Firebirds Wood Fired Grill - Birmingham

Review summary

1. K

   Ke

   Alabama

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was great! We will definitely continue to dine here.
   

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2. K

   Ke’Andrea

   Alabama

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 1

   Manager approach was very rude and we were rushed due to another party needed the table. Not what you say it’s how you say it.
   

   Firebirds Wood Fired Grill - BirminghamResponded today

   Hi Ke'Andrea, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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3. D

   Donna

   Alabama

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service for our large group. We had a group of seven adults and six children and everything ran smoothly.
   

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4. G

   Gina

   Tallahassee

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite places. The staff are always wonderful and the food never disappoints.
   

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5. D

   David

   Alabama

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Everything was finene, but the service was a little slower than the past.
   

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6. M

   Meoshya

   Alabama

   1 review

   2.0

   1 review

   Dined on February 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were celebrating my husband’s birthday the waiter forgot straws we had to ask for them. Appetizer was excellent (as always, we order the same one every time). Entree’s arrived my husband’s food still had the steam coming off it but my pasta wasn’t what I expected (it was cold) so because I wasn’t eating my husband didn’t want to finish eating his food. Waiter finally came to check on us the pasta was sent back only to return cold again😔. Just decided to take everything to go. Usually we are highly satisfied with our visits I must say this one was kind of disappointing.
   

   Firebirds Wood Fired Grill - BirminghamResponded 5 days ago

   Hi Meoshya, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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7. T

   Thomasyne

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed our night. The ambiance was nice. My steak was tough. Other than that everything was good.
   

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8. D

   Deanna

   Alabama

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing, and the food was delicious.
   

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9. D

   Derika

   Unspecified

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We usually have a very great time and really good food, but it wasn’t the best this time. Kelsie our server was great, our food was not. We always get the deviled egg app but they were not good at all. There were 4 of us and three of us ordered steaks. They all came out undercooked and our veggies were over cooked. The managers came out immediately and rectified the situation and because they were so nice and accommodating without us having to ask for them, I will definitely give them another try.
   

   Firebirds Wood Fired Grill - BirminghamResponded 5 days ago

   Thank you so much for sharing your review, Derika. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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10. L

    Lou

    Mobile

    1 review

    3.0

    1 review

    Dined on February 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    The waitress we had was terrible and she didn’t never check on us, took over a hour for our food, then she didn’t bring it out, and our order was not right, my steak was wrong should have been medium well, she was not friendly at all, the restaurant was nice just the service.
    

    Firebirds Wood Fired Grill - BirminghamResponded 5 days ago

    Thank you so much for sharing your review, Lou . We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
    

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