Firebirds Wood Fired Grill - Woodbridge

Review summary

1. J

   Juan Antonio

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   One of the members of our party requested a. Wet and never received it after asking the waiter several times. He informed us the bar was too busy, even though the rest of us received our drinks. Furthermore, he never received his dessert which was supposed to be part of his order. Poor attention to detail from the waiter.
   

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2. C

   Chandler

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My first time here to celébrate my 21st Birthday. The staff was helpful, welcoming, and catered to us. My waitress was incredible and made it a night to remember for sure! Will def be back soon!
   

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3. M

   Melody

   Washington DC

   10 reviews

   5.0

   10 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We come frequently and the food is always delicious! Love the Firebirds Chicken Pasta and the hubby goes for the Prime Rib. Service was great! We will be back for our traditional New Year Eve dinner!
   

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4. B

   Bozhena

   Louisville

   3 reviews

   1.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We usually love eating here but this time everything seemed to go wrong. Our waitress took FOREVER getting drinks, bringing out bread, and getting our orders. And then after we’d waited about 35 minutes a different waitress came out and had to ask for our orders again and used the f word when explaining that their new system is not working well. Extremely unprofessional!! We waited about 45 minutes for our food, which didn’t turn out great. We had to wait a good while on drink refills as well. After we had eaten we asked for the dessert menus but it took about 15 minutes before our waitress brought it to us. We ended up just paying for the meal and leaving without ordering dessert. Awful experience, we doubt we’ll be back to this Firebirds location.
   

   Firebirds Wood Fired Grill - WoodbridgeResponded on December 9, 2024

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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5. A

   Antoinette

   Washington DC

   12 reviews

   5.0

   12 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ari was a great waitress. She was attentive although there was a huge party in the center of the restaurant.
   

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6. F

   Frani

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   14 ounce steak was amazing and the BLT salad with the garlic ranch and the bread and the baked potato were awesome. The service was good. There is a lot of ambience. The noise level is a little high, but we thoroughly enjoyed our visit.
   

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7. J

   Jeff

   VIP

   Baltimore

   35 reviews

   3.0

   35 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Overall just disappointing. Being in the industry it’s all about our customers. Been here close to 25 times if not more and never feel that welcome back or looking forward to seeing you again or good to see you again. Service was a little on the slow side as lunch took over 1.5hours with my wife’s dish being wrong twice. Manager initiated the first correction of well done stk taco that came out medium. Said she would check back but never did. Just keep getting disappointed lately. Not sure if they had change in management
   

   Firebirds Wood Fired Grill - WoodbridgeResponded on December 3, 2024

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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8. N

   Nick

   Raleigh

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firebirds consistently delivers a top notch experience.
   

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9. W

   William

   VIP

   Richmond

   286 reviews

   5.0

   286 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great visit at Firebirds! We dine there weekly because it is reliably excellent every time we visit. I usually go with the "perfect pair"--salad and a sandwich. My bride usually prefers the salmon.
   

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10. M

    Mayra

    Washington DC

    1 review

    3.0

    1 review

    Dined on November 26, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Waitress don't paid attention on the bill splitting instructions. Burgers were dry and flavor was average, overpriced for the quality. Chicken honey garlic was also dry, ghe pineapple drink has no flavor. Not a good experience this time 😕
    

    Firebirds Wood Fired Grill - WoodbridgeResponded on December 3, 2024

    Thank you so much for sharing your review, Mayra. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
    

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