Famille - Westminster

Review summary

1. IM

   IvanM

   San Francisco2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed restaurant week. Great service by Tina and excellent food!
   

   Famille - WestminsterResponded 1 day ago

   Hi Ivan, We're thrilled to hear that you enjoyed restaurant week with us and found your service from Tina to be excellent! It's always a pleasure to know that our guests had a great time and enjoyed our food. Your kind words mean a lot to us. We're looking forward to your next visit at Famille! Warmly, Rebecca Hill Food & Beverage Manager
   

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2. P

   Pat

   Dallas27 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Tucked away neighborhood place inside boutique hotel. Food was excellent and creative. Not cheap, but reasonably priced. Spent time talking with chef and learned a few tips.
   

   Famille - WestminsterResponded 1 day ago

   Hello Pat, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed our creative and delicious food, and had a great time talking with our chef. We always strive to provide value in a memorable dining experience. We're glad that our efforts to do so have been appreciated. We look forward to welcoming you back to Famille in the future! Best, Rebecca Hill Food & Beverage Manager
   

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3. OT

   OpenTable Diner

   Denver1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was good. The kitchen was very slow and food mediocre. Loved the restaurant though.
   

   Famille - WestminsterResponded 1 day ago

   Hello, Thank you for your feedback. We're glad to hear that you enjoyed our restaurant, but we're sorry to hear about the slow service and the quality of our food. We strive to provide excellent service and top-quality dishes, so your feedback is valuable to us. We will certainly take your comments into consideration as we continually work to improve our services. We hope to have the opportunity to serve you again soon. Best, Rebecca Hill Food & Beverage Manager
   

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4. BA

   BrodieA

   Denver1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   The bar was great Aaron and Riley were perfect! The table service was sub par.
   

   Famille - WestminsterResponded 1 day ago

   Hello, Thank you for taking the time to share your experience at Famille - Westminster. We're glad to hear that you enjoyed spending time at the bar with Riley & Aaron. However, we're sorry to hear that our table service did not meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark during your visit. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our services. If there are any specifics you'd like to share about your experience, please feel free to reach out to me directly for an opportunity to make this right. Best Regards, Rebecca Hill Food & Beverage Manager
   

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5. p

   pepper

   Denver28 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   The food was really good and the service was amazing. But it’s a hotel restaurant and feels like one. Nothing special about the ambiance at all.
   

   Famille - WestminsterResponded 1 day ago

   Hello Pepper, Thank you for taking the time to share your experience at Famille. We're thrilled to hear that you enjoyed our food and found the service to be amazing. We regret that our restaurant may not be up to your expectations regarding the ambiance. We strive to create a unique and comfortable atmosphere for our guests, and we appreciate your feedback on this. Your comments will be shared with the team to see how we can continually improve. We hope to have the opportunity to serve you again soon. Best, Rebecca Hill Food & Beverage Manager
   

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6. L

   LaTonya

   Denver26 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Tried Famille for the first time and the service was excellent. I have the pineapple upside down Mocktail, Caesar salad, grilled pork chop, and peach crème brûlée. My pork chop came out a little undercooked, the first time. However, the team made it right. Their willingness to correct it with a quick and apologetic response made it a nonissue for me. The second pork chop was cooked perfectly and was delicious. The other guest with me had the steak frites and it was good. IFamille was a good experience and I would come back again.
   

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   Famille - WestminsterResponded 1 day ago

   Hi LaTonya, Thank you for your kind words and for choosing Famille. We're thrilled to hear that you enjoyed your experience with us. We're sorry to hear about the initial issue with your pork chop, but we're glad to know that our team was able to quickly and professionally address it. We're also delighted to hear that your second pork chop was cooked to perfection and that you enjoyed the steak frites. We look forward to welcoming you back for another great dining experience. Best, Rebecca Hill Food & Beverage Manager
   

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7. SC

   SesameChick

   Denver7 reviews

   4.0

   Dined on March 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We made a reservation for a Sunday evening. Upon arrival, it was evident this restaurant was not one that usually operates with reservations. The clientele were dressed very casual. Shorts and hoodies was the mainstay. There were a few tables occupied with people with computers who seemed the be operating as if they were at a coffee shop. There were some very loud and screechy patrons who had no awareness of anyone else who might be trying to enjoy a quiet night out. Enough of the low points. There were several highlights—our server was extremely attentive and friendly. We also interacted several times with the manager, who went out of her way to be helpful, and to enhance our experience. We ordered the bruschetta appetizer, which was excellent! It paired well with the Pinot we ordered. We also had the ribeye steak, and were pleasantly surprised at how delicious it was! It was served with mashed potatoes, and mushrooms with a delicious sauce. We also shared a cinnamon apple crème brûlée, and we were not disappointed! Overall, we enjoyed the food and service immensely; however we were disappointed with the ambiance. We plan on a return visit, with adjusted expectations.
   

   Famille - WestminsterResponded 3 days ago

   Thank you for visiting Famille! We're thrilled to hear that you enjoyed the food and service at Famille, and that your server was attentive and friendly. We glad that you enjoyed the Pinot Noir, Ribeye Steak, and Bruschetta Board as well. We appreciate your feedback about the noise, causal atmosphere, and ambience you experienced. Your input is valuable, and will be shared with the team to improve in the future. We appreciate you coming to visit Famille, and look forward to welcoming you back in the future. Best, Rebecca Hill Food & Beverage Manager
   

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8. B

   Brandi

   Denver1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was Good. Service was Good. Took a hour to get our food it was strange because we didn’t order anything that would take very long. The food was good when it came.
   

   Famille - WestminsterResponded 3 days ago

   Thanks for visiting us, Brandi! We apologize that the wait time for your food was disappointing. As a scratch kitchen, we prepare all of our food fresh and to order; there are certainly times during our busiest shifts that this ends up taking some extra time. I apologize for the lack of communication about the wait time with your group. We always aim to provide efficient service, and your feedback helps us improve. I'm happy that you were satisfied with the food when it arrived, as well as the service you received. We hope you give us a chance to serve you again in the future. Warmly, Rebecca Hill Food & Beverage Manager
   

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9. J

   Jenna VIP

   Las Vegas2 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was great, environment was calm. Food took a little longer than expected but would definitely go back
   

   Famille - WestminsterResponded 3 days ago

   Hey Jenna, Thank you so much for your feedback. We're thrilled to hear that you enjoyed our food and found the environment to be calm. We always aim to provide an enjoyable atmosphere for our guests, and we're glad that we hit the mark for you. We're sorry to hear that the wait time for your food didn't quite meet your expectations. We will certainly take your feedback and share it with the team. We look forward to welcoming you back to Famille soon. Cheers, Rebecca Hill Food & Beverage Manager
   

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10. A

    Austen

    Denver1 review

    5.0

    Dined on February 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Really good food and service. We had the duck and French dip, Fantastic! I wouldn’t have booked if I’d known it was attached to a hotel. But that would have been a mistake. The ambiance was great and so was the service and food. The alcohol was top notch and perfectly proportioned.
    

    Famille - WestminsterResponded on February 23, 2025

    Hello Austen, Thank you for your kind words! We're thrilled to hear that you enjoyed our food and service. We strive to provide our guests with a fantastic dining experience, so it's wonderful to know we hit the mark for you. We do apologize if the hotel affiliation was not clear in the reservation process. Your feedback is valuable and we will certainly take it into consideration. We look forward to welcoming you back to Famille soon. Warmly, Rebecca Hill Food & Beverage Manager
    

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