Fallsview Grand Buffet

Review summary

1. J

   Jennifer

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you so much for making my sons third birthday so special. We had perfect seating right by the falls, with a ceiling to floor view and the waiter sang happy birthday and brought a lit candle, as well as all the employees there that came by to wish him a happy birthday. Food was excellent with lots of variety to choose from between roast, seafood, pizza, there’s a fresh pasta bar, salad bar, and much much more.
   

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2. M

   Miriam

   Toronto

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   I noted in my reservation that it was my birthday. I paid an extra $30 for a window sit and they put me next to a large pillar that obstructed my view of the falls, the fireworks and the glare from the Ferris wheel prevented me from recording the little bit of the fireworks I could see. Most of the sauces, salad dressing, fruit spreads were scraped to the bottom. The rolls were hard. I guess it was the end of the night so they didn’t bother to refill anything. But it should’ve been removed it looked gross. Despite all of that the staff was sweet, the drinks were great and the food I choose was great. Just wanted a better seat for my birthday
   

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3. R

   Ruby

   Toronto

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very expensive for value and options of food, which were limited. Service was lacking, took over 30 minutes to get a drink and only when we asked if a server could come and take our order.
   

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4. N

   Naresh

   Toronto

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My daughter found a hair on the food she took to eat, this was a turn off
   

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5. M

   Mei wah helena

   Toronto

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   I am a loyalty member in Sheraton Fallsview but this time is very disappointed, the main purpose to come here is to meet a server in your buffet restaurant name Ben, but this time he on vacation, I can’t see him, and my room is so disappointed only in fifth floor I know my request is no view but the room is too small make my family uncomfortable as a comparison in last three times, so disappointed, and for the buffet the quality is too bad the salad bar vegetables is not fresh, fruit bar is bad watermelon is not fresh, blackberries sour,strawberries sour,no others choice I paid for $55 per person is not wealth, not enough servers I wait for 10 minutes to ask for hot water but no server, sorry to tell u what our families felling. And I also consider in December can I come again and had that service . I hope the hotel can consider to improve more. Thanks
   

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6. E

   Elise

   Montreal

   1 review

   1.0

   1 review

   Dined on November 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Aucun service, dans un buffet, cela peut être approprié. Toutefois, ne demandez pas de pourboire. Les assiettes étaient dégueulasses et sales, ainsi que les tables vraiment très cher pour ce que c’est.
   

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7. MH

   MikeH

   San Antonio

   3 reviews

   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and view. Super fresh baked goods. Rosie is the best.
   

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8. A

   Anna Liza

   Toronto

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Perfect! We enjoyed it so much! Nice service, perfect view!
   

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9. J

   Joanne

   Toronto

   6 reviews

   3.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   They call it Brunch and we were expecting omelets eggs, Benedict and bacon and sausage. But it was a lunch so the description is a bit unclear as to what time brunch ended? The lunch food overall was OK. The desserts were not that good. The Boston cream doughnuts the cream was runny and coffee cake was stale. The chicken was very boney and the beef was tough. We will most likely not go back. 
   

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10. D

    Debra

    San Diego

    3 reviews

    1.0

    3 reviews

    Dined on November 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    It was an overall disaster. We paid extra for the non existent view. We waited 10 minutes to get water and never got a refill. Fifteen minutes later we got our drinks (don’t understand the delays). The food was reminiscent of a low level Vegas Buffet. Finally I told them we were celebrating our wedding anniversary and total crickets. DON’T WASTE your money here! We had better food at local fast food places. I would have given a negative number review,
    

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