Fogo de Chao - Irvine Spectrum

Review summary

1. R

   Rosa

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La mejor experiencia celebramos nuestro aniversario de bodas y el servicio fue excelente!!
   

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2. OT

   OpenTable Diner

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food is always delicious and healthy. We always enjoy our experiences here .
   

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3. m

   mike

   Orange County

   2 reviews

   1.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Terrible service. Takes forever for meats to come out. Basically eating at the salad bar for the price you pay.
   

   Fogo de Chao - Irvine SpectrumResponded 2 days ago

   We regret to hear that your experience wasn't up to our usual standard. Our team is dedicated to offering timely and attentive service, and it's concerning to hear this wasn't your experience. We invite you to reach out through our website's contact form so we can address these concerns and discuss how we might improve your visit. Thank you.
   

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4. K

   Kohl

   Las Vegas

   1 review

   vip
   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   We visited for the $44 best of Brazil special. We had visited before and enjoyed. Servers were greatand food were delicious, but the hostesses were terrible. We arrived 5 minutes before our reservation, and at 15 minutes past I asked what the ETA on our table was. One of the hostesses told me she 'had no idea when a table would be ready for us'. Obviously frustrating, because that is their job and the way she said it was pretty rude. We were somehow sitting 2 minutes later. We enjoyed the food. But won't be back because of that. Too many options to fail common courtesy to your diners when you walk in.
   

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5. E

   Elizabeth

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, just a little long for the skewers of food to come by our table. We had party of 17 so we had a table in the back. Wish the food came by sooner, we ended up being there almost 4 hours! The food were great though!!❤️
   

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6. J

   Jin

   New York City

   6 reviews

   1.0

   6 reviews

   Dined on November 16, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   So disappointed! Food was mediocre at best… all staff going around serving meat were so unfriendly and didn’t care for the grease dripping from the meat on skewers! Got drops of grease on my clothes! Every time they served meat, I said “thank you” and not a single staff even bother to respond! Definitely will not go back!
   

   Fogo de Chao - Irvine SpectrumResponded on November 18, 2024

   We're sorry to hear about your experience, Jin. We strive for attentive service and quality, and it's concerning to hear this wasn't the case. Please connect with us through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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7. N

   Nassar

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went for the meats and they did not disappoint. Great food, courteous staff and a walking bar tender that mixes a great everything well worth a evening out or an extended lunch
   

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8. B

   Bryanna

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my second time here. The experience was incredible and the staff was amazing. I wish I had the opportunity to take some food home and not waste but that’s what happens with all you can eat. I didn’t have enough room for dessert but it was my man’s bday, so we had to. The crème brûlée cheesecake was out of this world amazing! We definitely over indulged but it was worth every penny !
   

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9. J

   Johany

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   First time at this location at the Irvine spectrum, service was unpleasant we waited for a long time for everything and had to ask multiple times for certain things. The food quality was below our expectations, not only the service of the steaks and meats that we waited 30 mins for but also the quality and flavors of the food. The price we paid we were expecting a much more pleasant experience.
   

   Fogo de Chao - Irvine SpectrumResponded on November 14, 2024

   We're sorry to hear about your recent experience with us, Johany. We strive to provide prompt service and flavorful cuts, and it's concerning to hear this wasn't the case during your visit. Our team would like to address these concerns. Please reach out via the contact form on our website so we can work toward a better future experience. Thank you.
   

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10. T

    Tiffany

    Orange County

    1 review

    1.0

    1 review

    Dined on November 12, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4

    We come to this Fogo often. We usually have a great experience. We came here for Veterans Day to celebrate my husband with the special. We checked in 10 minutes early, and didn’t get seated until over an hour later. The hostess at the stand let me know after asking about not being seated after waiting 30 mins that we were never checked in, even though she herself told us we were when we got there. I asked how long the wait would be, and got, “I have no idea” as a response. Once finally seated, we did not meet with a server for another 15 minutes. We each did the experience, and never received meat plates. The experience overall was underwhelming, meat not cooked well, the same couple of options going around over and over again, long periods of time with no meat going around. We’ve been to Fogo several times and have never had an experience like this. We will give this location a try again before stopping our business here, but seriously disappointed for our chosen Veterans Day meal. We ended up leaving not very full because of the experience overall.
    

    Fogo de Chao - Irvine SpectrumResponded on November 14, 2024

    We're truly sorry your Veterans Day visit was not up to the usual standards you expect from us, Tiffany. We aim for a seamless guest experience, and it's concerning to hear of these delays and disappointment. Please reach out to us through our website's contact form so we can address your concerns and work toward improving your next visit. Thank you.
    

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