Firebirds Wood Fired Grill - Richmond - Short Pump

Review summary

1. G

   Gail

   Richmond2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Hannah, was exceptional. We were there to celebrate family birthdays and she made our meal even more special. We will go back again soon.
   

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2. R

   Rachael

   Richmond23 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was impeccable as our server. She was very attentive. It was a very busy and lively evening, and even with that - food was served promptly without issue. I'm definitely looking forward to our next visit!!
   

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3. K

   Kim

   Richmond2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot to go and enjoy a delicious meal with family and friends!
   

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4. S

   Steve

   Richmond5 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall, our experience was good, but suggest a better way of calling patrons when table is ready, such as a text message because one of the hostesses was quite loud when calling out names, it was kind of annoying. Service was slow, but it was a busy night and our waitress was very good overall.
   

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5. D

   Debbie

   Richmond8 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Salmon was delicious and everything came out perfectly. We’ll be back!
   

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6. D

   David

   Richmond1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was prepared perfectly and very timely. Our group had sirloin steak, caprese chicken pasta, tomahawk pork chop and honey garlic chicken. Everything was seasoned and cooked perfectly. As good as the food was, our server, Ainsley, was even better. Our drinks were continuously topped off without even having to ask, and she checked on us several times to see if we needed anything else. Great experience all around!
   

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7. c

   clifton VIP

   Richmond3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Steak was not very good and had gristle in the meat. The other food was acceptable. .
   

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8. D

   DANNY

   Baltimore2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food Great service Prices have gone up quite a bit
   

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9. L

   Lisa VIP

   Raleigh7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Kinlee was very nice and full of energy. She took care of us and made sure we were enjoying our food and offered drink and dessert selections.
   

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10. D

    10Dining VIP

    Richmond20 reviews

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Dirty sticky floors and tables long wait time for food . Overpriced . I will not come back to his location . Hugenot is not run this way . Felt others received their food first although we were there first . Waiter did no appear appreciative of the $25 cash tip blew us off . I couldnot wait to leave 😮very disappointing. Unpleasant smell in entire restaurant , overbooked
    

    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 6 days ago

    Thank you so much for sharing your review. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
    

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