Felina - Ridgewood

Review summary

1. S

   Santosh VIP

   New York City19 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Overall a good place but was too loud that you couldn’t hear the person sitting across from you. The host at the front desk could be a bit more personable and welcoming rather than appearing to be annoyed and inconvenienced at guests checking in. Food and drinks were good but probably won’t be back since Ridgewood has too many dining options.
   

   Felina - RidgewoodResponded today

   Hello Santosh, We're truly sorry to see that your experience at Felina - Ridgewood, didn't meet your expectations. We strive to provide our guests with exceptional food and service. We do thank you for the 4 stars on food and 5 stars on service, we appreciate your feedback and will certainly take it into consideration as we continually work to improve our guest's experience. I'll be sure to speak with the hosts about their welcomes to our guests. And sorry about the noise level being an old bank space it keeps the noise in. We hope you'll consider giving us another chance to impress you in the future, if you do and should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Best, Frank and the team at Felina
   

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2. K

   Kellie VIP

   New York City3 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Delicious food but it is so loud. There are zero soft surfaces in the place so it’s nuts especially with a wedding in the next room. Overall the food and service were great. The mozzarella appetizer and chicken Milanese were delicious but the pasta in the vodka dish was mushy and the sauce acidic. Wine choices by the glass were diverse and delicious!
   

   Felina - RidgewoodResponded today

   Hey Kellie; Thank you for the 4-star review from your dining experience on March 22nd! Thank you for your feedback and for choosing Felina - Ridgewood. And sorry about the volume, being an old bank, it was designed to keep the bad guys out but unfortunately keeps the noise in. We're always looking for ways to enhance our guests' experiences and your feedback is invaluable in that process. I'll be sure to share your feedback on the food with our Chef. We look forward to welcoming you back to Felina - Ridgewood again! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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3. L

   Laura VIP

   New York City19 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent evening at Felina. Our server Kathy was great, as was the food.
   

   Felina - RidgewoodResponded 1 day ago

   Hi Laura; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that you had such an "excellent evening". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to the team, chef and with a special shout out to your "memory maker" Kathy. We're also delighted to know that you enjoyed our food and service so much. Your kind words mean a lot to us. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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4. HB

   HeatherB

   New York City7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Antonio was an excellent waiter Very attentive and super nice Had a great night!!! Frank ( manager ) was very hospitable!! Great Food! Shawn the host was also very welcoming
   

   Felina - RidgewoodResponded 4 days ago

   Hi Heather; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that you had such a "great night". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to the team, chef and with a special shout out to your "memory maker" Antonio and our host Sean. We're also delighted to know that you enjoyed our food and service. Your kind words mean a lot to us. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS - Big thanks for the personal shout out for me ... mans a lot.
   

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5. A

   Abbie

   New York City3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Felina was outstanding. From the food to the service we had a great time.
   

   Felina - RidgewoodResponded 7 days ago

   Hi Abbie; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that your experience at Felina - Ridgewood was "outstanding". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to the team, chef and with a special shout out to your "memory maker" Russell. We're also delighted to know that you enjoyed our food and service. Your kind words mean a lot to us and we're glad you had such "a great time", that's our goal. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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6. M

   Molly

   New York City3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is the classiest place in Ridgewood, NJ I grew up here and there was nothing like this 20 years ago. Felina is in an old bank with historic charm. Being back in here as an adult is a trip. So much energy and outstanding pasta, seafood, and veggies.
   

   Felina - RidgewoodResponded 4 days ago

   Hi Molly; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that you think us the "classiest place in Ridgewood". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to our servers at our next pre-shift and the chef and his team. We're also delighted to know that you enjoyed our food and service. Your kind words mean a lot to us. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS ... Thanks for all the great added tags too!!
   

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7. K

   Karen

   New York City1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to everyone at Felina! We had a wonderful time! The staff were excellent!!!!! The food was delicious!!!!! One of the best restaurants I have ever been to!!
   

   Felina - RidgewoodResponded 6 days ago

   Hi Karen; Thank you for the incredibly kind review, deeply heartfelt! And we are so thrilled to hear that you had such a wonderful time with us. Our team always aims to provide over the top service, and we're glad we hit the mark for you. I'll be sure to pass the compliments on to the team and our chef. We're also delighted to know that you enjoyed our food and service so much and flattered to be "one of the best restaurants you've ever been to". Your kind words mean a lot to us and we're glad you had such "a great time", that's our goal. Thanks, again for the 5-star review. Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina Thxs for the great added tags
   

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8. M

   Mark VIP

   New York City1 review

   2.0

   Dined on March 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Veal Milanese incredibly overcooked.
   

   Felina - RidgewoodResponded 4 days ago

   Hello Mark, We're truly sorry to hear that your meal didn't meet your expectations. At Felina - Ridgewood, we strive to provide our guests with exceptional food and service, and it's disappointing to hear that we fell short this time. We do thank you for the 4 stars on service and ambience, we appreciate your feedback and will certainly take it into consideration as we continually work to improve our offerings. We hope you'll consider giving us another chance to impress you in the future. Best, The Management Team
   

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9. M

   Melissa

   New York City2 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food!! Veal parm was on point!! Really great service!
   

   Felina - RidgewoodResponded on March 15, 2025

   Hey Melissa; Aww .......Thank you so very much for the wonderful 5-star review, it is truly appreciated and heartfelt by all of us here. We're thrilled to see that you enjoyed your experience at Felina - Ridgewood so much. We strive to make every diner's visit memorable, and your great review is testament to that. We can't wait to welcome you back for another great dinner. Thanks again for the high ratings and a big thanks for the 5-star review (love all those 5-stars). And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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10. OT

    OpenTable Diner

    New York City3 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always great, a gem in ridgewood. Even better is a decent wine list with a handful of Tuscan treats.
    

    Felina - RidgewoodResponded on March 12, 2025

    Thanks for the feedback! We're thrilled to hear that you consider Felina - Ridgewood a gem in Ridgewood. We're glad you enjoyed our Tuscan treats and appreciated our wine list. We strive to provide a great experience for all our guests and your feedback helps us do just that. We look forward to welcoming you back soon!And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
    

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