Esta Loca

Review summary

1. J

   Junito

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   I recently had lunch at this restaurant, which is conveniently located in our office building, so I decided to give it a try. Unfortunately, the experience was disappointing. The food was subpar—dry, bland, and lacking any real flavor. To make matters worse, they charge extra for basic additions like cilantro, sour cream, or onions. Our waitress mentioned that chips and salsa were complimentary since we were dining in, but we were still charged for them. This felt misleading and unprofessional. Overall, the food was overpriced, uninspired, and simply not worth it. I won’t be returning, and I can’t recommend it to anyone else.
   

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2. E

   Eric

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely amazing and my margarita was made fresh. I highly recommend the Queso Fundido and the chicken enchiladas. The waitress and was on top of all our needs. Will be back soon with my friends.
   

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3. L

   Lianka

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was ok, it’s near my apt. That’s all. Average..
   

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4. L

   Louis

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heard there was a new Chef there. The food was great & service was spot on. Clean restaurant & nice happy hour menu as well. Will definitely be back soon.
   

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5. R

   Rose

   Miami

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Service was amazing! We just headed home from 6 day Colorado vacation and this was family of 4 favorite meal on entire trip!
   

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6. G

   Gene

   VIP

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on January 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good food and service, especially in preparing take-home containers.
   

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7. K

   Karen

   Chicago

   216 reviews

   5.0

   216 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food! Friendly and attentive service! Veggie fajitas were filled with a wide variety of veggies! Very accommodating for gluten free!
   

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8. J

   James

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Shortly after ordering margaritas and the brisket nachos we were rushed by our waitress to place our order. We had hardly finished the nachos and our dinner arrived- yet we hadn’t even been served our drinks yet. The timing of the meal felt rushed and off. The waitress was not apologetic nor accommodating. My son ordered his burrito without lettuce, sour cream or guacamole and it still came with all the ingredients in it so it had to be returned. All of the food and drinks tasted great and the atmosphere and decor of the restaurant were nice.
   

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9. C

   Chris

   Chicago

   1 review

   1.0

   1 review

   Dined on December 28, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   This was a very disappointing experience. We had a reservation for the dining room, but were instructed that we had to eat at the bar area. The experience and service was terrible. The employees were obviously not wanting us there and did not do anything to make us enjoy the meal. Drinks were never served until requested a second time… we even had to repeat the order. No one ever checked to see if we needed any additional things with our meal. It’s a shame because the food has potential, but will never return to this restaurant. It is understandable if the place was busy, but there were more staff on hand than customers. The manager of this restaurant should be ashamed or dismissed for allowing the staff to treat their guests this way.
   

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10. J

    John

    Chicago

    20 reviews

    2.0

    20 reviews

    Dined on December 18, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2

    First….the host was not welcoming. Felt like he didn’t want to be there. Tables by the window weren’t picked up and cleaned. We found our own table. The restaurant was FREEZING! Absolutely no heat. Waited almost twenty minutes for a server. The place was not busy! Food was reasonably quick. After we were finished eating, couldn’t get our servers attention to get the check. All the while, we’re still freezing. Finally…. Food was just okay. Nothing special. WON’T BE BACK AND DON’T RECOMMEND.
    

    Esta LocaResponded 6 days ago

    Thank you for sharing feedback about your experience with us. We heard you and are excited to announce that we’ve brought in a new chef, Javier Arriaga! Chef Javier focuses on bringing out the bold flavors of Mexican Cuisine and we’d love for you to taste our improved menu. We'd love to have you back if you're open to giving us a second chance! Nos vemos!
    

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