Four Brothers Southern Provisions

Review summary

1. O

   Olga

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Olvidaron traer platillos y la gerente ofreció regalarlos para llevar … no queríamos cortesías queríamos servicio Llegamos 10 minutos antes y a pesar de haber mesas disponibles dijeron que teníamos que esperar hasta que fuera el horario reservado
   

   Four Brothers Southern ProvisionsResponded 1 day ago

   Olga, Thank you for sharing your experience with us. We sincerely regret that we did not meet your expectations on your recent visit, especially on such a special night as Christmas Eve. We apologize for the inconvenience caused by the forgotten dishes and understand that what you were looking for was excellent service, not courtesies. We also regret that you had to wait despite the availability of tables. This is not the standard of service we seek to provide, and we are reviewing what happened with our team so that it does not happen again. We appreciate that you have let us know your comments, as they are an opportunity to improve. We hope to have the opportunity to serve you again in the future and offer you the experience you deserve.
   

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2. L

   Livia

   San Antonio

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice place, everything was delicious. It was a very good option for our Christmas Eve dinner.
   

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   Four Brothers Southern ProvisionsResponded 1 day ago

   Livia, Thank you so much for your kind words and for choosing our restaurant to celebrate such a special occasion as Christmas Eve! We are delighted to hear that you enjoyed everything—from the delicious food to the quiet ambience. It truly means a lot to us that we could be part of your holiday celebration, and we’re thrilled to know we provided a memorable dining experience. We hope to welcome you back again soon, whether for another special occasion or just a delightful meal. Happy holidays to you and your loved ones!
   

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3. T

   Terry

   VIP

   San Antonio

   50 reviews

   2.0

   50 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were seated outside which was great. However either they didn't tell our server or he was new and didn't know he had a table outside. 13 minutes later I went inside to the bar and got my own drinks. It was Christmas eve and I was in no mood to start an argument with anyone. However that's where the issues started. Some other guy took our order seeing us with menus the second time he walked over. Still no server until after person 2 took our order. Then my wife ordered the Shrimp and Grits. Now I've had Shrimp and Grits hundreds of times. It's hard to mess that up. However, there was some kind of hard burnt thing under her Shrimp that tasted nasty. We brought it up and they remade it. Again hard almost like a chicken fried steak under the huge Shrimp. Again NASTY taste. We sent it back and told the manager that whomever approved that thing to be the "Grits" under Shrimp and called it Shrimp and Grits needs to be told the truth by people who eat it. They remade it with Risotto which was ok. I've worked in a high end French restaurant and each dish on the menu had to be sampled and if 2 or more of us didn't like it. It was remade a different way or not put on the menu. Just say no to the hard fried Grits please. My Wellington However was great. No complaints. We've eaten here at least 10 times and this was our worst experience. Every other time the staff was very attentive so I'm just guessing the A team had Christmas Eve off. But the chef who came up with that Grit disaster was working I was told. I hope he is told the truth. That dish was just gross.
   

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4. l

   luv4wine

   Denver

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a delightful evening at Four Brothers Southern Provisions. We sat outside in order to enjoy the Christmas lights on the river. Everything was delicious except for the Caesar Salad which we wished had more dressing. Great choices of wine and cocktails, which we enjoyed. The desserts were decadent and finished the meal perfectly. We will definitely return.
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Dear luv4wine, Thank you so much for sharing your lovely experience with us! We’re delighted to hear that you enjoyed the Christmas lights on the Riverwalk, our wine and cocktail selections, and the decadent desserts that capped off your meal perfectly. We also appreciate your feedback about the Caesar salad. Your comments help us continually improve, and we’ll be sure to pass your feedback along to our culinary team. It’s wonderful to hear that you plan to return, and we can’t wait to have the pleasure of welcoming you back for another delightful evening.
   

