Graffito at Plant Riverside District

Review summary

1. OT

   OpenTable Diner

   Western NC3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Well, we enjoyed the ambience the food the drinks but when you are splitting your check, make sure you don’t make a mistake like we did. When they say your tip can be modified please look closely at it because they do not separate the tip like they do the check you get the full gratuity on each person‘s check. So that means if you are not looking at the check properly, you will be paying a 40% tip. Don’t make that mistake. I believe the business is aware of this, but patrons are not. 
   

   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Anonymous, Thank you for your review! It is great to hear that you had a nice visit with us overall. I apologize for any confusion regarding gratuity. I am at your service should you like to discuss this in more detail. We would love to host you again soon! Best, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

2. A

   Ashley

   Salt Lake City1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the BEST experience and food! Shika, our server, was absolutely fantastic, she had such a great personality and knew the menu inside and out. We ordered the items she recommended and couldn’t have been happier with everything. Definitely get the hot honey pizza!
   

   • 
   • 
   • 
   • 

   Graffito at Plant Riverside DistrictResponded 3 days ago

   Dear Ashley, It's wonderful to know that our food and service lived up to your expectations. We strive to create a great experience for our guests, and we're glad we succeeded during your visit. We appreciate your 5-star rating and look forward to serving you again soon! Best, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

3. N

   Nichole VIP

   Baltimore36 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great server. The pasta dishes were basic and not worth the costs. The artichoke dip was mostly cheese with very little in the dish.
   

   Graffito at Plant Riverside DistrictResponded 5 days ago

   Dear Nichole, Thank you so much for your detailed review. We are so grateful for your business and feedback. While we are happy to hear that you enjoyed our service, I apologize for not meeting your expectations overall. Thank you for mentioning our successes and the areas that we can improve upon. I have noted your suggestions for where we can do better. Thank you again for your patronage. We would love to see you again in the future for another opportunity to impress you. Sincerely, Mark Lehman Director of Food and Beverage
   

   Is this helpful?

4. OT

   OpenTable Diner

   Indiana2 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best pizza in Savannah! Hot honey pizza was amazing!
   

   Graffito at Plant Riverside DistrictResponded 5 days ago

   Dear Anonymous, You are making me hungry with your recommendations! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Mark Lehman Director Food and Beverage
   

   Is this helpful?

5. L

   Laura VIP

   Charlotte8 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Hostess was incredibly rude telling people in our party to move and we had a reservation but had no tables except a community table for us. Very disappointing when had a reservation. Mgmnt came over and was very nice and understood saying it was unacceptable. Our waiter was very good as well.
   

   Graffito at Plant Riverside DistrictResponded on March 11, 2025

   Dear Laura, Thank you so much for taking the time to review your experience at Graffito. Though I am glad you enjoyed your experience overall, I greatly apologize for the unwelcoming arrival. I will surely address this matter with our team. Come back and see us again soon for a top-notch dining experience! Sincerely, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

6. A

   Alisen

   Coastal Georgia3 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner. We have been before and we will be back. Thank you! 💗
   

   Graffito at Plant Riverside DistrictResponded on March 9, 2025

   Dear Alisen, We love hearing patrons say that they would join us again! We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

7. OT

   OpenTable Diner

   San Francisco4 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my husband’s birthday last night. Our server Melissa was fantastic and the host Benny was awesome too ! This is our annual tradition for my husband and he loves it every time! Thank you !!
   

   Graffito at Plant Riverside DistrictResponded on March 8, 2025

   Dear Anonymous, Thank you for dining with us. We are so glad you enjoyed your meal with us. I will relay your kind words to Melissa and Benny. It was a pleasure to host you, and we would love to see you again soon! Best, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

8. M

   Michael

   Fayetteville8 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really pleased with the service and food. Reservations honored promptly and respectfully despite how busy they were.
   

   Graffito at Plant Riverside DistrictResponded on March 3, 2025

   Dear Michael, Thank you for your kind review and recommendation! It is excellent to hear that you enjoyed our service and food. Come back and see us soon for another great meal. Best, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

9. M

   Meredith

   Jacksonville45 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We were seated quickly and server was great. Food was just ok; came out quickly which was nice. The location though was beautiful. We sat outside and it was so picturesque.
   

   Graffito at Plant Riverside DistrictResponded on March 1, 2025

   Dear Meredith, I am so glad to hear that you were pleased with our ambiance and hospitality. Your kind feedback is greatly appreciated and will be shared with our staff. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Mark Lehman Director of Food & Beverage
   

   Is this helpful?

10. R

    Richard VIP

    Cleveland101 reviews

    3.0

    Dined on February 28, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Average restaurant- pizza ok but nothing unusual. Servers were overwhelmed and had too many tables, so service was slower. Chopped salad too soaked with dressing.
    

    Graffito at Plant Riverside DistrictResponded on March 1, 2025

    Dear Richard, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Mark Lehman Director of Food & Beverage
    

    Is this helpful?