Five Chophouse & Bar

Review summary

1. C

   Catherine

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and friendly, professional service. Also great ambience.
   

   Is this helpful?

2. T

   Teknesha

   Baltimore

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and ambience were great. I appreciated the gluten free desert. I would highly recommend based off the service, food and ambience.
   

   Five Chophouse & BarResponded today

   Dear Teknesha, Thank you for joining us at FIVE Chophouse & Bar. It was our pleasure to serve you, and it's wonderful you appreciated our thoughtfully designed menu and delicious dessert options. We're honored to have earned your recommendation and look forward to welcoming you back for another sensational dining experience in the future. Best Regards, The FIVE Chophouse & Bar Team
   

   Is this helpful?

3. W

   Waverly

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, drinks were fantastic and the food was phenomenal. Steaks were cooked perfectly.
   

   Five Chophouse & BarResponded today

   Dear Waverly, Thank you for your wonderful review! We're delighted that you had such a fantastic dining experience with us. It's terrific that our team's service, wonderful drinks, and delicious food offerings exceeded your expectations—especially the perfectly cooked steaks! We truly appreciate your kind words, and we look forward to welcoming you back for another extraordinary dining experience in the future. Best Regards, The FIVE Chophouse & Bar Team
   

   Is this helpful?

4. J

   Josh

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Made a reservation for 6:30 Sunday evening. We didn’t get a table until almost 645. They weren’t busy, so I am assuming understaffed because they seemed to only be seating people in certain areas. Our server was difficult to find at times. We never got a refill on our 5 dollar Pepsi. We selected an appetizer based on the list of what was still available provided to us by our server. She returned to the table shortly after we ordered to informs us they were also out of the appetizer we requested. My wife’s food order was incorrect, but they didn’t charge us for their mistake; so that was nice. Wouldn’t recommend that espresso rub. It rendered the stake bitter and inedible. I ordered a 14 oz prime ribeye that was about 60 dollars. I’d have to say that although it was seasoned well and cooked to requested temp, roughly 50 percent of the steak was inedible fat. We waited to eat there because we like to give new restaurants time to work out the kinks. Clearly they haven’t done that yet. Won’t be going back.
   

   Five Chophouse & BarResponded today

   Dear Josh, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in seating and the concerns you encountered during your visit. We strive to provide prompt and attentive service, and it's clear we fell short of your expectations. Additionally, we regret any disappointment regarding our food offerings. Rest assured, we will share your comments with our team to ensure we are meeting our high standards going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Best Regards, The FIVE Chophouse & Bar Team
   

   Is this helpful?

5. N

   Nichole

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   No complaints! Food was delicious and well flavored. The chimichuri preparation was a bit on the oily side for the steak. Waiter Jacob was wonderful and always came by with a smile. We will visit again.
   

   Five Chophouse & BarResponded 1 day ago

   Dear Nichole, Thank you for your wonderful review! We're delighted that you enjoyed your meal and found the flavors delicious. We'll be sure to pass along your kind words to Jacob—he'll be thrilled that he made a positive impression on you! We appreciate your feedback regarding the chimichurri and will take it into consideration. It was a pleasure having you here, and we hope you'll consider joining us again very soon. Best Regards, The FIVE Chophouse & Bar Team
   

   Is this helpful?

6. S

   Steven

   Washington DC

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   First time experience, overall was great, except the food. I ordered the tomahawk and it was served cold... For the price of $130 that's an expensive cut of meat to be served cold. I can't say it was warm, because the more you ate the colder it was. I didn't complain to my server as we had several couples around us and I am not one to make a scene... overall great experience but spending 250 dollars for 2 people for that experience is a one and done for me.. not sure i would recommend to others. My reservation was for 445pm 2/15.
   

   • 

   Five Chophouse & BarResponded 1 day ago

   Dear Steven, Thank you for sharing your feedback with us. We're thrilled that your time with us was great overall, but we're truly sorry if the tomahawk steak did not meet expectations. A premium cut like that should always be served at the perfect temperature, and we regret any disappointment. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back for a truly exceptional dining experience in the future. Best Regards, The FIVE Chophouse & Bar Team
   

   Is this helpful?

7. K

   Kate

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was delicious and reasonably priced. Would definitely eat here again.
   

   Is this helpful?

8. A

   Amber

   Alabama

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We went for the Valentine's prix fixe menu. First course, duck confit, was pretty bland and came out before we even got drinks. Second course, oysters rockefeller, was VERY GOOD. Third course was a salad which was fine but it came before we even finished three oysters. We asked them to pace a little slower (as did the table next to us when they received salads before they could even dig in to their second course.) The servers obliged. The fourth course, filet, was fine but nothing exceptional for the price but dessert was downright disgraceful. I ordered the creme brule with mixed berries. It was thin with barely any hard shell topped with a messy smear of tasteless berry puree. It looked like they did a sheet pan of creme brulee and then cut it out with a cookie cutter and used a spatula to place it on the plate. My husband got the strawberry cheesecake with chocolate ganache. The "cheesecake" was more like a mousse that was piped on to a plate. It was reminiscent of a JELLO no bake kind of dessert and was topped with a very thick rose shaped gelatin mold. Other than the novelty of the shape I have no idea why it was included. It was tasteless and chewy. We didn't enjoy anything about the desserts. The atmosphere is great and the service was fine but the food was so very disappointing, especially for what we paid. This could be a fantastic addition to Fredericksburg but not without some kitchen changes.
   

   Is this helpful?

9. N

   Nik

   Richmond

   30 reviews

   5.0

   30 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was superb and our waitress Ashlyn was fantastic . We will definitely be dining here again.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Five Chophouse & BarResponded 2 days ago

   Dear Nik, Thank you for being our guest and sharing your wonderful review. There's no greater compliment than knowing you enjoyed our delicious food and Ashlyn's kind service so much that you'll be joining us again. We look forward to your next visit to FIVE Chophouse & Bar. Best Regards, The FIVE Chophouse & Bar Team
   

   Is this helpful?

10. T

    Theresa

    VIP

    Baltimore

    4 reviews

    5.0

    4 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    The waiter got one of our orders wrong with a side dish and it took a while for him to come check on us after the food was delivered for us to tell him. It is a high profile restaurant, beautiful, classy and bougie. It would be a special occasion place for us because of how pricey it is.
    

    Five Chophouse & BarResponded 2 days ago

    Dear Theresa, Thank you for your review. We're pleased you enjoyed your meal with us, and we appreciate your thoughtful feedback, which will allow us to train our team to provide only the best service to our diners. We hope you visit us again soon at FIVE Chophouse & Bar for another exceptional dining experience. Best Regards, The FIVE Chophouse & Bar Team
    

    Is this helpful?