Élephante Santa Monica

Review summary

1. D

   Danielle

   Los Angeles

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Overall, the experience was good. If you are looking for a rooftop restaurant, you should definitely try Élephante. Reservations are almost required and walk-ins have an option of the bar, however it is ALWAYS FULL. Our food came out before our drinks, so that was mainly the only downfall. Would have been nice to enjoy a cocktail prior to our food coming but on a high note, the kitchen is quick and you get your food quick. It was also hot so that’s great.
   

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2. S

   Shamsha

   Los Angeles

   10 reviews

   3.0

   10 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   When I booked the table only the cactus room was available but I requested that given this was a special occasion if they could seat us in the sunset room. When we checked in, the hostess informs me that they do not have anything available but we are the first to move to the sunset room! Not only did they put us in the cactus room but probably at the worst table right at the entrance under the speaker that was so loud we could not even have a conversation. And because we were a party of 7, a 20% gratuity was already added to the bill so the service was TERRIBLE!!! The food is always good! They never even acknowledged the special occasion/birthday until the waitress heard one of the guest tell me that because it’s my birthday I should choose the dessert and that’s when she brought it with a candle & it was comped!
   

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3. S

   Star

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All around delicious food and the staff was extremely friendly and attentive.
   

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4. T

   Tina

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first time at this restaurant. We ordered whipped eggplant with that famous “balloon”bread that is sooooo delicious! We also got Broccolini, Wild Mushrooms, Scallops and squid-ink Pasta. everything was delicious but Broccolini and wild mushrooms really stood out for me and my boyfriend. The Tiramisu was a bit heavy, I am used to a smoother texture but the delicious taste was there - not too sweet and right amount of espresso.
   

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5. K

   Kuljeet

   London

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely service, food and great atmosphere - highly recommend
   

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6. E

   Ellen

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AMAZING vodka sauce pasta and eggplant dip!!! We had wonderful service and the sunset was so nice!!!
   

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7. C

   Catarino

   Los Angeles

   19 reviews

   1.0

   19 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Some of the worst services I’ve ever have. Tuna tartar, the worst tuna dish I had in years. The blue shrimps, really basic. Pizza was good, grilled chicken good and pasta just good, nothing wow for the price you pay. No recommended. The manager seated all day, nobody cares about customer experience, food or service.
   

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8. C

   Cameron

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   The hosts are super rude not helpful and act like they are better than you.
   

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9. R

   Rebeca

   VIP

   Salt Lake City

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant but food and service were both average.
   

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10. T

    Tanya

    San Francisco

    7 reviews

    2.0

    7 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    The food was yummy and it was a cute restaurant that I’d love to return to had it not been for the very unfriendly and unhelpful service. We came without a reservation and the place was almost empty. They turned us away. We then asked to be placed on the waitlist, which they did but with a bad attitude. Then they told us the wait would be a few hours even though the place was almost empty. I then went on Open table and saw many openings available so I booked our table on Open Table instead. We then went to check in with the same lady and she was not happy that we got a reservation online. She was very unfriendly and made us feel unwelcome. Then she said, we need to wait another 15 minutes before she can seat us even though most tables were available and ready. It seemed that she simply wanted to be as difficult as she could be. Very poor service. The rest of our lunch experience was pleasant. We enjoyed the food. We ordered a nice bottle of wine, although they brought us dirty wine glasses with red wine residue still in them. I’d say this place is fun with a good vibe, but you won’t get quality service here and we won’t be returning due to the poor service.
    

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