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5. J

   Jeannette

   VIP

   Cincinnati

   18 reviews

   3.0

   18 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   A little disappointed - service was too slow for the less than crowded restaurant. The filet was cooked to perfection and the scallops were good - but the accompanying sides left something to be desired. After tasting my corn risotto my mom’s comment was “this rice isn’t cooked enough” and I had to agree - it wasn’t cooked properly and lacked flavor. The hipster fries were so thin they we just fried shells. The flavor of the pasta was good but the noodles themselves weren’t cooked properly either and were unbalanced. That being said - the pear salad was fabulous and the corn bread was the best we ever had. It would have been great if our entire dishes were as polished as the appetizers. Unfortunately we probably won’t be back at those prices.
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Jeannette, Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed the pear salad, cornbread, and the filet and scallops. However, we’re truly sorry to learn that other aspects of your meal did not meet expectations, including the sides and the speed of service. Your comments are invaluable, as they help us identify areas where we can improve. We take pride in providing an exceptional dining experience, and we’re disappointed to have fallen short during your visit. We sincerely hope you’ll give us another opportunity to provide a more polished experience that matches the quality of our best dishes.
   

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6. L

   Linda

   Tahoe

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service, great food (albeit Texas-size portions) and a nice atmosphere. Would definitely recommend and would come here again.
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Linda, Thank you for your kind words and glowing review! We’re thrilled to hear that you enjoyed the wonderful service, great food (we love our Texas-sized portions!), and the inviting atmosphere. Your recommendation means the world to us, and we’re so glad you had a great time. We also appreciate your note about the booth seating and will share this feedback with our team to see how we can enhance the dining experience for everyone. We look forward to welcoming you back again soon for another memorable visit!
   

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7. A

   ALVIs

   Houston

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   "Great food, but terrible service ruined our visit." Brahim...was horrible server!!!
   

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   Four Brothers Southern ProvisionsResponded 7 days ago

   Alvis, Thank you for your feedback. We sincerely apologize that your recent visit did not meet expectations due to the service. We hold ourselves to high standards, and it's clear we fell short in this instance. Please know that we take your concerns seriously and will be addressing this matter with our team. We appreciate your recognition of our food and ambience, and we hope to have the opportunity to provide you with the exceptional service you deserve in the future. Thank you again for bringing this to our attention.
   

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8. B

   Barry

   San Antonio

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Dino ribs were fantastic. Our waiter was a delight. He had been there for 37 years, since before it was 4 Brothers. He was very informative and we thoroughly enjoyed the discourse with him.
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Barry, Thank you for your fantastic review! We're so glad to hear that you enjoyed the Dino ribs and had such a wonderful experience with your server. It’s incredible to have team members with such a rich history and dedication, and I know exactly who you’re referring to. I will be sure to pass along your kind words to him—he will be thrilled to know his efforts made your evening so enjoyable. We look forward to welcoming you back soon for another memorable visit!
   

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9. R

   Robin

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   My breakfast was good, but you could tell it had been sitting for a bit because of the way the hollandaise sauce looked and it was warm but not hot. Coffee was just warm and there was no warm up or offer of more coffee. My expectations were higher than what I experienced.
   

   Four Brothers Southern ProvisionsResponded on December 16, 2024

   Robin, Thank you for your feedback. I’m sorry to hear that aspects of your breakfast, including the hollandaise sauce and coffee, did not meet your expectations. We sincerely apologize for falling short and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better experience in the future.
   

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10. T

    Travis

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food was so good. Meat and cheese plate was really good, would suggest they provide more bread with it. Shrimp and grits was one of the best meals I’ve had in a while. Good live band doing covers. Parking is a circus down there on a Saturday but that’s not a ding on the restaurant, just a heads up to get there early so you can find a spot to park and be on time for your reservation.
    

    Four Brothers Southern ProvisionsResponded on December 16, 2024

    Travis, Thank you for sharing your experience! We’re thrilled to hear you enjoyed the food, especially the meat and cheese plate and the shrimp and grits—what a compliment to know it was one of the best meals you’ve had in a while. We appreciate your suggestion about providing more bread, and we’ll pass this feedback along to our team. It’s also great to hear you enjoyed the live band and the atmosphere. Thank you for the heads-up about parking—we’ll continue to encourage guests to arrive early, especially on busy weekends. We hope to welcome you back soon for another wonderful meal!
    

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