Fogo de Chao - Jacksonville

Review summary

1. L

   Laura

   Jacksonville

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   we were rushed off the table questioned about the tip while still eating. Not a good experience. We ve been there many times and we understand this was a holiday and busier night but for the money we paid… not worth returning
   

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2. W

   Wendy

   Jacksonville

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   You can fill yourself up with the buffet food. Very good selection of meat,cheese,vegetables and fruit. Also soup and chilli. Everything is very fresh and good quality, and well prepared. The staff are all excellent. Very friendly and attentive. The meat is done how you like it. Various cuts of beef,lamb,chicken, sausage etc. Seafood if you want also. Not cheap but you can definitely get your money's worth. Excellent food.
   

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3. W

   Wendifer

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my family first major holiday going out for dinner. This location lived up to its ratings five-star the entire visit. Happy Thanksgiving to the entire staff. Nov. 2024
   

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4. T

   Tom

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived 15 minutes early for our reservation, and we're seated immediately. Brook, our server was amazing.
   

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5. W

   Wendy

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful meal, but I had asked before anything was ordered, was the meal $39.99, as the reservation was done from that advertisement. Our server answered yes it was. After we ate and received our bill, they charged us $60 per person. The server admitted she did incorrectly tell us wrong and would send a manager to fix it. The manager apologized and excused her servers as not giving correct information and not being knowledgeable about the situation. We left paying full price. I’m disappointed that the manager didn’t give me some consideration as they do have that special going but it wasn’t for today as I thought it was. Just not expected at the end and after verification at the first, I was so disappointed and not ready to pay that much.
   

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6. R

   Roxana

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La atención es maravillosa Paula nos pareció excelente pedimos a una mesera que hablara español y enseguida nos la buscaron solamente no recomiendo ir a las 9 de la noche puesto que cierran a las 9:30 entonces pudimos disfrutar muy poco tiempo la Mesa como tal
   

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7. L

   Lydia

   Jacksonville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my daughter’s 14th birthday and staff was great and the food was excellent. She really enjoyed herself.
   

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8. N

   Nerissa

   Jacksonville

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maria our sever was amazing! Top notch service! The food eas delicious!
   

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9. B

   Brenda

   Coastal Georgia

   3 reviews

   5.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, very attentive staff, delicious food. Will certainly go back!
   

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10. A

    Andrew

    Philadelphia

    1 review

    vip
    2.0

    1 review

    Dined on November 8, 2024

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 3

    Meat was disappointing. Fatty and hard to eat. Had to request certain cuts that were supposed to be included. Juice splattered all over clothes when slicing meats
    

    Fogo de Chao - JacksonvilleResponded on November 11, 2024

    We're sorry to hear about your recent experience with us, Andrew. It's important to us that our guests enjoy the quality of our cuts and service. We'd like to address your concerns directly, so please reach out via our website contact form. We're eager to provide you with a five-star experience in the future. Thank you.
    

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