Firebirds Wood Fired Grill - Columbus

Review summary

1. S

   Stephanie

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kinsey was our server today and she did a great job making sure we was taken care of. She went over and beyond in making sure everything was great! The food was exceptional and was the perfect temperature! Thank you!
   

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2. l

   lloyd

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   two of us had the salmon, one had a chicken salad and one had the flame grilled filet. All were excellent. Our server Ethan was a superior host, tending to us the exact amount of time we needed. Our glasses were never empty.
   

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3. W

   Wayne

   Denver

   3 reviews

   vip
   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Meat was over cooked we ordered steak medium rare and it was very well done. This is the second time this has happened.
   

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4. C

   Char

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely experience at Firebirds! We requested a booth on Open Table and, sure enough we got one. We were celebrating our 46th wedding anniversary and are so happy we chose Firebirds to do so. Our meals were delicious, our waiter and support service was excellent and cocktails well crafted!
   

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5. R

   Robert

   Columbus

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   This firebirds seems a little older or at least not as well kept. We got a pair of Filets-both were excellent along with the AuGratin Potatoes and Port Mushrooms. Server was poor. Took long time to come to our table and equally long to bring our drinks. Never offered or brought bread until we asked for it (even though other tables sat after us with different servers had bread)-we finally received ours a few minutes before our meal. Late followup after food was delivered and wife never received a drink refill even though her glass was clearly low.
   

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6. G

   Greg

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and food. Menu options were fantastic!
   

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7. M

   Michelle

   Columbus

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Server was fantastic. It was a little loud as we were seated in the middle of the room
   

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8. J

   Jeff

   Columbus

   11 reviews

   vip
   2.0

   11 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   We dined on Sunday, November 17, 2024 around lunch time. It took FOREVER to get our drinks (at least 25 minutes after we ordered them and we watched as other tables got theirs right away). Then our server kept promising that our food would be right out and it took almost an hour to get our food. Luckily, we ordered our 4 year old's meal before ours because she was starving. I asked my steak to be medium well. It was pretty red in the center. I didn't say anything because it took so long to get my food, I was afraid we'd be there another hour. A tradition of ours is to attend Firebird's once per month after Church as a family and this experience was awful! The service was super slow which ruined our experience this time.
   

   Firebirds Wood Fired Grill - ColumbusResponded 6 days ago

   Thank you so much for sharing your review, Jeff. We are so sorry to hear that the quality of food and service fell short of the standards we strive to deliver. We'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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9. T

   Tyler

   Columbus

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff was incredible, the food was amazing, and the area we were sitting was quiet enough to hold a conversation and not have to raise our voices. Waitress helped us pick a few of our menu options and her suggestions really hit the mark. Worth the price, definitely!
   

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10. D

    Donald

    Columbus

    2 reviews

    4.0

    2 reviews

    Dined on November 12, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Got a hamburger the BBQ one. Cooked as ordered but seemed dry without as many condiments.
    

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