will leave. Not ok to push out my family and friends when we are there to celebrate her milestone, then once again waiting for over another hour waiting for curiosity bus. Maybe look into having another bus to commute patrons. Never had this experience two years ago,, but won’t be back SORRY!!
   

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2. S

   Steve

   Tropical QLD

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We are from the USA so everything tastes a little different to us. However, in this case, different was very good!
   

   Grand View Hotel, BowenResponded on December 22, 2024

   Hi Steve, Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us and found our flavours to be a pleasant and delicious change. It is always exciting to welcome visitors from around the world and we hope your time in Australia has been just as enjoyable as your meal! We hope you come visit again if you are every in the area. Cheers, Team GVH.
   

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3. A

   Ann

   Tropical QLD

   3 reviews

   4.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was friendly. Lots of smile from the waitress. Food was delicious
   

   Grand View Hotel, BowenResponded on December 18, 2024

   Hi Ann, We are delighted to read that you enjoyed the delicious food and that our team's friendly service and smiles added to your experience. Thank you for taking the time to share your experience with us - your feedback truly brightens our day. We hope to see you again in the near future. Cheers, Team GVH.
   

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4. T

   Trevor

   Tropical QLD

   1 review

   4.0

   1 review

   Dined on December 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The whole experience was very enjoyable. The staff were friendly and helpful. The food was delicious and well presented. For anyone who enjoys their food the Canecutter's Parmi is for you. My wife's Eye Fillet was cooked to perfection.
   

   Grand View Hotel, BowenResponded on December 18, 2024

   Hi Trevor, Thank you for taking the time to share your wonderful review! We are thrilled to hear that you had such an enjoyable experience with us. It is fantastic that you found the food both delicious and well presented - we agree, the Canecutter's Parmi is definitely a favourite! We are also delighted to read that your wife's eye fillet was cooked to perfection! We look forward to welcoming you back soon! Cheer's, Team GVH.
   

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5. P

   Pam

   Tropical QLD

   1 review

   5.0

   1 review

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a nice dinner celebrating our 47th wedding anniversary! Staff provided table service! Prompt service also!
   

   Grand View Hotel, BowenResponded on December 2, 2024

   Hi Pam, Thank you for sharing your wonderful feedback, and congratulations on your 47th wedding anniversary! We’re so glad you chose to celebrate with us and are happy we could help make your special day memorable. We hope to celebrate many more special occasions with you in the future!
   

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6. T

   Teresa

   Tropical QLD

   5 reviews

   4.0

   5 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch meal and service was amazing! Our Server Alison was so lovely and made us feel welcomed. Will return again .
   

   Grand View Hotel, BowenResponded on November 25, 2024

   Hi Teresa, Thank you for your wonderful feedback! We’re so glad to hear you enjoyed your lunch and that Alison made you feel so welcome. We can’t wait to welcome you back again soon! Thank you, Team GVH
   

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7. C

   Chris

   Canberra

   1 review

   4.0

   1 review

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We shared number of entrees instead of having a main course etc. The Coffin Bay oysters, the Togarashi Scallops and the Greek Fried Calamari were excellent. The Beetroot Cured ocean Trout was a bit salty for our taste buds otherwise it would have been 5 stars. The service staff member was excellent and responsive to our requests allowing us to stagger orders over the evening. There was no delay with drink orders. Highly recommend.
   

   Grand View Hotel, BowenResponded on October 21, 2024

   Hi Chris, Thank you for your wonderful feedback! We're delighted to hear you enjoyed the Coffin Bay oysters, Togarashi scallops, and Greek fried calamari – great choices! We’re thrilled to have your recommendation and look forward to welcoming you back soon! Thank you, Team GVH
   

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8. G

   George

   Tropical QLD

   1 review

   5.0

   1 review

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Making the booking was very simple. Venue is awesome and staff were very friendly.
   

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9. L

   Leonie

   Tropical QLD

   1 review

   1.0

   1 review

   Dined on October 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Service and atmosphere was great. We have been here many times and have always enjoyed our time at Grandview, however this visit was awful. Drinks and staff were good. The food was really poor and disappointing. Entree of brisket burnt ends - was small chunks of beef pan fried in flour.... Main of Prawn and scallop risotto - was gluggy boiled rice with peas and seafood on top.... Really disappointing.
   

   Grand View Hotel, BowenResponded on October 14, 2024

   Hi Leonie, Thank you for taking the time to share your feedback with us. We sincerely apologise that your dining experience did not meet the high standards we strive for. Your feedback is invaluable, and we will be addressing these concerns with our kitchen team to ensure that our dishes meet our guests' expectations. We value your loyalty as a returning guest and we really hope you'll give us another chance to provide a better dining experience next time. Thank you, Team GVH
   

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10. N

    Nadine

    Brisbane

    3 reviews

    3.0

    3 reviews

    Dined on October 6, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Arancini balls were tasty. Seafood risotto was bland. Ordered the limoncelllo dessert but was given the banoffee. Don't live in Bowen but doubt we'd go back if visiting sgain
    

    Grand View Hotel, BowenResponded on October 14, 2024

    Hi Nadine, thanks for leaving your feedback, we appreciate your input. We're sorry to hear your experience with us didn't meet your expectations. Your comments are invaluable to us, and we'll be addressing these issues with our team to ensure a better experience for our guests. Thanks, Team GVH
    

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