Florie's by Mauro Colagreco

Review summary

1. L

   Lili

   VIP

   New York City

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nice setting Limited menu not many choices. Food just good nothing unfortunately exceptional. . Pizza was very good
   

   Florie's by Mauro ColagrecoResponded 1 day ago

   Hello, Thank you for the feedback, Lili. We are glad to hear you enjoyed the ambiance and pizza at Florie's by Mauro Colagreco. We appreciate your review and we are always looking for ways to improve our offerings. We hope to serve you again soon. Florie's management team
   

   Is this helpful?

   Report
2. C

   Cioffi

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We were sat next to a very loud table of 20 somethings. We ordered the octopus appetizer, which was not good. For our 8:15 reservation, there were only 3 entrees of which they had not run out, cutting our available selection in half. We were also served bread that was ice cold in the center. The experience was not up to the excellent standard of a Four Seasons.
   

   Florie's by Mauro ColagrecoResponded 1 day ago

   Hello, Thank you for taking the time to share your experience at Florie's by Mauro Colagreco. We are sorry to hear that your visit did not meet your expectations. We strive to provide a memorable dining experience for all our guests, and it's clear we missed the mark with your octopus appetizer. We also apologize for the inconvenience caused by the cold bread. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Please reach out to the restaurant and ask for myself on your next reservation as I would like to make it special for you and your guest. Vincent Bodiou - Florie's General Manager
   

   Is this helpful?

   Report
3. C

   Christine

   West Palm Beach

   3 reviews

   4.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   This was my 3rd Christmas brunch at 4 Seasons. The setting is beautiful, the food amazing. There is something for everyone. BUT: The service is not great, and the cost has significantly increased. The greeting at check-in is cold. It takes a long time to get a drink. The staff all seem inexperienced and stumbling. There is now a charge for parking, and the beverage prices are ridiculous for a mediocre cocktail. With the parking and a $22 mediocre gin and tonic that takes 15 minutes, for me, it's now too precious.
   

   Florie's by Mauro ColagrecoResponded 1 day ago

   Dear Christine, Thanks for the feedback. We are glad to hear that you enjoyed the setting and the food at Florie's. However, we're sorry to hear about your experience with our service and pricing. We are committed to providing the best service and it's clear we fell short this time. We also appreciate your feedback on our greeting at check-in, as we are always looking to improve. We hope you'll give us another chance to impress you in the future. Best wishes, Florie's Management Team
   

   Is this helpful?

   Report
4. E

   Enrique

   West Palm Beach

   1 review

   3.0

   1 review

   Dined on December 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I found a hair inside my main dish... otherwise the food was good.
   

   Florie's by Mauro ColagrecoResponded 1 day ago

   Dear Enrique, Thank you for visiting us! We are sorry to hear that there was a hair in your dish, but we are glad that you enjoyed the rest of your meal. In the future I would like to suggest if could please advise your server or a manager as we would have loved to assist you immediately with any issue you may encounter. We strive to provide a great experience, so we are glad that you found our service satisfactory. We appreciate your feedback and hope to see you again soon. Best regards, Florie's Management Team
   

   Is this helpful?

   Report
5. N

   Nick

   VIP

   New York City

   10 reviews

   2.0

   10 reviews

   Dined on December 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Disappointing Expensive Christmas Eve dinner. The food with the scallops starter option was inedible. The small portion of foie gras was tasty. The Halibut was average . No meat option ? Very good dessert. The $215 per person cost for this meal is excessive. We normally enjoy the food at this 5 Star hotel.
   

   1 person found this helpful

   Report
6. M

   Marina

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on December 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   warm welcome upon entering.Seated at resrv time. Fab presentation on drinks & entries. Great sevice! Dinner took a bit long to arrive though but good. VERY PRICY
   

   Florie's by Mauro ColagrecoResponded 1 day ago

   Dear Marina, Thanks for the review! We are thrilled to hear that you had a wonderful experience at Florie's by Mauro Colagreco. It's great to know that our warm welcome and presentation of our drinks and entries added to your dining experience. We are sorry to hear that your dinner took a bit longer than expected, but we are glad you enjoyed the food and found our service to be great. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

   1 person found this helpful

   Report
7. k

   kyle

   VIP

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food was spectacular. But pricey
   

   1 person found this helpful

   Report
8. S

   Shane

   Baltimore

   9 reviews

   4.0

   9 reviews

   Dined on December 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Wonderful meal but someone must fix the playlist they’re using it doesn’t match the vibe of the space
   

   Is this helpful?

   Report
9. J

   JJ

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food. We got the Filet and gnocchi and the oxtail ravioli, very tasty!
   

   Is this helpful?

   Report
10. J

    Jeff

    VIP

    New York City

    14 reviews

    5.0

    14 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Simply amazing! 1st class experience. We highly recommend this beautiful restaurant
    

    1 person found this helpful

    Report