Fogo de Chao - Providence

Review summary

1. C

   Christopher

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The seafood tower came with some bits of frozen lobster meat and mussels, bland and not worth the price. Service was less attentive vs my previous visits as we had to wait for 10-15 minutes to get checked in on. We weren’t provided plates for the first 15 minutes and we got the Brazil experience on the menu. Party of 4. Drinks were spot on, the meats were cooked perfectly.
   

   Is this helpful?

   Report
2. S

   Scott

   Greater Boston

   17 reviews

   3.0

   17 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It was good. Not great. The inside setup/decor has a nice clean, hip vibe to it, but that doesn’t make up for the lack of consistency in food or service. We had so many waiters come to our table (not talking about the servers bringing the meats), that by the end of the meal I wasn’t sure who we actually started with. This may be their “thing” but it was bizarre to me. At times, we were bombarded with them asking if we needed anything then at times didn’t see one come by for a drink order for long period of time. The green (serve me please) vs red (need a little break from food being brought) was a literal toss up. It didn’t matter which side was flipped up. Might as well do away with those as it didn’t matter which side was up. The food itself was okay. Some meats were overly seasoned and others not enough. The consistency was lacking. I also got some lamb that should have been left in the kitchen and never served to any diners (think totally cooked dry). I realize this place is fairly new and I think it has the potential to be much better and hopefully with training, it finds its groove and can become the place that it could be. I would try again, perhaps in another year before I would rule out ever going there again. But, I think it needs that time to become the well oiled machine that delivers a consistent experience all around.
   

   Is this helpful?

   Report
3. I

   Invisible13

   Atlanta Metro

   11 reviews

   4.0

   11 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food. Drinks are reasonably priced. Parking is non traditional and no valet service. Long walk, but it is through the mall. Place could use some fresh carpet and a spruce up! Go for the food, not the ambiance and you wont be disappointed!
   

   Is this helpful?

   Report
4. R

   Rollin

   Rhode Island

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, everything! The only thing they need to improve on is to automatically bring the lamb meat out as part of the rotation instead of guests requesting it.
   

   Is this helpful?

   Report
5. C

   ChristiAne

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Meat lovers dream experience. Why choose when you can have a slice of it all! Beautiful ambience and great service.
   

   Is this helpful?

   Report
6. P

   Paula

   Orlando

   4 reviews

   1.0

   4 reviews

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   First of all, Don’t get any packages with open bar and food, we payed the diamond package, and from the time we arrive they start getting our drink order 30 minutes after we all sat down, the drinks took forever to arrive, they didn’t have a lot of meat selections, food was not that good, that was our first and last time, the service was terrible, at the end they wanted to charge more than was in the signed contract. I don’t recommend to anyone. Needs a lot of improvement.
   

   Fogo de Chao - ProvidenceResponded 6 days ago

   We regret to hear about your recent experience, Paula. This is not reflective of our goals. Our team is dedicated to ensuring a positive experience for our guests. We encourage you to reach out via our website's contact form so we can address your concerns in more detail and work towards a better future visit. Thank you.
   

   Is this helpful?

   Report
7. R

   Robert

   Connecticut

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience, eriq was great , attentive very professional, it was my me and wife’s first time we felt like idiots but he explained everything to us very kind ,
   

   Is this helpful?

   Report
8. C

   Carlos

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined on November 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was extremely slow. We had to ask for our drinks three times. Our sever changed his attitude for worse when we said we were doing the $39 dinner menu. Nice place but will not go back nor recommend.
   

   Fogo de Chao - ProvidenceResponded 6 days ago

   We're sorry to hear about your experience, Carlos. Our team aims for attentive service, and it's concerning to learn that wasn't the case during your visit. We value your feedback and would appreciate the opportunity to address your concerns. Please reach out through our website contact form so we can work toward a better experience. Thank you.
   

   Is this helpful?

   Report
9. P

   Peter

   Greater Boston

   32 reviews

   vip
   5.0

   32 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There were so many different meats I never thought the servers would get them all to us but as soon as we sat down the different servers brought over each course several times. There was no shortage of food and the quality was great. Unfortunately there was a large party going on in the bar area that made the dining area very loud and difficult to hear but it subsided after a while. Otherwise everything was excellent and the numerous servers never let our plates empty and always had our drinks filled. Excellent dining experience.
   

   Is this helpful?

   Report
10. A

    Alison

    Greater Boston

    1 review

    5.0

    1 review

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing dinner, staff was impeccable - can’t say enough great things!
    

    Is this helpful?

    Report