Firebirds Wood Fired Grill - Charlotte - Southpark

Review summary

1. P

   Pat

   Charlotte1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience tonight, service was great as was the food
   

   Is this helpful?

2. N

   Nicole

   Charlotte2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   The food was terrible; nothing about it was good. For reference, I ordered the deviled eggs, cheesesteak egg rolls, the surf and turf, parmesan mashed potatoes, shrimp, and loaded baked potato. Out of all those items, the only decent one was the loaded baked potato. The food lacked flavor and wasn't cooked properly. My server, however, was the best part of the entire experience. It's safe to say I will never eat there again. Although it is decently priced, you can get better food at Outback. Do not waste your time.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Charlotte3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Over all our food was not palatable. The sirloins were tough and chewy. The broccoli undercooked and the cheese that was supposed to be melted on top was hard and crumbly. I also ordered the au gratin potatoes which was unseasoned and soupy. The only thing that we enjoyed was the baked potato and the deviled eggs for the appetizer that was ordered and dessert which was the bread pudding with ice cream. Management did offer to remake our meal. The server was super sweet and very accommodating.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience for my fathers birthday! Everyone was so kind and welcoming.
   

   Is this helpful?

5. J

   Jean VIP

   Charlotte10 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always consistent, Always good! It's our go to for ribs!
   

   Is this helpful?

6. A

   Annette

   Charlotte1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress (Asia) and manager were very sweet and accommodating. The food was absolutely amazing. It was seasoned well and was very nasty.
   

   Is this helpful?

7. G

   Gregg

   Charlotte2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 10 for lunch. We had a reservation and were seated promptly. The service staff saw to our every need without being intrusive. We had a very nice time, and the food was wonderful.
   

   Is this helpful?

8. O

   Orlando

   Charlotte1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Firebirds always delivers a smile and a good time. My fiancé loves the happy vibe we leave with
   

   Is this helpful?

9. K

   Kathy

   Charlotte8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The meal was delicious. We enjoyed giant salads - one with Ahi Tuna and the other with salmon. The server had the perfect balance between attentiveness and being in the background. The managers were in the mix not in a back office somewhere. This location of Firebirds is our favorite.
   

   Is this helpful?

10. J

    Joe

    Charlotte1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is our new go to for celebrations. From birthdays to anniversaries, this is where we go. Amazing food at amazing prices for what you get.
    

    Is this helpful?