Fred's

Review summary

1. b

   beth

   VIP

   Denver

   13 reviews

   4.0

   13 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The Whole Fish is the dish to have! Grilled with mojo!
   

   • 

   Is this helpful?

2. T

   Terrie

   Columbus

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Hostess was superb and service was excellent. The food was OK, but not to the expectation that I am received by the Anderson group and their chain of restaurants…Harry’s and Taboo were Surperb/Excellent!!!
   

   Fred'sResponded 3 days ago

   Thank you for your feedback! We’re thrilled to hear that our hostess and service staff provided you with an exceptional experience. We’re sorry to hear that the seafood platter didn’t meet your expectations. We strive to maintain the high standards that our guests are accustomed to, and we will take your comments into account to improve. We hope to have the opportunity to welcome you back and provide a more outstanding dining experience next time!
   

   Is this helpful?

3. OT

   OpenTable Diner

   Nashville

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   When we first got there, we were seated in an area where the music was so loud we couldn't even hear each other. We mentioned it to the manager, and he moved us to a very lovely table.
   

   Fred'sResponded 3 days ago

   Thank you for your feedback! We're glad to hear that the manager was able to accommodate you and that you ended up enjoying a lovely table. We apologize for the initial discomfort with the music volume and will take your comments into account to improve the experience. We hope to welcome you back soon!
   

   Is this helpful?

4. OT

   OpenTable Diner

   VIP

   Detroit

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   We came for seafood and we're greatly disappointed in the taste and quality. 4 different dishes overall on our table and all disappointed.
   

   Fred'sResponded 3 days ago

   Thank you for your feedback. We’re sorry to hear that the seafood did not meet your expectations and that your experience was disappointing. We take your comments seriously and will review the quality of our dishes to ensure we maintain the high standards you expect. We appreciate your kind words about our service and will strive to improve the overall experience. We hope to have the opportunity to welcome you back.
   

   Is this helpful?

5. A

   Alex

   Minneapolis

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff at Fred’s make you feel so taken care of. They are all kind, go above and beyond and always looking to go the extra mile. My husband and I were blown away. The food was inapplicable, the crab cake and lobster were the stand outs and we agreed that they were both the best we have ever had. Highly recommend!
   

   • 
   • 
   • 

   Fred'sResponded 3 days ago

   Thank you so much for your fantastic review! We’re thrilled to hear that our staff made you feel so well taken care of and went above and beyond. We're also happy to know that the crab cake and lobster were highlights of your meal. Your kind words mean a lot to us, and we can’t wait to welcome you back for another amazing experience. Highly appreciate your recommendation!
   

   Is this helpful?

6. CD

   CarlD

   Portland

   14 reviews

   5.0

   14 reviews

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat on the patio overlooking the lagoon, enjoying the tranquil sunset. Roger and Leon as usual provided exceptional service, ensuring all our needs were met. This was our second time to Fred’s. If you love lobster, you must try the Thermidor Lobster. It is the best lobster dish on the planet. If you have not been to Fred’s I highly recommend it. We will definitely go back each time we visit Cancun.
   

   • 

   Fred'sResponded 3 days ago

   Thank you so much for your glowing review! We’re thrilled that you had another exceptional experience at Fred’s, especially enjoying the serene sunset view from the patio. Roger and Leon are truly dedicated to making every guest feel special, and we’re so happy to hear they provided outstanding service once again. We also appreciate your high praise for the Thermidor Lobster—it truly is a fan favorite! We look forward to welcoming you back every time you visit Cancun. Thank you for choosing Fred’s!
   

   Is this helpful?

7. P

   Patti

   VIP

   Tampa

   26 reviews

   4.0

   26 reviews

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place for a low key dinner. Pretty setting. Love the coconut shrimp 🦐
   

   Fred'sResponded 3 days ago

   Thank you for your 4-star review! We're glad you enjoyed our cozy setting and loved our coconut shrimp! We appreciate your feedback and hope to welcome you back for another low-key dinner soon!
   

   Is this helpful?

8. A

   Allison

   VIP

   New York City

   86 reviews

   5.0

   86 reviews

   Dined on February 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Staff was super nice and the sunset views were divine. My beet carpaccio was the dish of the night. Will definitely recommend.
   

   Fred'sResponded 3 days ago

   Thank you so much for the 5-star review! We really appreciate your support! We look forward to serving you again soon!
   

   Is this helpful?

9. J

   Jackie

   Boise

   2 reviews

   5.0

   2 reviews

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love Fred’s - we’ve come to Cancun for years and have tried just about every restaurant. Not only is the food great. But the service is really the highlight here. It’s personal and hands on enough to make you feel taken care of but not so much that your night feels interrupted. One of my favorite places in Cancun to eat
   

   Fred'sResponded 3 days ago

   Thank you for your 5-star review! We're honored to be one of your favorite places to eat in Cancun, especially after trying so many other restaurants over the years. We're thrilled that you love our food and appreciate our service, which aims to strike the perfect balance between attentiveness and letting you enjoy your evening. We can't wait to welcome you back to Fred's again!
   

   Is this helpful?

10. B

    Barry

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on February 23, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Awesome restaurant and food. Felt a little rushed but all good
    

    Is this helpful?