Famille - Westminster

Famille - Westminster reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Emily

   Indiana15 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Nice place, good drinks and service. Food needed seasoning across the board, for the cost of what it was, we expected way better. Descriptions of food vs what we received were off too. Ex: Brie croquettes were Brie cheese sticks, not croquettes.
   

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2. R

   Rick

   Unspecified1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific food and service from an excellent team, thank you!
   

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3. S

   Sean

   Milwaukee5 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Nice place, very nice brunch options.., service was slow. Also at time of reservation they asked for an event and we were celebrating a birthday, they even asked us before seating us and then nothing happened. No small piece of cake, nothing comped, no welcome champagne... nothing.
   

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4. I

   Iris

   Denver17 reviews

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Decent menu. Arrive was good. It’s attached to a hotel.
   

   Famille - WestminsterResponded 6 days ago

   Hi Iris, Thanks for visiting us and taking the time to leave some feedback about your dining experience at Famille. We strive to provide a menu we're proud of and a comfortable setting for our guests. It's great to know that you enjoyed your visit, and that the service met your expectations. We appreciate your feedback and look forward to welcoming you back soon. Best, Rebecca Hill Food & Beverage Manager
   

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5. J

   Jenna VIP

   Caribbean5 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was my first time there. The customer service was stellar, and the ambiance was amazing. I recommend trying this restaurant out.
   

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   Famille - WestminsterResponded on April 5, 2025

   Hello Jenna, Thank you so much for taking the time to leave a review and your kind words! We're thrilled to hear that you had a great experience with us, especially since it was your first visit. It's wonderful to know that hit the mark with our stellar customer service and ambiance. If you ever have any specifics you'd like to share so we can improve in the future, we'd love to hear it! We appreciate your recommendation and look forward to welcoming you back to Famille soon. Best, Rebecca Hill Food & Beverage Manager
   

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6. C

   Carlos

   Denver3 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food was good. Charcuterie board was probably the best part. Expensive for quality of food.
   

   Famille - WestminsterResponded on April 5, 2025

   Hi Carlos, Thanks for visiting us and taking the time to leave some feedback about y our experience. We're thrilled to hear that you enjoyed our charcuterie board and found it to be the best part of your meal. We strive to provide excellent food quality, and we're sorry to hear that you found our pricing to be a bit high. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our offerings and service. We hope to serve you again soon at Famille. Warmly, Rebecca Hill Food & Beverage Manager
   

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7. E

   Erica

   New Mexico11 reviews

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Emma was great and took care of us all - we moved way from the private dining space as they were loud and we had a great meal - will be back!
   

   Famille - WestminsterResponded on April 1, 2025

   Hi Erica, Thanks for visiting us and taking the time to leave feedback about your visit. We're thrilled to hear that you enjoyed your meal at Famille. It's wonderful to know that Emma was attentive and accommodating during your visit. We're sorry if the noise level from our private dining space affected your dining experience, but we're glad it didn't detract from your overall experience. We look forward to welcoming you back soon! Best, Rebecca Hill, Food & Beverage Manager
   

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8. C

   Chelsea VIP

   Denver38 reviews

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Disappointing is the best word to describe our experience. Server seemed drunk or overwhelmed or just off. Took 20 minutes to get out drinks. The brie croquette were not bad but 3 is a strange number for something that is not easy to split and $16 for 3 is way over priced. Our entrees were horrible. I got the bison which was so dry and over cooked. The grill must not be even because some areas has a completely different temperature. The aoli that was served with the fries was just a cup of mayo with zero flavor. My husband got the fig burger which was made with cheap meat leaving it with a poor taste. Disappointing experience.
   

   Famille - WestminsterResponded on March 30, 2025

   Hi Chelsea, Thank you for taking the time to share your feedback regarding your experience at Famille. We sincerely apologize for the frustration and disappointment you experienced during your visit. Your experience does not reflect the standard of service we're known for. We take pride in our food and service, and it's clear we missed the mark for you. Your comments regarding the service, wait times, and the quality of your food will be addressed with the team. Your feedback is valuable, and we will use it to improve our services. Please feel free to reach out to me directly so I can learn more about your experience and a chance to make this right. I'd love nothing more than to provide the 5-star experience you deserve. Warm Regards, Rebecca Hill Food & Beverage Manager
   

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9. D

   DANIELA

   Greater Boston16 reviews

   2.0

   Dined on March 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The service was ok but somewhat stilted. The wine provided was not the wine ordered. the stems of the wine glasses felt sticky to the touch. the food was ok. This restaurant is inside a hotel and the hotel feel is imported which means that it is efficient but not memorable , more like eating at the airport prior to departure.
   

   Famille - WestminsterResponded on March 24, 2025

   Daniela, Thanks for taking the time to provide feedback about your experience at Famille. We're sorry to hear that your visit didn't meet your expectations. We strive to provide an exceptional dining experience, and it's clear we missed the mark for you. Your comments are valuable as they help us improve our services. We hope you'll give us another chance to impress you in the future. Please feel free to reach out to me directly for a chance to make this right for you. Warmly, Rebecca Hill Food & Beverage Manager
   

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10. OT

    OpenTable Diner

    Washington DC1 review

    3.0

    Dined on March 22, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Average at best. Food was just ok, and service was slow.
    

    Famille - WestminsterResponded on March 24, 2025

    Hello, Thanks for visiting us at Famille. We're sorry to hear that your experience didn't meet your expectations. We appreciate your feedback regarding our food and service speed. We take our feedback seriously, and your comments will be shared with the team to ensure improvement in the future. We always aim to provide a great dining experience, and we're disappointed when we don't meet expectations. We hope to have the opportunity to give you the exceptional experience we're known for in the future. Best, Rebecca Hill Food & Beverage Manager
    

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