Firebirds Wood Fired Grill - Richmond - Belvedere

Review summary

1. K

   Kevin

   VIP

   Richmond

   23 reviews

   4.0

   23 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had reservations and still waited for 15mins, food took longer than usual, prime rib was over cooked, request medium well, got well done. They did correct it by remaking the steak. Not a bad experience but not the exceptional service we usually receive at this Firebirds. We will be back. Thanks
   

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2. J

   Jeannine

   Richmond

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We had a reservation, checked in a few minutes early however ended up waiting and additional 20+ minutes for a table. Servicer was pleasant, place was packed and hard to hold a conversation with family at the table. Again, we had reservations for five (5) adults, yet we were squeezed at a table for four (4). The food was decent, burgers good, ribs tender, salads a bit of disappointment. I had grilled chicken; the chicken was ice cold and dry; my husband also had a chicken salad and was not impressed. From the time we were seated it took just shy of an hour for all in our party to have food served. We were there for my son's birthday dinner, they did give him a free desert to go, that was appreciated however my son was so frustrated about the wait time to be seated and to receive his meal (he was the last one served) he really did not enjoy it. Disappointed.
   

   Firebirds Wood Fired Grill - Richmond - BelvedereResponded 1 day ago

   Hi Jeannine, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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3. J

   JJ

   Unspecified

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The salmon is an excellent choice, always delicious and just simply an exquisite dish.
   

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4. R

   Randy

   VIP

   Richmond

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience! Our server Reese was very attentive and personable! The food was delicious and we look forward to returning soon!
   

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5. D

   Deborah

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have come to make this Firebirds our go-to dining for special occasions. Very friendly and accommodating staff. A wide menu and cocktail selection suit our families many preferred dietary needs. Ther food is well prepared and delicious. They can handle intimate to large gatherings. Value and quality of food is superb and will be returning!
   

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6. C

   Chris

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Received an email of February specials. Went fort the fillet and portobello mushrooms and baked potato. It was perfectly prepared.
   

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7. J

   Jamill

   Richmond

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kasie .. Best Waitress EVER !! She Waited On Me & My Sisters For Our Galentines Day Dinner & She Was Fabulous!! The Restaurant Was Busy But She Didn’t Miss A Beat ! 👏🏾👏🏾 No Mistakes & Very Friendly .. I’d Come Back Just For Her 🫶🏾
   

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8. N

   Neicey

   Richmond

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a 6pm reservation. About a 10 minute wait. Food was great!
   

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9. N

   Neal

   Richmond

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and the service was great. We highly recommend this restaurant.
   

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10. L

    LaTia

    Richmond

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service was superb. It was beyond my expectations.
    

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