Eter Rooftop Lounge- Ciqala Luxury Suites

Review summary

1. OT

   OpenTable Diner

   Baltimore

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Ambiance was the best part of this dining experience. Paid for the pre-paid NYE 3 course dinner and champagne. Service was extremely slow; after one hour we only had water - no drink or food orders were even taken. We had to tell server that we prepaid for a bottle of champagne as he didn’t even look at our reservation. Drink orders towards the end of the night were never even placed. After 2.5 hours still hadn’t even been asked to place desert order and had to get them to go since it was almost 1am.
   

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2. L

   Lalania

   VIP

   Kansas City

   26 reviews

   5.0

   26 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The grilled octopus was delicious! We went for New Year’s Eve, and it was beautiful to see the fireworks at midnight.
   

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3. B

   Brian

   VIP

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Amazing views! Fun night out!!
   

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4. A

   Amber

   Greater Boston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   We chose this venue to celebrate my daughter’s 18th birthday. We arrived excited, but the excitement was short lived. The server let us know after about 45 mins after we ordered, that the kitchen was short staffed and the wait would be extended. He was apologetic and friendly. Then there was literal ash landing on us that was coming out from the kitchen pipe and landing all over our table and clothes. The manager (assuming that’s who he was) was apologetic and got us moved to another table, but the damage was done. White skirts, white shirts and dresses with literal black ash everywhere. In our cups, on our heads, everywhere. We don’t even know if it will come out yet. In the interim between moving tables, 2 members of our party received their food while the other 3 had nothing. A full 30 minutes later the rest of us received our food but the order was incorrect (mashed potatoes instead of rice) and the meat wasn’t properly cooked (ordered medium and it was medium rare at best). At that point, we wouldn’t dare send it back. The “house salad” was a small bowl of lettuce. That’s it lettuce. The server and the manager did their best but there’s no recovering from an entire experience like this. Would not recommend to anyone and won’t eat here again. Felt like an episode of punked and the entire experience took us over 2 1/2 hours. Unreal.
   

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5. C

   Carlita

   Caribbean

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Sitting on roof top was nice. Waitress was nice. Food took over a hour appetizer took hour then when food came it was wrong then another 35 minutes for food took hour come back out
   

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6. b

   bob

   VIP

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very nice view , looks like a nice place for cocktails and maybe apps . Food was absolutely Awful !! Took over two hours for way over priced dinners that were served cold and terrible. Would not recommend!!!
   

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7. E

   Eric

   VIP

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The kitchen was backed up and most tables had to wait about 1 to 1.5 hours for entrées which were surveyed barely warm by the time they were served. The food was good but not as amazing as the rooftop views!
   

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8. D

   Denise

   Fayetteville

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best experiences for dining we have had in years!!’
   

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9. D

   Denise

   Fayetteville

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great restaurant! Rooftop bar and dining overlooking San Juan. Staff was outstanding and the food was excellent and amazing! Would definitely recommend
   

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10. C

    Chris

    Philadelphia

    8 reviews

    1.0

    8 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    So to start they sat us at 730 then the server apparently forgot about us until 8pm ,then the server takes apps and main coarse order together which i wasn't thrilled about .. the apps come and literally 2 minutes later asks if we want our entrees... DO NOT GO HERE .. we weren't the only ppl complaining.. it's a disgrace
    

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