Fogo de Chao - Troy

Review summary

1. D

   Denise VIP

   Detroit17 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   We had a reservation and reservations do not matter. We were seated 40 min after our reservation time. It was very busy but why bother with reservations if they can't be accommodated. The servers were great. The food was mediocre The experienceis unique but for the price I would rather get a served meal. It is very loud and crazy . Many kids running around. Not a,great date nite spot.
   

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2. OT

   OpenTable Diner

   Naples3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great drinks and the staff was só Nice. A good experience
   

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3. OT

   OpenTable Diner

   Los Angeles4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a great time. Came in January and came again because of the experience.
   

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4. B

   Brenis

   Detroit12 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Service, staff was excellent... Food was delicious and seasoned to perfection...
   

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5. OT

   OpenTable Diner

   Detroit1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my Fiancé's birthday and had a great time. Our server (Jake) was wonderful. He had a packed section but was a hard worker and kept his spirit high. Food was delicious, over ate like always but it was a great time!
   

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6. T

   Twain And Nella

   Unspecified1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   OUR SERVERS KYLE AND DEMETRIUS WERE VERY NICE AND POLITE AND PROFESSIONAL. They kept our drinks filled and always asked us if we needed something. Their level of service was incredible. This my second time coming to Fogo and every time our experience is wonderful! Thank you!
   

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7. OT

   OpenTable Diner

   Detroit1 review

   4.0

   Dined on March 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Celebrating my birthday here with my family. Our first waitress was terrible, after 40 minutes awaiting she never offered her drinks and our meats got cold before we were served our sides. I tried to speak to the waitress and mention to her with my concerns were she told me to give her a second and she will return however she never came back to my table! I requested a manager. After speaking to the manager , who was very pleasant by the way, he changed out our waitress with a gentleman. His name was Gabriel. Gabriel was so pleasant. He was spot on with everything! He made up for the terrible service that we had at first! He was very attentive, and respectful he even offered his sauces that we never knew they had after visiting this establishment five times! At the end of our meal, they even gave us complementary desserts and gave us a 15% off on our total bill. Six guest two were children, who ate for free the total bill was $315 . 
   

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8. R

   Robyn

   Denver3 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food was pretty rough. The salad and sides bar was pretty empty. The stack of plates you pulled from had many that were dirty. The only meat being brought around that wasn't dry or flavorless was the filet. Our server and the staff were overall amazing, the starters of bread and palenta were good and the muddled cucumber mint drink was delicious along with our chocolate molten lava cake. We hadn't been to Fogo De Chao in about 13 years, so we were excited to be back, but it was pretty disappointing unfortunately. We would go elsewhere in Troy and spend a little more for better food.
   

   Fogo de Chao - TroyResponded on March 3, 2025

   Robyn, we're sorry to hear your recent experience didn't meet your expectations, especially after such a long time since your last visit. We're always keen on quality and freshness, and your feedback helps us improve. We'd like to discuss your visit further, so please reach out through our website contact form. Thank you.
   

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9. OT

   OpenTable Diner

   Detroit1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was subpar at best. A lot of the meats were brought over all rare. No other options. We did the full experience and hardly anyone came over to our table to give us meats. Even after we asked for a specific type of meat it was never sent over. As a group of 6 we were all disappointed and agreed we wouldn’t be going there again.
   

   Fogo de Chao - TroyResponded on March 3, 2025

   We're sorry to hear about your recent experience with us. It’s concerning that our service did not meet your expectations, and the availability of different cuts was limited. We invite you to reach out through our website contact form so we can address your concerns and work towards a better experience in the future. Thank you.
   

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10. OT

    OpenTable Diner

    Detroit10 reviews

    1.0

    Dined on March 1, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Returned here after not dining here for over two years. I will definitely not return. The market table wasn’t bad but they no longer have the bacon under heat lamp and it’s not warm. They just bring it out in a big bowl and it’s already cooked and cooled off. Not like it used to be. Our waiter took our drink order and proceeded to bring my two friends that were dining with me their wine and beer, but did not have my Caipirinha. I asked him about my drink and he said oh I thought you ordered a Coke but it’s funny because he didn’t even have a Coke with him. When we placed our drink order, he repeated back what I ordered. After waiting about 10 minutes, he came back to our table and still did not have my drink. I asked him about it and he copped an attitude and said I’m going to go get it from the bar right now which took another five minutes and the bar is literally 20 feet away. The server that took over at the end of the meal was far better. Unfortunately, I can’t remember either of their names, but the one that took care of us towards the end was far superior to the one in the beginning. Now, as far as the food goes, they never brought out any lamb, just beef, pork, sausage, and chicken. The sliced pork chop that they gave us tasted like fish! Absolutely horrible. Some of the cuts of meat were very tough and even with a steak knife they were hard to cut. Some of the meats were also over salted. Overall, definitely not a good experience and you can count on me never going back here ever again! This visit was actually three free comped meals because of the issue I had before two years ago.   I would never return even if the food was free. don’t waste your money. You’re better off at Golden Corral! 
    

    Fogo de Chao - TroyResponded on March 3, 2025

    Thank you for sharing your thoughts with us. We're sorry we missed the mark for you during your recent visit. It's concerning to hear about the issues with your drink order and some of the cuts. Our team is committed to improving and providing a better experience, and we'd appreciate the chance to address your concerns. Please reach out through the contact form on our website. Thank you.
    

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