Founding Farmers VA: Reston Station

Review summary

1. D

   David

   Washington DC

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server made all the difference in our dining experience.
   

   Founding Farmers VA: Reston StationResponded 2 days ago

   Thank you for sharing, David! We are glad to hear that your server made such a positive impact on your experience. We truly appreciate your feedback and look forward to welcoming you back soon! -Kiara
   

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2. L

   Leslie

   Washington DC

   2 reviews

   vip
   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   $80 for non alcohol lunch, very few gluten free choices (and badly marked menu for any vegetarian or gluten free diners) about 5 poinsettias as the entire holiday decor, mediocre service, and bland food. What a disappointment. Avoid this restaurant - other Founding Farmers might be better, but at these prices for this food, I’ll never know. GIVE IT A PASS.
   

   Founding Farmers VA: Reston StationResponded 4 days ago

   Hi Leslie. Thank you for your feedback, and we're truly sorry to hear your experience did not meet expectations. We always strive to offer great food and service, and we’ll certainly take your comments into consideration as we work to improve. We value all our guests’ experiences, and we hope you might give us another chance in the future. -Kerry
   

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3. A

   Ayesha

   Washington DC

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Had Thanksgiving dinner which was three-course prix fixe menu. They ran out of most of the items we wanted. Soup was just warm.
   

   Founding Farmers VA: Reston StationResponded 4 days ago

   Hi Ayesha. We apologize for the inconvenience you experienced during your Thanksgiving dinner. We strive to ensure all of our guests enjoy a memorable meal, and we’re sorry we fell short in this instance. Your feedback is important to us, and we will work to improve for future holiday events. We hope you'll consider giving us another chance. Thank you for sharing your thoughts. -Kerry
   

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4. N

   Noah

   Washington DC

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The quality of the food was great, as was the atmosphere. The only issue was how it took for the drink to arrive, but that's miniscule. Overall I enjoyed it.
   

   Founding Farmers VA: Reston StationResponded 5 days ago

   Thank you for your kind words, Noah! We are happy to hear you enjoyed the food and atmosphere. We apologize for the delay in your drink order and truly appreciate your understanding. We look forward to making your next visit even better! -Najjah
   

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5. R

   Rebecca

   Washington DC

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Generally, I love the food at Founding Farmers. It is a treat for me. However, the prix fixe meal served at Thanksgiving, which was quite pricey, had several issues. The server took care of one of my food issues without an issue (I only asked for one thing to be replaced). For how crowded it was, the overall service and ambience was great.
   

   Founding Farmers VA: Reston StationResponded 4 days ago

   Thank you for sharing your feedback, Rebecca. We are glad to hear that you enjoyed the service and ambience despite the issues with the Thanksgiving prix fixe meal. We truly appreciate your understanding, and we will take your comments into consideration to improve the overall experience for future events. We look forward to welcoming you back for another great meal soon! -Kerry
   

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6. J

   James

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Go every year for Thanksgiving we had Prime Rib,& Salmon with all the fixings Brought a Turkey dinner home for Friday Leftovers. Choose your main course & Pie deserts selections on menu every meal comes with stuffing potatoes cranberry sweet potato ect. Will be back next Thanksgiving
   

   Founding Farmers VA: Reston StationResponded 5 days ago

   Thank you for your continued loyalty and for celebrating Thanksgiving with us each year, James! We are glad to hear you enjoyed our offerings. We look forward to welcoming you back next year for another fantastic Thanksgiving meal! See you then! -Kiara
   

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7. D

   Dr. Robert

   Washington DC

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   3pm start for the pre-set Thanksgiving menu. They were overwhelmed with Thanksgiving meal service, orders didn’t come out together, multiple individuals’ orders in our party were missed and needed reminders to bring out on both the first and second courses, turkey and salmon entrees were dry and tasted ‘old’ like they were prepared many hours beforehand. Soup came out and it took 5 minutes of reminding to finally receive spoons to eat the soup. Learned after paying check with adding gratuity, and after leaving that gratuity was included in the preset price…we were home by then. So we were double tipped without being told or warned when the check was presented (a party of 12 tip is NOT cheap). Then at the end was told we reached the end of 2hour time limit for the table, and lots of delays caused by the service itself, missed orders, incorrect utensils, causing delays in ordering the next course and keeping the meal moving along. I’ve had MUCH better experiences at FF.
   

   Founding Farmers VA: Reston StationResponded 4 days ago

   Thank you for taking the time to share your experience, Dr. Robert. We sincerely apologize for the issues you encountered during your Thanksgiving meal. We understand your frustrations, and we deeply regret that your dining experience wasn’t up to the standards you’ve come to expect from us. We appreciate your feedback, and it will be shared with our team to improve our future holiday service. We truly hope you’ll consider giving us another opportunity to serve you in the future. -Kerry
   

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8. D

   Debbie

   Baltimore

   9 reviews

   4.0

   9 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My son, my mother, and I had our Thanksgiving dinner at the Reston location. This was our second year doing so. The food was more than excellent although served cold. The service was impeccable! I do highly recommend this restaurant.
   

   Founding Farmers VA: Reston StationResponded 5 days ago

   Thank you for your kind words and for choosing to celebrate Thanksgiving with us for the second year in a row, Debbie! We're thrilled to hear you enjoyed the food and service. We do apologize for the issue with the temperature of the food, and we'll work to improve that for future visits. We appreciate your recommendation and hope to welcome you and your family again next year! -Najjah
   

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9. R

   Ritza

   Washington DC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting. Wonderful thanksgiving meal experience! We enjoyed it. Thank you!
   

   Founding Farmers VA: Reston StationResponded 5 days ago

   Thank you for choosing us for your first Thanksgiving meal, Ritza! We're thrilled to hear you had a wonderful experience. We hope to welcome you back again soon! -Kiara
   

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10. R

    Robin

    Jacksonville

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Thanksgiving meal options were great. Everything on the menu we tried was delicious. Highly recommend!
    

    Founding Farmers VA: Reston StationResponded 5 days ago

    Thank you for the kind words, Robin! We are glad you enjoyed the Thanksgiving meal. We appreciate the recommendation and hope to see you again soon! -Kiara
    

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