Fogo de Chão - Pasadena, CA

Review summary

1. G

   Gus

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We had a terrible experience at this restaurant. We arrived early for our reservation. However, they made us wait far longer than expected with no apology and more of an attitude. When we finally got seated, the food was disappointing. the waitress appeared to be unhappy to be there. There was not enough variety as expected — it's definitely not worth the wait. The service was slow and unorganized. Overall, it was a frustrating and underwhelming experience. I won’t be coming back.
   

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2. J

   Jennifer

   Los Angeles

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our party of 9 ate there last night. We had a reservation but we weren’t seated for 35 minutes. Food is good but service is off, we never received our dessert or tea and it took forever to get our drinks. This was my first time to the Pasadena location, not likely to return.
   

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3. B

   Bisi

   VIP

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alvaro and Michelle were absolutely outstanding. Such an amazing experience for my wife, team and I for our Xmas party. Will be back again, and this pair is our main reason for returning. Cheers.
   

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4. C

   Cheng Hao

   Los Angeles

   6 reviews

   2.0

   6 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made a 5:30pm reservation to celebrate 40th birthday. Check-in with the host @ 5:40pm; however, didn’t get seated until 1 hour later.
   

   Fogo de Chão - Pasadena, CAResponded 2 days ago

   We regret the delay in seating during your birthday celebration. We strive to provide timely service, so it's concerning to hear about your wait time. Our team would like to work toward improving this for you. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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5. A

   Andy

   Orange County

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Our appointment at 8 pm we didn’t get the table til 8:45pm. The meat are pretty rough and raw.
   

   Fogo de Chão - Pasadena, CAResponded 5 days ago

   We regret that your experience didn't reflect our standards. The delay in seating and the quality of cuts you encountered are areas we aim to excel in. Our team would like to work toward making it up to you. Please reach out to us via our website contact form so we can address your concerns and enhance your future visits. Thank you.
   

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6. J

   Javier

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived before our reservation time. The host was able to sit us sooner. A great start. Our server Emely was great for how busy it was. And we also had one of the managers come check up on us a few times which was a nice touch. The meat cuts were great this time around. The drinks are always amazing both from the bar and the mobile cart. We dine at Fogo often and experiences like these are what keep us coming back. Both at the Pasadena location and the Irvine location.
   

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7. J

   Jamie

   Orange County

   1 review

   4.0

   1 review

   Dined on December 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was a beautiful location with high ceilings. Very popular b/c the dinner crowd was full. They overly dim the lights though, it's hard to see what you are eating. The salad bar was stellar. Near the soup / rice / beans station they had this amazing seasoned thick cut bacon, also candied yams, etc. Dinner was amazing with the churrascuria service pretty great. We got great cuts, specialty cuts like pork belly with honey and lime, the grilled cheese w honey, grilled pineapple, etc. - I thought it was missing the short rib and few other tastier cuts Desserts were fantastic! The papaya cream was so great. The creme brulee cheesecake with berry compote was stellar! And the fruits: Everything was in season and fresh: pineapples, papayas, melons, and pomegranates!!! The sides were rock solid: mashed potatoes, polenta fries and plaintains. The cheesebread balls were a bit hard, overly warmed up? Service was nice and solid! I would go back but dine during earlier hours when it is brighter. there is tiny LED candle on the table but it's way way too dark. The architecture of the space is stunning, they should show it off more with more light. Left in a food coma. Wine and arnold palmer were good.
   

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8. J

   JENNIFER

   VIP

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleasant experience…excellent service friendly staff. Very attentive. Was there for Christmas brunch.
   

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9. R

   Raizanne

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Customer service is superb. They were so attentive.
   

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10. h

    hamid

    Orange County

    6 reviews

    5.0

    6 reviews

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved the experience. Our waitress was very attentive to what we needed. Will be back soon.
    

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