Francesca - Lincolnwood

Francesca - Lincolnwood reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Stanley

   Houston1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating my aunt and uncle’s birthdays 96 and 97 They raved about the dishes: eggplant Milanese rigatoni and whitefish Ate every last morsel Profiterole for their birthday dessert With sparklers They will be returning often
   

   Is this helpful?

2. OT

   OpenTable Diner VIP

   San Diego1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jeff and Kaitlyn were our servers. “Best service I’ve received in 32 years.” one member of our party raved. Will be coming back for sure
   

   Is this helpful?

3. L

   Larry

   Chicago8 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time back and it won’t be our last!! Wonderful food, friendly service, great ambiance and plenty of free parking!! What’s not to love?
   

   Is this helpful?

4. D

   Dan

   Chicago17 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Early dinner reservation and we’re seated on time and away from other diners which is a nice touch. Waiter was fantastic and recommended two dishes and not the two most expensive. Good wine selection and reasonably priced. Nice clean bar and dining area with good table spacing. It continues the tradition of the original Mia Francesca. Free parking too. Give it a try.
   

   Is this helpful?

5. D

   David VIP

   Chicago13 reviews

   4.0

   Dined on March 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Katy is always a pleasure to see. Xxxxxxxxxxxxxxxxxx
   

   Is this helpful?

6. T

   Trish VIP

   Chicago13 reviews

   4.0

   Dined on March 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall one of my favorites- had a little struggle with the Wine List could not order the Cabernet originally requested and then could not get the same substituted bottle when ordering 2nd bottle for the table. Server was great and very accommodating.
   

   Is this helpful?

7. C

   Christopher VIP

   Chicago15 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and very good service. Will absolutely be back.
   

   Is this helpful?

8. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food great experience would recommend will try again
   

   • 
   • 
   • 
   • 
   • 

   Francesca - LincolnwoodResponded on March 10, 2025

   Thank you so much for your kind words! We’re thrilled to hear you had a great experience and enjoyed the food. We truly appreciate your recommendation and can’t wait to welcome you back for another visit. See you again soon! -Management Team
   

   Is this helpful?

9. OT

   OpenTable Diner VIP

   Chicago5 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We weren’t seated until 30 min after our reservation with barely an apology and no offer of a complimentary appetizer or anything. They were out of bread. They were out of the wine and chicken one of our friends wanted to order. As we were being seated I asked if we could sit at one of the vacant tables nearby that might’ve been a little more protected from the noise because my husband is hard of hearing (which I also asked for in our reservation)l notes), the hostess said the tables were being saved for a party of 12. That turned out to be a lie. 3 separate parties of 4 were seated at those tables.
   

   Francesca - LincolnwoodResponded on March 10, 2025

   Thank you for sharing your feedback. We sincerely apologize for the poor experience you had during your visit. We understand how frustrating it must have been to wait 30 minutes past your reservation time, especially with the additional issues regarding unavailable items and the seating arrangements. That’s certainly not the level of service we aim to provide, and we regret that we fell short in accommodating your needs. We will be addressing the concerns you’ve raised with our team to ensure better communication and more attention to our guests' specific requests in the future.We truly value your feedback, as it helps us identify areas for improvement.
   

   Is this helpful?

10. D

    David VIP

    Chicago6 reviews

    4.0

    Dined on March 9, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    Food was really great, as usual. However, we had a 7 pm reservation on a Saturday night, but were not seated until 7:30. Seems there must be a system problem--like they are over-booking.
    

    Francesca - LincolnwoodResponded on March 10, 2025

    "Thank you so much for your kind words! We’re thrilled to hear you enjoyed your meal with us. We sincerely apologize for the wait and understand how frustrating it can be when you're eager to enjoy your dining experience. We're continuously working to ensure we manage reservations more efficiently, and your feedback helps us improve. We hope to welcome you back soon for a smoother, even more enjoyable visit. Grazie again for choosing us!" -Management Team
    

    Is this helpful?