Elements

Review summary

1. A

   Avery

   Denver1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was amazing and well prepared. The ambience at the time we went was very quiet. The value of the food is phenomenal
   

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2. N

   Nicole VIP

   Denver3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Our food was delicious and we enjoyed it very much. My only complaint is that we had a reservation and actually never sat at a table so we ate at the bar.
   

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3. OT

   OpenTable Diner

   Denver1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Understaffed, and that affected everything. Main course arrived (tepid) after an hour in spite of no appetizers arriving. Never got dessert and almost missed call time for the ballet. Had to send half our table ahead while the others stayed behind to pay in spite of allowing two hours for dinner. Not the server's fault and also still a very frustrating dining experience.
   

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4. TB

   ThomasB

   Denver5 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our daughters 13th birthday. Our server, Dalton, made our experience memorable. The food was high quality and service speed was fantastic.
   

   ElementsResponded on March 7, 2025

   Dear Thomas, Thank you for choosing to celebrate your daughter’s 13th birthday with us! We're thrilled to hear that Dalton made your experience memorable and that you enjoyed both the food and service. We’ll be sure to pass along your kind words to him. We hope to welcome you back for many more special occasions! Kind Regards, Elements Restaurant
   

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5. A

   Aaron

   Denver1 review

   3.0

   Dined on February 9, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Restaurant is located inside Embassy Suites, slightly hard to find. Food was mediocre at best and the service was just ok. For downtown Denver, I would look elsewhere
   

   ElementsResponded on March 7, 2025

   Aaron, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We strive to provide exceptional food and service, and we regret that we fell short. Your input is valuable, and we’ll use it to improve. We hope you’ll consider giving us another try in the future. Kind regards, Elements Restaurant
   

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6. A

   Anne

   Denver2 reviews

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good, and service at 4:00 on a Friday afternoon was excellent. Food was good. It's in a hotel, so I understand it can be crowded during the week due to conventions.
   

   ElementsResponded on March 7, 2025

   Thank you for your review! We’re happy to hear you enjoyed the food and had excellent service during your visit. We appreciate your understanding of the occasional busy times and hope to see you again soon! Best, Elements Restaurant
   

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7. L

   Lisa

   Denver2 reviews

   1.0

   Dined on February 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   So, this would be an ideal restaurant due to its location and valet parking validation, but it is not. We walked in and saw that the restaurant wasn’t very full and thought, “Oh, we shouldn’t have any issues tonight.” We were incorrect. We had a reservation and when we arrived there was a lovely table by the window for us to enjoy. Our server immediately greeted us and asked about drinks. We order our sodas and asked for a kids menu. He brought back the drinks and menu in short order. We quickly ordered since we knew that we had to be out of the restaurant to get to the theater in 90 minutes. I ordered the burger, my husband ordered the trout, and my son ordered the kids cheeseburger. About 40 min after placing our order, I received my burger not prepared the way I ordered it. My husband’s food was also missing a side dish, and my son only received his fruit cup, not the burger. We immediately inquire about his burger and the server says it will be out shortly. Why would only part of the table come out? We sent back my burger so that it could be remade. Another 20 min goes by and finally our burgers come out, but they are still wrong. My son’s didn’t have the cheese on it like we ordered and mine was still made incorrectly. I asked the food runner to bring what was missing and needed to fix so I could just eat what I had at the table. I didn’t understand why the orders could be so wrong. Did the server put them in the system incorrectly or was it the kitchen staff not knowing how to read the tickets? Either way it makes for a terrible night for everyone.
   

   ElementsResponded on February 7, 2025

   Dear Lisa, Thank you for sharing your experience. We sincerely apologize for the order errors and delays you encountered, especially when on a timeline for the theater. This is not the level of service we strive for, and we understand how frustrating it must have been. We are reviewing this with our team to improve accuracy and efficiency. Your feedback is truly valuable, and we’d love the opportunity to make things right. Please reach out to us directly so we can personally apologize and invite you back for the experience you deserve. Best, Brieanna Miller Food & Beverage Manager Elements Restaurant 720-240-6118
   

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8. K

   Kathy

   Denver4 reviews

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Yummy food- service was nice but they were slow and we couldn’t find the server
   

   ElementsResponded on February 7, 2025

   Dear Kathy, Thank you for your feedback! We're glad you enjoyed the food and found the service friendly, but we apologize for the delays and difficulty in finding your server. We understand how important attentive service is and will work with our team to improve efficiency. We appreciate your input and hope to provide you with a more hospitable experience on your next visit. Best, Brieanna Miller Food & Beverage Manager Elements Restaurant
   

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9. V

   Victoria

   Denver3 reviews

   3.0

   Dined on January 25, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Food was decent. Service was pretty terrible. Took 15 minutes for someone to take our order and we were never checked on until we were well into our dishes.
   

   ElementsResponded on February 7, 2025

   Dear Victoria, Thank you for your feedback. While we're glad you found the food enjoyable, we sincerely apologize for the lack of attentive service. This is not the experience we strive to provide, and we understand how frustrating it must have been to feel overlooked. We will address this with our team to ensure better attentiveness and efficiency. We truly appreciate your input and would love the chance to provide you with a much-improved experience in the future. Best, Brieanna Miller Food & Beverage Manager Elements Restaurant
   

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10. T

    Ted VIP

    Denver59 reviews

    3.0

    Dined on December 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    We arrived a few minutes early for an 11:30 reservation. There were no people there and only 1 person in service. They opened at 11am & this wait person was putting things away. We still had to wait about 10 minutes before they came over. A few people wandered in but until we told her we were in a hurry & order some things that could be prepared quickly, we wouldn’t have gotten service for another 30 minutes. The salads we ordered were just ok.
    

    ElementsResponded on February 7, 2025

    Dear Ted, Thank you for your feedback. We sincerely apologize for the delay in service and for not providing a more prompt and welcoming experience. This is not the standard we strive for, and we understand how frustrating it must have been, especially when in a hurry. We appreciate your patience and will address this with our team to ensure better preparedness and attentiveness. We value your input and hope to provide a much-improved experience on your next visit. Best, Brieanna Miller Food & Beverage Manager Elements Restaurant
    

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