Firebirds Wood Fired Grill - St. Charles

Review summary

1. S

   Steven

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is great, service top notch from Nate. Some nearby tables a bit loud. 3 course meal really special but too much food. Took home enough for second dinner.
   

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2. C

   Carla

   St. Louis

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had reservations 6 for NYE! We were seated right away, good service and the food was awesome!
   

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3. H

   Harold

   St. Louis

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   My family of four had New Year’s Eve dinner at the St. Charles, Mo location. We were seated immediately and service was very well addressed. My wife and I ordered old fashions “neat”. The drinks were served with ice and muddled. We don’t like our drinks with ice or muddled. We will be careful to specify “no ice” next time. We ordered Bacon Deviled Eggs as an appetizer. Those were so good! My older son and I ordered the garlic sirloin steak medium rare with mushrooms and grilled onions with a side baked potato. The steaks were delicious and made to perfection. It quickly made me forget about our drink issue. My wife had the Seared Ahi Tuna which she thoroughly enjoyed. My younger son had a pepper Jack cheeseburger with fries which was “really good”. Overall a very pleasant experience and delicious food. The ambience was not noisy and we easily conducted conversation throughout our meal. We will likely return.
   

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4. M

   Mike

   St. Louis

   7 reviews

   4.0

   7 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As always well prepared food and polite and timely service.
   

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5. M

   Matt

   St. Louis

   1 review

   1.0

   1 review

   Dined on December 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Horrible service , food came out cold and waitress only came to the table once to check on it but the manager was very nice and made everything right
   

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6. S

   Scot

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch was great we all enjoyed our meals. Service was good. Prices are a little higher then most places we go for breakfast, but the quality made up for that easily.
   

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7. J

   Jill

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service ambience and food on a super busy Christmas Eve
   

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8. t

   theresa

   St. Louis

   6 reviews

   4.0

   6 reviews

   Dined on December 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Everything great as always. Except we ordered ribs when we sat down to take home and after hour and half not done. We had reminded them a couple of times but was told no worries. But was unusual for them was the attitude of the manager.
   

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9. K

   Kimberly

   St. Louis

   1 review

   1.0

   1 review

   Dined on December 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Our server started out pretty good, but after I was called a liar, had the juice from my steak spilled on me and my friend and our server getting an attitude with us about his mistake. We waited at least 15 minutes for our drinks from the bar and our friends waited that long too for theirs. Our check was COMPLETELY INCORRECT and I was charged separately for things that should have been rang together, then I was charged for a Diet Coke that I asked for, for my husband who needed a refill on his. If he would have been paying attention he would have seen that he needed a refill on his drink, but he never came around. We got our meals and my husband had ordered a ribeye steak, I got a strip and then told us that we were wrong, AGAIN!! All he eats is Ribeyes and this steak was so tough that he could barely chew it. The server never came back to see about anything until he was ready to hand out checks!!! He argued with us again about the cut of the steak. Also, I know cocktails cost more when you ask for a specific liquor, but to charge $12.00 for the drink and then to add on another $10.00 on top of that for Buffalo Trace Bourbon is INSANE!!! So, it was NOTa GREAT EXPERIENCE AT ALL FOR OVER 220.00 for 3 people!! Very disappointing!!!
   

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10. M

    Marcia

    St. Louis

    1 review

    5.0

    1 review

    Dined on December 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had dinner with my brother and sister-in-law for a Christmas Eve lunch. I made reservations and was promptly seated. The server was very nice, and her service was exceptional. I have been here before, and I have to say this was my best experience yet!!
    

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