Fogo de Chao - Philadelphia

Review summary

1. T

   Tho

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We opted for the full experience instead of the current $39 offer so are not looking for a cheap meal. Food and servers were very slow. Only a handful of the same cuts of meats were being offered. One of the staff just abruptly threw the bill on our table and ran away. We have been here many times since the day they first opened and can see a huge decline in food quality and service. Only the salad bar is still acceptable. We are very disappointed and will not be back.
   

   Fogo de Chao - PhiladelphiaResponded 1 day ago

   We're sorry that your recent visit did not match your previous positive experiences with us, Tho. Your comments on our service and variety of cuts are concerning, and we appreciate your feedback. Our team is eager to address your concerns, so please contact us through our website's contact form. Thank you.
   

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2. B

   Benjamin

   Philadelphia

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great place for a birthday date, this girl was really really impressed
   

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3. A

   Aaron

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   First FOGO visit & it didn't live up to the hype. I have been to much smaller Brazilian steakhouses where the food and service were far better.
   

   Fogo de Chao - PhiladelphiaResponded 2 days ago

   Thank you for sharing your feedback with us, Aaron. We aim to provide an exceptional dining experience, and it seems we missed the mark during your visit. Our team would like the opportunity to address your concerns. Please reach out through the contact form on our website to help us improve future visits. Thank you.
   

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4. P

   Pete

   Denver

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice for our Birthday celebration. A unique dining experience with the tableside carving of various meats. Sort of fast paced and felt a little rushed. Most ordered the Churrasco experience, It’s a lot of meat ( almost too much) to eat and includes the market bar. an extensive salad bar. The meats were very good.
   

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5. K

   Kristina

   New York City

   7 reviews

   3.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   The service was kind and very attentive. Food was ok. You got alot of food for the price. A few of the meats were god but the rest were just ok. Quantity over quality here.
   

   Fogo de Chao - PhiladelphiaResponded 2 days ago

   We appreciate your feedback on our attentive service, Kristina. We're sorry to hear that some cuts did not meet your expectations. Our team would like to work toward providing you with a better experience in the future. Please reach out to us through our website contact form so we can address your concerns. Thank you.
   

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6. B

   Bruno

   Philadelphia

   1 review

   3.0

   1 review

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Had a few old fashions, but could tell the drinks were rushed through the bar. They were ok at best. The food was good but we were seated behind a large table and the meat guys always ran out of meat/chicken before they got to our table. We had to constantly try to get someone’s attention to be served. I’ve been to several (Vegas, Miami, Baltimore) of these and by far this was the worse experience.
   

   Fogo de Chao - PhiladelphiaResponded on November 18, 2024

   Thank you for sharing your experience, Bruno. We're sorry that your visit did not meet the standards we've set. It's important to us that our guests feel attended to, and we apologize if that wasn't the case. We would like to understand more and work on a resolution. Please contact us through our website contact form so we can address your concerns. Thank you.
   

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7. N

   Nadjie

   Philadelphia

   4 reviews

   2.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Was expecting an upscale type of environment given its location and it was more like cheesecake factory type. wouldn’t go there again. The one in King of Prussia is better.
   

   Fogo de Chao - PhiladelphiaResponded 6 days ago

   We regret that the atmosphere did not meet your expectations during your visit, Nadjie. Our team values your perspective and would like the opportunity to learn more about how we can enhance your experience. Please connect with us through the contact form on our website. Thank you.
   

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8. S

   Stephanie

   Philadelphia

   28 reviews

   4.0

   28 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Sent my nephew and niece here for a much needed date night, they loved it! They could not believe the vast food selection and how often the waitstaff came around to serve them. They came home full and happy
   

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9. J

   Jose

   Miami

   2 reviews

   3.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The initial service was immediate but the speed of the drinks being delivered and sides was a tad slow. Food was under seasoned but at a decent temperature. Food bar was stocked and easily accessible. Place was spacious, clean and well lit. Overall experience was decent and a good value for the volume of food.
   

   Fogo de Chao - PhiladelphiaResponded on November 18, 2024

   We appreciate your feedback about your experience with us. It’s great to hear you found the space clean and well-lit. Our team values your comments about the timing of service and seasoning, and we're eager to learn more. Please reach out to us via our website contact form to discuss further. Thank you.
   

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10. OT

    OpenTable Diner

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on November 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Try to request Chuck when coming here. He might be soft spoken but his service was excellent. People might judge by food first but I judge by the workers first. The lamb was great and so were the drinks. Made my coworker’s first time amazing (I’ve been here three times personally).
    

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