Fogo de Chao - Bridgewater

Review summary

1. K

   Kimberly

   New Jersey5 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Pass on the brunch. No one was at the omelette station every time we went up. Waffles are not made to order. They just looked sad, overcooked and cold. So basically it’s the market table with a yogurt parfait bar. Service was excellent. Meats for the full-churasco experience were delicious.
   

   Fogo de Chao - BridgewaterResponded today

   Thank you for your feedback, Kimberly. We regret that the brunch didn't meet your expectations, though we're pleased to hear you enjoyed the service and our full-churrasco experience. We would appreciate the chance to address your comments further. Please reach out through our website contact form so we can improve your next visit. Thank you.
   

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2. JM

   JMPRO

   New York City1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Be prepared. Very pricey. $40 for a seared tofu dish is very high.
   

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3. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The sides table makes this restaurant. The special wasn’t really a special as advertised so we paid $71 op and not $54 pp. We had to ask for higher end meats so disappointing.
   

   Fogo de Chao - BridgewaterResponded 1 day ago

   We appreciate you sharing your thoughts about your recent visit. It's concerning to hear that the special didn't meet your expectations and that you had to request certain cuts. Our team values your feedback and would like to ensure a better experience in the future. Please reach out via our website contact form to discuss this further. Thank you.
   

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4. M

   Marianne

   New Jersey6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply a dynamic experience every time we come. We will never stop coming to this specific location. Staff is top notch and service and food is dynamite. Always refer family & friends. Thank you as always for such wonderful hospitality. Marianne & David Popp
   

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5. M

   Morgan

   New York City11 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The service was not great, we waited a very long time for drinks (20 min) and then there really never was much service and we always felt like we waited a while when we needed something. We asked for a dessert menu and didn’t get it for 25 min then asked a server for one and then no one came to get the order until we flagged down the manager. We explained our situation and she took care of our desserts which was very nice and appreciated. At this point we were kind of over the issues since Ashley the manager had recovered with the desserts but we go the bill and one of our drinks are rung in at the wrong price. I rarely ever complain and don’t want to come over at all like a Karen so we didn’t say anything about the drink but the fact that our bill was incorrect after everything left a sour taste in our mouth.
   

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6. H

   Herbert

   New York City1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great selection of grilled meats and an eclectic choice of grilled vegetables and different fruits at the salad bar.
   

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7. SH

   StevenH

   Atlanta4 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Disappointing to say the least. I think the servers try hard and are friendly. Training, systems and management are absolutely in doubt. There was 6 of us at the table. They brought 4 of the cheese rolls, 3 corn sticks, 3 fried plantains and a small ( half plate and congealed) order of mashed potatoes. Never said what anything was and we had to ask for an explanation. We looked at each other like can they count. I thought they would bring more but nope. We had to ask. Server never asked us if we wanted drink refills. As for the meats we had the Best of Brazil special which doesn’t include “premium” cuts but it seemed like there was no choice. They brought out tiny chicken legs and the fried cheese lime 5 or 6 times. Picanha had to be requested. We were there over an hour and a lamb chop showed up and I kids you not we were wrapping up after almost 2 hours and woman came around with sausage!! The food was ok. The bill with tax and tip was $70. Nothing about the meal was a $70 meal. Not the food, not the service, nothing. Everyone seemed young and I have to say poorly trained.
   

   Fogo de Chao - BridgewaterResponded 7 days ago

   We're sorry to hear about your experience. It seems like there were several concerns during your visit that left you and your group disappointed. Our team aims to ensure our guests enjoy a seamless dining experience, and your feedback is important for addressing training and service aspects. Please reach out via our website contact form to discuss your experience further. Thank you.
   

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8. E

   Eric VIP

   New York City28 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We have been to this Fogo several times. I was just at the one in Wayne the week earlier, and we like to tour through all of the Fogos in the NY/NJ/PA area. Most of the time it is a good experience. This time it was not as good as the others though. The hostess had us seated in a far corner in the back. We would have been fine with that, but our waiter was a young kid who was not very good at his job. After taking our drink order we did not really see him. It took forever to get our drinks and a water refill, and I do not think we were alone in that. The meat guys were good and responsive, which is the normal service we expect. The food was excellent as always. Another waiter ended up helping us out later, making sure we got what we needed. So other than the first young waiter, it was a good experience.
   

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9. OT

   OpenTable Diner

   New York City1 review

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was packed. We ended up sitting by the entrance with the waiting area between us and the door. There was a lot of downtime between the meats that were walked around. Many of the cuts were very fatty and not seasoned too well. The salad bar was great!
   

   Fogo de Chao - BridgewaterResponded 1 day ago

   Thank you for sharing your thoughts. We're sorry your dining experience wasn't up to our usual standards, particularly with the seating arrangement and the cuts. It's encouraging to know you enjoyed the Market Table. Our team would like to discuss your visit further to better serve you in the future. Please reach out via our website contact form. Thank you.
   

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10. OT

    OpenTable Diner

    New York City1 review

    2.0

    Dined on March 9, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 1

    I booked a reservation for my anniversary with my boyfriend. I was excited to try a new Brazilian steakhouse because we love the food! Our reservation was at 7:45pm on a Saturday and when we walked in there was a crowd near the host. From the first few minutes inside, I got the impression the staff were completely disorganized. We were sat a few minutes later, and the floor was messy and dirty by our table. The whole experience was chaotic and extremely disorganized, particularly the servers. The meat service was great, but it took over 30 minutes to get my pineapple lemonade and I couldn’t figure out which server was responsible, because there was two helping us. The food was very tasty but I don’t think I’d return because of the major flaws in the wait staff.
    

    Fogo de Chao - BridgewaterResponded on March 10, 2025

    We're sorry to hear about the disorganization and service concerns during your anniversary visit. Our team aims for smooth and attentive service, and it's concerning to hear this wasn't your experience. We'd like the opportunity to address these concerns further. Please reach out to us through the contact form on our website. Thank you.
    

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