Firebirds Wood Fired Grill - Jacksonville

Review summary

1. W

   William

   Portland

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We were sat at our reservation time. We sat for ten minutes before the waiter came. He took our complete order but we he came back he brought our salads but still hadn’t brought our waters. The service was slow. Not much follow up (refilling water, asking about desert). We had to wait a long time for our desert and flag the waiter down to get our check. It seems like they were short staffed. People coming in without reservations were being turned away. The food was very good and the price reasonable.
   

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2. D

   Danielle

   Jacksonville

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Let me start off by saying I've been here several times and have been satisfied with the food and ambience. We went for a birthday celebration, actually for 2 of us, and I included that on my reservation. The waitress asked us why we came in..she wasn't made aware. Once we told her she asked me how old I was. Jaw drop! We were disappointed with the fact that the premier Firebirds wine was out of stock and that the draft beer was not working. The burgers and chicken sandwich were sub par and not worth the cost. I ordered the Baja shrimp and pasta. It was good but the Ceasar salad had an off taste and I just couldn't eat it. What a waste of $7.25! The ambience was a bit disheveled with glasses dropped and broken and other items being dropped throughout our meal. This was the first time 2 of us had been there and needless to say they will not be back. Very disappointing.
   

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3. D

   Dontae

   Jacksonville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The egg rolls was very good, the egg rolls was the best selection all night. Need more selections on the drinks.
   

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4. M

   Michelle

   Jacksonville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came on Valentine’s Day and it went very well. Treavon was an excellent server. Food was AMAZING!
   

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5. T

   Terry

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Meal was great. Location. Ambiance. Was enjoyable. Service left a lot to be desired. Very slow.
   

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6. M

   Mary

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Experience.. Matthew was amazing and on point. Spoke to his manager to let them know how good he was and he was nervous having so many tables, but he didn't let it show. Great Job Matthew.. if you go to visit ask for him, amazing young man.. Keep up the great work
   

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7. M

   Mike

   Dallas

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience as always. The Prime Rib was exceptional as was the service. A gem in the Town Center.
   

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8. M

   Mark

   Jacksonville

   29 reviews

   5.0

   29 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great Valentine’s night meal. Ordered from the 3 for $$$ dinner menu. Caesar, BLT Salad, Salmon, Filet, mashed and baked potatoes, street corn, asparagus, bread pudding, and cheesecake. Everything tasted great and was cooked perfect. Service was excellent even though it was a busy date night. Highly recommend. Will go back.
   

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9. W

   Wesly

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food great service great ambiance, definitely coming back for the Happy Hour Menu
   

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10. B

    Bill

    Jacksonville

    10 reviews

    4.0

    10 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Overall it's a good place to eat with a good atmosphere. My wife had the sea bass and it was great. I had the prime rib and it was good but not great so I couldn't give 5 stars. A good prime rib will be tender enough you can almost cut it with a fork. Plus it had a little more gristle than I expected. The aus jus sauce was not hot. For desert my wife had a chocolate mousse cake and she loved it. I had the crème brulee cheese cake and it was great. However, it was very cold in the center as if it had not been out of the freezer long. Not great.
    

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