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Elena's, San Francisco, CA

Elena's

4.6
4.6
702 Reviews
$30 and under
Mexican
255 W Portal Ave, San Francisco, CA 94127-1401

Make a reservation

2 people
SunMonTueWedThuFriSat
7:00 PM
Booked 156 times today

About this restaurant

  • Lively
  • Neighborhood gem
  • Hot spot
Welcome to Elena's -- a place where a family’s love for authentic Mexican food is celebrated and combined with California-inspired elements and signature Mexican-American dishes. We offer reservations for up to 8 guests via OpenTable. At the time of your reservation, we kindly request the entire party be present to be seated. Tables will be held for up to 10 minutes after the reservation time. For parties that arrive later, the table will be released but we will do our best to accommodate the reservation with the next available table. We appreciate your understanding and look forward to welcoming you to Elena’s!

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Mexican
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 10:30 am–11:00 pm Sun 10:30 am–10:00 pm
  • Phone number
  • Dress code
    Business Casual
  • Delivery & takeout

What 702 people are saying

Elena's reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.7Ambience
  • 4.3Value

NoiseModerate

Loved For

  • San Francisco Bay Area

    Mexican

  • San Francisco Bay Area

    Most Booked

  • San Francisco

    Most Booked

Review summary

AI-generated from verified diner reviews
Elena's offers a vibrant dining experience with "excellent service and ambience." The "upscale Mexican food is generous and delicious," with standout dishes like "the best pozole I've ever eaten even including in Mexico." Service is often highlighted as exceptional, with "attentive" servers like Flora making visits memorable.
702 Reviews
  1. Cindy

    San Francisco5 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Simply amazing! Great food and fantastic service.

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  2. Martha

    San Francisco19 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went there once before and took my Mom for Easter. She loved it as did I. The food was awesome and delicious- The staff was friendly and accommodating. Thank you for a great experience

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  3. Catherine VIP

    San Francisco15 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Hard to get reservation was worth the wait! The food was so delicious! Excellent and friendly service! We shared guac for the table . . . I had the quesabirria tacos — fabulous! We had a party of 8 for Easter brunch. Everyone loved their meal! And the drinks! They were also incredibly great!

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  4. Noah VIP

    Central Coast1 review

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing restaurant! Great service, clean and food was delicious.

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  5. Rick

    San Francisco2 reviews

    4.0

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5
    Despite the thoroughly enjoyable ambiance, excellent location, and stellar food, our experience was significantly dampened by a difficult check-in process. This was a special occasion for us and we were only a small party of three. One person was finding parking while two others checked in. We were told everyone had to be there to be seated which Is understandable. We often see this as a need for larger parties and peak times This reservation was neither of those. We then felt rushed to complete our meal. The silver lining is we were in and out fast and didn’t need to add time to our parking

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  6. Maher VIP

    San Francisco12 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really had a great evening. Enjoyed everything we ate and had a wonderful night overall it’s definitely got a big vibe, but it was just a terrific evening.

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  7. Jessie

    New York City2 reviews

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    I wanted to love this place. I booked a reservation 3 weeks in advance for my husband’s bday. We got an early time (5pm) we arrived 5:10 pm and we waited 10 min for them to clean our table. the hostess told me that they had reservations back to back and that I have to give up my table BEFORE 6:30. The norm is to have at least 1:30 for dinner for 2 (5pm-6:30) ***they don’t even disclose that on their website*** to have to give up my table before 6:30 doesn’t seem reasonable, (the table wasn’t even ready when we arrived) we felt rushed and what supposed to be a celebration of a special day turned into an experience that was lacking and not worth it. The food was ok, the server was great but the interaction with the hostess completely killed the vibe. Wouldn’t recommend.

    1 person found this helpful

  8. Deidre VIP

    San Francisco18 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious meal and great wait staff….i had the cheese enchilada and my friend had the salad with shrimp….both meals were great with large portions, guacamole was delicious too

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  9. Patricia

    Los Angeles16 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We made our reservation 6 weeks in advance and asked for a booth. When we were being seated, we were taken to a table across from an open booth. I asked the hostess for the booth as we had made that request. She said they use the booths for parties of 5. I pointed out that the booth was set for 4. She then said she would check. She returned and said she couldn't seat us as the party she was going to sit in the booth were already there. I pointed out that we were already there too! She then said the group was a VIP group and she couldn't help us. It was a group of 3!!! I understand that multiple people could ask for booths. But for what they charge at Elena's and using common sense, they could look at the reservation request and tell you when you arrive that a booth is not available. Not make up stories. The food was terrific except for the fish tacos which were about as average as we've ever had. Our server was fantastic.

    1 person found this helpful

  10. craig VIP

    San Diego15 reviews

    2.0

    Dined on April 12, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Skip it. 20 mins to take a drink order. Another 15 to get that. Then food order. Food was out quicker (15 mins). Almost an hour since seated until food arrived. And unfortunately food was very average!

    1 person found this helpful

FAQs

You can order delivery directly from Elena's using the Order Online button.

Elena's is rated 4.6 stars by 702 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. San Francisco Bay Area
  4. San Francisco
  5. Forest Hill / West Portal

Make a reservation


Booked 156 times today
Google Map for Elena's

255 W Portal Ave, San Francisco, CA 94127-1401

Additional information

  • Neighborhood
    Forest Hill / West Portal
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 10:30 am–11:00 pm Sun 10:30 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Mexican
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Additional
    Wheelchair Access
  • Delivery & takeout
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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