Gourmet Food Parlour - Malahide

Review summary

1. OT

   OpenTable Diner

   Dublin1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was very poor. No one checked us after our food arrived, had to flag a waitress to send my chips back as they were cold. We ordered dessert that was forgotten about, had to walk up to the counter to reorder. No one checked on us after this so had to go up to counter to pay. The staff behind the counter failed to acknowledge me waiting there. Felt like I was waiting a long time and then a member of staff offered to help the people waiting behind me, again not being acknowledged by staff. Very slow service and inattentive.
   

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2. A

   Adrienne

   Dublin7 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely lunch and great variety on the menu. View is lovely
   

   Gourmet Food Parlour - MalahideResponded 3 days ago

   Thank very much Adrienne, we are so pleased you enjoyed your time with us.
   

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3. L

   Lisa

   Dublin1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend, food fab , lovely staff . Will definitely be back . Great touch of birthday muffin for my daughter , lovely gesture. Thanks a mill.
   

   Gourmet Food Parlour - MalahideResponded 3 days ago

   Thank you very much for your lovely review Lisa. It was our pleasure to serve you, and we look forward to seeing you again soon!
   

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4. PB

   PaulB VIP

   Dublin6 reviews

   2.0

   Dined on March 3, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Disappointing today, usually very good. When we arrived we were told that we couldn't order coffee as the coffee grinder was out of order. Service was slow even though they were not busy. We ordered tea which was delivered in individual tea pots without lids as they apparently had none. I hope these issues can be resolved.
   

   Gourmet Food Parlour - MalahideResponded 3 days ago

   Many thanks for your feedback Paul, and sincere apologies. We will address these issues immediately, and hope you will give us an opportunity to make things right. Please get in touch if you would like to make a reservation.
   

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5. J

   Judi

   Berkshire2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   It’s a nice relaxed place and the staff are great. The main courses are good. But the new dessert menu is poor.
   

   Gourmet Food Parlour - MalahideResponded on March 3, 2025

   Thank you for your kind words Judi. We are very sorry to hear you were left disappointed by our desserts. I have shared your feedback with our whole team and we will revise our menu.
   

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6. OT

   OpenTable Diner

   Dublin1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Food and service very average, some staff need to learn that customer satisfaction is key to return visits!
   

   Gourmet Food Parlour - MalahideResponded on March 3, 2025

   Many thanks for your feedback. We are very disappointed in ourselves reading your review, and we will address this issue immediately. We would love if you could give us another try. Please reach out to us if you would like to make a reservation.
   

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7. M

   Mark

   Dublin4 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family breakfast with a toddler, staff were polite and efficient. Our food was ready only a few minutes after after ordering. Lovely views of the beach from restaurant.
   

   Gourmet Food Parlour - MalahideResponded on March 2, 2025

   Thank you very much Mark! We are delighted to know you enjoyed your time with us!
   

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8. H

   Helen

   Dublin3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Soup and sandwiches. Well presented and very tasty. Lovely ambience and view of the sea. Very clean and the staff are lovely.
   

   Gourmet Food Parlour - MalahideResponded on March 2, 2025

   Thank you very much Helen. We are so pleased you enjoyed your time with us. We hope you will visit us again soon.
   

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9. S

   Sharon

   Leinster6 reviews

   2.0

   Dined on February 21, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Beautiful place but food wasn’t good and service was poor
   

   Gourmet Food Parlour - MalahideResponded on February 22, 2025

   Hello Sharon, we are very sorry to hear that you did not enjoy your experience with us. We have shared your feedback with our whole team, and we would love the opportunity to make things right. Please reach out to us with your contact information. Kind Regards, GFP Team.
   

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10. D

    Deirdre

    Dublin2 reviews

    5.0

    Dined on February 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Live GFP. Food is always gorgeous. Staff are amazing and I love that it is baby friendly.
    

    Gourmet Food Parlour - MalahideResponded on February 22, 2025

    Thank you for your lovely review Deirdre, we are very grateful for your continued support. We hope to see you again soon.
    

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