Fogo de Chao - Richmond

Review summary

1. G

   Giovanni

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Honestly….id eat here again. The service wasn’t as attentive as I would have liked but it was Valentine’s Day weekend so it’s expected. The salad bar was plentiful, fresh and very satisfying. The food was delicious. All of my party ordered the “experience”. We were not disappointed.
   

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2. C

   Chris

   Washington DC

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   So when I got there it was crowded full of people waiting at the door should’ve been a little organized to get to host. It took 30min to get my drink’s for me and my lady and if your doing the all you can eat meats don’t sit in the back room nobody came really back there but two people with damn chicken and short rib I had to ask the waiter can you send someone back there cause they all in the front with everything. But the meats was seasoned that’s a plus and drinks was good as well just need better sides and if anybody is willing to try them tell them you want to be in the front cause I will never do that back room with that awful service and seeing people out in the front of the salad bar getting the best experience
   

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3. J

   Jeron

   Raleigh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Entire Experience Was Amazing.! The Food, The Service, I Have No Complaints.
   

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4. J

   Jacoba

   Richmond

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   The food was delicious, and the service was friendly despite how busy it was for Valentine’s Day. The restaurant was quite packed, which made it feel a bit tight, but that’s understandable on such a popular night. I’ll definitely return when it’s not as busy to fully enjoy the experience!
   

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5. A

   Andre

   Richmond

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The experience was average, nothing special. I feel as if they may have overbooked for Valentine’s Day. My wife and I and many other guests were standing around waiting for a table to open. We personally waited for at least 15 minutes past our reservation time. They did offer us grilled cheese during our wait so that was nice. Overall, everything was pretty decent.
   

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6. s

   stephanie

   Richmond

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The experience was just ok. I have been to Brazilian style steakhouses before, and this one for it to be much more expensive did not live up to my expectations. The food was just ok, but most of the meats were very bland to me. What did stand out was the cheese bread that was drizzled in and honey and the pork belly drizzled in honey. They were amazing. Would I go again, no. But don't let my experience put a bad taste in your mouth, try it for yourself.
   

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7. M

   Melissa

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Not enough staff or not well trained. Saw our waitress two times and had to ask others to assist in grabbing plates, asking for napkins and getting our drinks. We had three people touch my bill and after 5 minutes was brought the receipt. Perhaps since it was a busy holiday? I may try it again but there are other places similar with a better experience every visit.
   

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8. D

   Debra

   Richmond

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit to celebrate a birthday. Very impressed
   

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9. B

   Barry

   Philadelphia

   2 reviews

   1.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service was from start to end was horrible the one waiter was all over the place not really focus the seating was for 15 . 13 was present we constantly had to ask for the meats of our choice to come to the table . This was not my first time there but my worst experience. I have been to quite a few of the franchises from dc to Vegas and most times it’s with a large party and this was the worst I will never go back to this franchise I rather drive to DC than go back there and another thing the meat folks didn’t speak English was was so annoying
   

   Fogo de Chao - RichmondResponded 7 days ago

   We apologize for the disappointing experience during your recent visit, Barry. It's concerning to hear about the service challenges you faced with our cuts and the language barrier with our team. Please reach out to us through our website contact form. We'd love the chance to make this up to you and discuss how we might better serve you in the future. Thank you.
   

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10. W

    Worthern

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on February 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great experience, and great customer service.
    

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