Firebirds Wood Fired Grill - Orlando

Review summary

1. P

   Paul

   Orlando

   10 reviews

   vip
   3.0

   10 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Chicken was tough & shrimp were not cooked enough.
   

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2. J

   Jay

   Orlando

   10 reviews

   5.0

   10 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff and service from start to finish. The Chef Adrena even came to our table and greeted us. I had two colleagues meet me there and they loved it. It was their first time.
   

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3. OT

   OpenTable Diner

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, waitress, and environment was amazing. I would compare the quality of the food to your bigger name steakhouses that would cost you $400+. Best steak in 2024 … 10 Stars!!!!!
   

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4. B

   Barbara

   Orlando

   28 reviews

   vip
   2.0

   28 reviews

   Dined on November 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   We were very disappointed in our experience here on Nov 11. Previous visits here were always great but this one was not. It was Veterans Day and they were running a special but we didn't know that when we made our reservation , which was for 6:15 PM. We did not get seated until 7 PM. We can see that the servers were quite busy so we were patient. Brittany did come over and provided good service throughout the night. I ordered the SeaBass and the other two people with me ordered hamburgers. Our food took over another hour to come out and the two burgers were lukewarm at best and quite dry despite ordering them med. Their french fries and tater tots were also lukewarm but my seabass was hot, delicious and excellently prepared. Since I am the one that likes to give constructive criticism, I didn't feel that it was my place to comment on their food to our server. My food was great but I think that particular night, the kitchen and the people that were doing the receiving and seating were having a bad night. 😏
   

   Firebirds Wood Fired Grill - OrlandoResponded 5 days ago

   Thank you so much for sharing your review. We’re sorry to hear about this experience. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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5. H

   Holly

   Orlando

   2 reviews

   vip
   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   There was a very long wait even after checking in for our reservation. The restaurant was half empty and service was just slow considering the number of guests
   

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6. L

   Lori

   Orlando

   9 reviews

   5.0

   9 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Isita was FANTASTIC! She made sure we were informed as to when our food would arrive and did her best to keep our drinks filled before they were empty!
   

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7. D

   Daniel

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on October 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Service was so slow that we had to open our own bottle of wine ourselves, plus our salads came out at the same time as our steaks. It certainly was not busy (Monday night). This place can do better and usually does.
   

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8. OT

   OpenTable Diner

   Orlando

   1 review

   1.0

   1 review

   Dined on October 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   Made us sick had to leave in the middle of the meal to be in the restroom
   

   Firebirds Wood Fired Grill - OrlandoResponded on October 22, 2024

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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9. J

   Jefferson

   Orlando

   1 review

   5.0

   1 review

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was nice experience the food was very good and I would love to go back
   

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10. A

    Amalia

    Orlando

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a pleasure. I can’t say enough. This place is always on point
    

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