Fogo de Chão - Burlington

Review summary

1. G

   Gabrielle

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We have attended many time. This time was not like any of our previous experiences. The food was terrible, the waiter came over 3 times asking for our drink order that we gave him each time which was just asking initially for some water. Asked questions about the menu and got super unclear answers or wasn’t able to answer. Super disappointed. The shrimp and lobster was like rubber and clearly old. Def won’t be going back. Sad because we loved it here.
   

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2. A

   Arthur

   Greater Boston

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We (a party of 6) attended the Wine and Wagyu event. Great event. The service was super, the wines were good and the food was great. Recommended!
   

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3. J

   Janice

   VIP

   Greater Boston

   12 reviews

   5.0

   12 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very attentive wait staff. Food was excellent! I was a bit put off by the "drinks" presented to us.....I thought it was juice, and complimentary. When the bill came we discovered they were 14.00 each and not something that I enjoyed (there were 4 of us, no one cared for them). The extra 50.00+ dollars was an unnecessary upcharge.
   

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4. j

   joe

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite Restaurants of all time, great steak and sides, good drinks too
   

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5. A

   Arielle

   Greater Boston

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place for gatherings such as birthdays! Super friendly and attentive wait staff
   

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6. G

   Guy

   Greater Boston

   1 review

   4.0

   1 review

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service nice variety You just need to ask for the specific type of food and they will bring it over
   

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7. L

   Lisa

   New York City

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were looking forward to a nice relaxing dinner, but the weight staff was overwhelmed. Our 8 o’clock reservation turned into 830 PM. Maybe four times in over an hour we were there someone come over to bring us food. So busy we never got to try all the different meats they were serving, fillet being one of them.  We spent most of the time asking for someone to help us. Staff was friendly, but as I said, overwhelmed, and we never received the experience we expected. 
   

   Fogo de Chão - BurlingtonResponded on January 2, 2025

   We regret that your dining experience was not as expected. Our goal is to provide attentive service, and it’s concerning to hear about your wait and lack of access to our various cuts. Please connect with us via our website's contact form so we can address your concerns and work toward a better experience. Thank you.
   

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8. J

   Jocelyne

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and very friendly atmosphere. Servers were great!
   

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9. E

   Eric

   Denver

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I was disappointed, the meat seemed under cooked.
   

   Fogo de Chão - BurlingtonResponded on January 2, 2025

   We regret to hear your disappointment with the preparation of our cuts, Eric. Our goal is to serve each guest to their preference, and we appreciate your feedback. Please reach out via our website contact form so we can discuss this further and ensure a better experience next time. Thank you.
   

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10. S

    Sheena

    Greater Boston

    1 review

    1.0

    1 review

    Dined on December 30, 2024

    1. Overall 1
    2. Food 5
    3. Service 2
    4. Ambience 3

    Food was delicious but they didn’t come around to the tables enough. They just stopped serving us and we did not have a lot by any means, we were looking for more. They came by with chicken wrapped in bacon but only 4 pieces, there was 7 at our table. They would go to the table next to us look at us and then walk away. It felt like they were just trying to cheap out on us. My siblings and I have been coming here annually for new years since it opened but it’s been going down hill every year. Last year we complained about the service and they took some drinks off but this year we didn’t even bother. The bill was over $1000 and it was by far not worth it. We will not be returning which is unfortunate because everything is so delicious but not for the price.
    

    Fogo de Chão - BurlingtonResponded on January 2, 2025

    Thank you for sharing your concerns, Sheena. We're sorry to hear about the service during your visit, as we aim to offer consistent and attentive experiences to all our guests. Our team is committed to resolving these issues, so please reach out via our website's contact form. We're eager to understand how we can provide a better experience. Thank you.
    

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