Ember & Rye

Review summary

1. A

   Albert

   VIP

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service by Alex. Food was excellent as well.
   

   Is this helpful?

   Report
2. C

   Craig

   VIP

   San Diego

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic new years dinner, great service from our whole wait staff. Special thanks to Armando for being funny and taking extra care of us. Lobster Bucatini was terrific and the veal was cooked perfectly.
   

   Ember & RyeResponded 1 day ago

   Hello Craig, We're thrilled to hear that you had a fantastic new years dinner at Ember & Rye! It's wonderful to know that our service and veal dish hit the mark for you. We appreciate your kind words and look forward to serving you again soon. Best Regards, The Management Team
   

   Is this helpful?

   Report
3. M

   Mandi

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   First the good: Our server Jesse was amazing! He had a smile on his face even though it was busy. He accomadated our dietary needs and was very attentive. Food was good! Room for improvement: It was VERY noisy, there was a big table behind us. We had a hard time hearing each other speak. Wondering if big parties could be seated somewhere else as to not disturb the other diners. There was no valet parking and the parking lots were VERY dark. Please add lights so people can see where they are going/walking. The bad: When we arrived at 7:30 for our 7:45 reservation the hostess acted like we were SO early. She had no expression and just said you’re too early you can go to the bar and have a drink. We went to the bar (it was not busy) the bartender basically just asked what we wanted, no greeting, no smile…we felt like we were disturbing him by being there. Drinks were good. Hostess came to tell us our table was ready less than 5 minutes after we sat at the bar. The hostess and bartender could learn a lot from Jesse. He is fantastic and made our NYE dinner great! Thank you Jesse! We appreciate YOU!
   

   Is this helpful?

   Report
4. D

   Dana

   VIP

   San Diego

   62 reviews

   5.0

   62 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Early New years dinner with family and friends. Food was wonderful, very flavorful. Outstanding service. But it's always like this.
   

   Ember & RyeResponded 1 day ago

   Hello Dana, Thank you for choosing Ember & Rye to celebrate your early New Year's dinner! We're thrilled to hear that you and your family enjoyed our food and service. Your kind words truly mean a lot to us. We strive to create memorable experiences for our guests and it's heartening to know we succeeded on your visit. Looking forward to welcoming you and your friends back for more delicious meals and excellent service. Best wishes, Ember & Rye Management Team
   

   Is this helpful?

   Report
5. L

   Linda

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 1

   I was excited to try this place, but when we were sat in the main room, I was displeased at how loud and difficult it was to hear each other talking. Several screaming kids top with probably the one of worst waiters I’ve ever had. Food was pretty good but very expensive. $600 for 4 people. We asked if we can have some more bread and his reply was, I’ll have to charge you for it $3 for each piece. I was blown away at a $600 bill and the guy has the audacity to say I need to charge you three dollars for each slice of bread. It’s not the money at all. It’s the principal. If you want to be a five star restaurant, then act like one and don’t charge your customers for a slice of bread! And hire waiters who have good services industry attitudes. 
   

   Ember & RyeResponded 3 days ago

   Good evening Linda, Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Ember & Rye wasn't up to our usual standards. We understand that noise levels can be distracting, and we apologize for any inconvenience caused. We also appreciate your comments about our pricing. We will certainly take your feedback into consideration as we continuously strive to improve our services. We hope you'll give us another chance to impress you in the future. Best, Ember & Rye Management Team
   

   Is this helpful?

   Report
6. K

   Kristal

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service was the standouts by far. Our server made food suggestions that were top notch, it was a bit noisier than expected but there were quite a few larger parties given the holiday. We will certainly be back
   

   Ember & RyeResponded 6 days ago

   Good evening Kristal, We're thrilled to hear that you enjoyed your experience at Ember & Rye! It's wonderful to know that our food and service stood out as highlights for you. We're sorry if the noise level was a bit higher than expected, but we're glad it didn't detract from your overall experience. We appreciate your feedback and look forward to welcoming you back soon for another memorable evening. Best, Ember & Rye Management Team
   

   Is this helpful?

   Report
7. T

   Terresa

   VIP

   San Diego

   11 reviews

   3.0

   11 reviews

   Dined on December 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I mainly wanted to eat the crab claws. People had plates overflowing with eaten crab claws and they ran out. At 1:45 there were zero. Very disappointed. They rarely came by our table to pick up used plates and brought us tepid coffee and never came to offer us refills. I don’t understand why they add on 22% gratuity automatically. I worked in the hospitality industry for 15+ years and worked for my tips…didn’t just expect it.
   

   Ember & RyeResponded 6 days ago

   Good evening Terresa, Thank you for visiting us. We're truly sorry to hear about your experience at Ember & Rye. We understand your disappointment regarding the lack of service and the disappointment with our crab claws. We strive to provide the best dining experience for our guests and it's clear we fell short during your visit. We appreciate your feedback and will certainly address these issues with our team. We hope you'll give us another chance to show you the true E&R experience. Sincerely, Ember & Rye Management Team
   

   Is this helpful?

   Report
8. L

   Lota

   VIP

   San Diego

   28 reviews

   5.0

   28 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dining experience was exceptionally memorable . Food prepared & cooked to perfection; Service was top notch, thanks to our server Jeremiah, very attentive and professional ; ambiance , have a nice view and calm vibes. It was spectacular. Highly recommend this amazing restaurant.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Ember & RyeResponded 6 days ago

   Good afternoon Lota, Thank you for visiting us! We're thrilled to hear that your dining experience at Ember & Rye was exceptional. It's wonderful to know that you found our food prepared and cooked to perfection, and that our service met your expectations. We're also glad you enjoyed the ambiance, our beautiful view, and found the overall experience memorable. Your recommendation means a lot to us. We look forward to welcoming you back soon. Best Regards, Ember & Rye Management Team
   

   Is this helpful?

   Report
9. F

   Frank

   VIP

   Los Angeles

   571 reviews

   5.0

   571 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish a well run restaurant. The hostess was friendly and our waiter was excellent. The food was exceptional with lots of flavor. It was also a very busy Christmas Eve dinner slot. Thank you! PS. Put some lights in the parking area since there’s no valet because it was very dark walking to the restaurant.
   

   Ember & RyeResponded 6 days ago

   Good evening Frank, We're thrilled to hear that you had a great experience at Ember & Rye! It's wonderful to know that our team made your visit a memorable one. We're glad that you enjoyed our food and found it to be exceptional in flavor. We're also pleased that you appreciated our team's service. We're sorry for the inconvenience you faced in regards to the parking area. Your feedback is greatly appreciated, and we'll certainly take it into consideration. We look forward to serving you again soon. Best regards, Ember & Rye Management Team
   

   Is this helpful?

   Report
10. R

    Robert

    VIP

    San Diego

    40 reviews

    5.0

    40 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a fabulous evening! Food, service, and ambiance all together made our family’s Christmas Eve truly memorable!
    

    Ember & RyeResponded 6 days ago

    Good evening Robert, Thank you so much for your glowing review! We're thrilled to hear that you and your family had a fantastic evening at Ember & Rye. It's wonderful to know that our food, service, and ambiance all contributed to your memorable Christmas Eve. We strive to make every visit to our restaurant a memorable one, and your feedback is a testament to our efforts. We look forward to welcoming you back for many more memorable experiences! Best wishes, Ember & Rye Management Team
    

    Is this helpful?

    Report