Frankenmuth Bavarian Inn Restaurant

Review summary

1. S

   Sandy

   VIP

   Detroit

   36 reviews

   5.0

   36 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Alex, made our dining experience wonderful. We went for our birthdays and enjoyed our family style chicken dinner. Couldn't be better!
   

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2. L

   Linda

   Detroit

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ashley waited on us promptly. The food was amazing. My sister and I chatted for a while after we finished our meal. The staff left us to talk.
   

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3. P

   Pat

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was just ok this time. Flavors were not like they used to be
   

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4. T

   Tommy

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good authentic experience. Really liked the restaurant itself and the gift shops in the lower level. The pork schnitzel was very good.
   

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5. T

   Thomas

   Detroit

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress did a fantastic job waiting on our table!!!!
   

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6. C

   Candice

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful! Every time it’s been excellent. We love the food. This time a little noisy because I few more kids
   

   Frankenmuth Bavarian Inn RestaurantResponded 2 days ago

   Thank you for your kind review, Candice! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
   

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7. C

   Christina

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Autumn was absolutely amazing! The food was delicious, the ambience is always on point.
   

   Frankenmuth Bavarian Inn RestaurantResponded 2 days ago

   Thank you for your kind review, Christina! We will make sure to pass along your wonderful compliment to Autumn and her managers! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
   

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8. V

   Valerie

   Detroit

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Overpriced and the food is less than mediocre. However enjoying day in Frankenmuth allowed for the aesthetic. Do not plan to return. Things have greatly changed over the years.
   

   Frankenmuth Bavarian Inn RestaurantResponded 2 days ago

   Thank you for taking the time to share about your experience while dining with us. We are so sorry to hear that you did not find the value in your experience while dining with us. As a company we strive to take criticism as an opportunity to learn, grow and improve. So, thank you for your honest review. We will be passing along your comments to our management team for evaluation. We hope to serve you and your family again sometime soon!
   

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9. OT

   OpenTable Diner

   Phoenix

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We are return customers to Bavarian Inn Restaurant during the holiday season. This was our most disappointing experience in our many years visiting. At check-in, there was one singular long line for those of us who had reservations, and those who did not—this line to check-in was terribly long and inefficient. The hostess was overwhelmed and unprepared. The table we sat at seemed to lean in towards the diners, so table wear was slipping on the uneven table. Our table was unfortunately located next to the long line of frustrated visitors. The waitress was friendly, but was rushed and served and stacked the food quickly on the table. We felt rushed. The food was as expected. What used to be a friendly, happy holiday experience, was frustrating for the entire family. Bavarian Inn knows that December is their busiest season—they should educate their staff, be more attentive to crowd and table space planning, and manage accordingly.
   

   Frankenmuth Bavarian Inn RestaurantResponded 2 days ago

   Thank you for taking the time to share about your experience while dining with us. We are sorry to hear that you felt rushed while you were dining with us. Creating enjoyable experiences is what we strive to do here and we sincerely apologize for our shortcoming on this latest visit! We will be following up with our hospitality department to ensure that none of our guests are rushed while they are dining. Once again, thank you for your honest review. We hope to serve you and your family again sometime soon!
   

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10. C

    Charlotte

    Louisville

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a GREAT holiday tradition! We’ve come here for years!! Always the same great experience.
    

    Frankenmuth Bavarian Inn RestaurantResponded 2 days ago

    Thank you for your kind review, Charlotte! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
    

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