The Federal Grill - The Woodlands

Review summary

1. B

   Bradley

   Houston

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Ham and turkey were dry. Gravy was salty. Everything else was bland. We won’t be going back next Thanksgiving
   

   The Federal Grill - The WoodlandsResponded 1 day ago

   Hi Bradley, thank you for your feedback. We're truly sorry to hear the turkey and ham didn’t meet your expectations, and we apologize for the issues with the gravy and flavors. We appreciate your honesty, as it helps us improve. On a positive note, we’re glad to hear that Esia provided excellent service and made your experience more enjoyable. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

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2. T

   Thomas

   Houston

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Place was ready for us on arrival. We were seated at a high rise, though we had reserved standard seating. Server was excellent and manager came by several times to check on us and chat. Good selections were outstanding and well prepared and presented. Overall atmosphere was pleasant and comfortable.
   

   The Federal Grill - The WoodlandsResponded 1 day ago

   Hi Thomas, thank you for sharing your experience! We're glad to hear that you enjoyed the service, food, and atmosphere. We apologize for the mix-up with your seating, but we’re happy to know the rest of your visit went smoothly. It’s great to hear the manager checked in and you felt well taken care of. We appreciate your feedback and hope to see you again soon!
   

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3. R

   Roxanne

   Houston

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We went there for the Thanksgiving meal. Meat was dry; it was expensive for a so-so meal. Waiter and staff very friendly. Food not worth the price.
   

   The Federal Grill - The WoodlandsResponded 1 day ago

   Hi Roxanne, thank you for your feedback. We're sorry to hear that the Thanksgiving meal didn’t meet your expectations and that the food wasn’t worth the price. We’re glad to hear the service from our team was friendly, but we’ll definitely take your comments to heart and work to improve the quality of the meal. We appreciate you dining with us and hope you'll give us another chance in the future.
   

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4. J

   Jim

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   “Consistently exceptional food and service—always a treat!”
   

   • 

   The Federal Grill - The WoodlandsResponded 5 days ago

   Thank you so much for the kind words, Jim! We’re thrilled to hear that you consistently enjoy the food and service. It’s always a pleasure to have you, and we can’t wait to welcome you back for your next treat!
   

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5. H

   Harlee

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Genuinely a great spot to dine and have a good time while doing it. The food is always great & the quality always on point. The service here makes you feel like family no matter if it’s your first time or your 100th time. We love the high tops and the bartender staff is always on point! But from the host to the busser, everyone makes you feel welcomed & taken care of. We always enjoy our visit!
   

   The Federal Grill - The WoodlandsResponded 7 days ago

   Thank you so much for the kind words, Harlee! We're thrilled to hear that you always have a great experience with us. It means a lot that you feel welcomed by the entire team—from the host to the bartender and busser. We strive to make everyone feel like family, and we're so glad to know we’re hitting the mark. We can’t wait to welcome you back for many more enjoyable visits!
   

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6. C

   Cynthia

   Houston

   20 reviews

   vip
   4.0

   20 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Tried Federal American Grill for the first time for brunch. Service, decor, coffee and ambience were outstanding. The food was average. I think I want to try this restaurant for lunch or dinner and believe the food will be better.
   

   The Federal Grill - The WoodlandsResponded on November 18, 2024

   Hi Cynthia, thank you for taking the time to share such thoughtful feedback. We’re thrilled to hear that the service, decor, and overall atmosphere impressed you. However, we’re genuinely sorry to hear that the food didn’t meet your expectations, particularly the French toast and the omelette. We appreciate your comments and will be addressing these issues with our kitchen team to ensure better quality moving forward. We’re so glad to hear that you’d like to return for lunch or dinner, and we’ll do everything we can to ensure your next experience is outstanding. Thank you for giving us the chance to improve, please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

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7. N

   Nick

   New Orleans

   2 reviews

   1.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I hate imposed gratitude and explanations how their policy requires it.
   

   The Federal Grill - The WoodlandsResponded on November 18, 2024

   Nick, thank you for choosing Federal Grill, and we are so sorry this was your experience. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you. Thank you!
   

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8. D

   Don

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had oysters and filet. Both were excellent. Highly recommend
   

   The Federal Grill - The WoodlandsResponded on November 18, 2024

   Thanks for the great review, Don! We’re so glad you enjoyed the oysters and filet. We appreciate the recommendation and can’t wait to have you back!
   

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9. D

   Dan

   Houston

   2 reviews

   3.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was slow with no communication. Food and drinks were decent.
   

   The Federal Grill - The WoodlandsResponded on November 18, 2024

   Thank you for sharing your feedback, Dan. We're sorry to hear that the service didn’t meet your expectations. We truly value communication with our guests, and we will work on improving in that area. We're glad you enjoyed the food and drinks, and we hope you'll give us another chance to provide a better experience next time!
   

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10. B

    Bryan

    Houston

    1 review

    3.0

    1 review

    Dined on November 10, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Food was good, service not so much. Not really bad, just didn’t have a great waiter I think. Portion was small for the price.
    

    The Federal Grill - The WoodlandsResponded on November 18, 2024

    Hi Bryan, thank you for your honest review. We’re pleased to know you enjoyed the food, but we’re disappointed to hear that the service wasn’t as attentive as it should have been. Your feedback regarding Bryce’s performance has been noted, and we’ll be addressing it with him to ensure a more engaging and attentive service next time. We also appreciate your input on the portion sizes and will certainly take it into consideration. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
    

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